Hotel berhampiran Ahmet Kaya Yürüyüş Parkı, Ankara

We had a guest visiting from another country, and while he was maybe happy with the hotel and its services, I, as the one arranging the accommodation, had some concerns. The payment method of the hotel left much to be desired. Normally, when you check in, you pay a small amount upfront and settle the rest upon checking out. However, the hotel staff insisted on multiple upfront payments, calling us each time to demand payment. This happened three or four times since our arrival, which was quite frustrating. One of his staying day , despite informing the resepsion in advance that our guest would being in late, I still received a call at 02.00 a.m (midnight) asking where our guest was staying. It seemed as though they suspected our guest had tried to escape or something. In my opinion, as a company representative working in the Ostim region, I cannot recommend this hotel. I cannot speak to the satisfaction of our guest, but based on my own experience, I would suggest considering other options.

Very central. Just next to a mall - Armada. A few minutes drive to center. The reception was very friendly. Room was big, clean and comfortable. Breakfast was also good. Hotel was quiet and calm. Offering free parking place. A very good option for the value. In my next visit, I would love to stay there again.

Odd title for this hotel, but you cannot believe how much of a struggle it is to find this hotel online even after it was booked for us! First of all, it is a generic name - Ankara and Hotel feature prominently in the name in which there are hundreds of hotels in Ankara and you are bombarded with ads or other hotels. Secondly, I am great at such things and finding out and even I struggled. Thirdly, it was worse when we were in Turkey as the websites all come up in Turkish and you spend valuable time translating etc on a cell phone with data! If you cannot rename it, add a unique identifier to it. Second gripe and the final one - this hotel is right outside the main train station at Ankara. We arrived by train from Istanbul, presumably a popular way for people to come to this hotel. Was there a single sign on the station? Nope.. Misleadingly, an elevator on one side of the station has a huge sign outside displaying an ad/banner for this which could be taken as the elevator to the hotel. Nope! It just goes down to the ground floor. So you have to exit the station, turn left and keep walking past some cafes and then come to the entrance. Once you are there, the hotel is magnificent, modern and spacious in every way. Staff is courteous and the onsite restaurant looks good though we did not use it. The rooms are very modern with every comfort, fancy buttons to set room status to buys, do not disturb, please clean etc etc. There are many empty well laid out floors with seating areas etc so you do not have to sit in your room. An office/working area too if you so wish. All in all, great value, excellent facilities, great staff, just let down by the previous two gripes.

Divan Otel; konum, temizlik, imkanlar ve personelin hizmet anlayışı olarak yüksek seviyede. Herkese tavsiye ederim.

Внезапно оказалось что отель в центре города. В 600 метрах Старбакс и напротив него SR Doner – очень вкусная шаурма. В полутора километрах замок Анкара. Завтраки не разнообразные, так себе, но есть можно. Вроде бы бесплатно чай наливают в течение дня по запросу в баре на первом. Но рядом был Старбакс, ходил туда за апельсиновым соком и латте.

I had a love-hate experience with this hotel. I love its sense of luxury (except their SPA which can be better), and at the same time i hate the experience with the safety box incidence in my room which leads to the damage of my limited collection Timberland leather bag. But then i love the way they handled the incidence. After a series of negotiation, they bought me to a Panora Mall and let me choose a Tommy Hilfiger bag as a replacement. Of course the negotiation was not easy, but i congratulate them for finally deciding to do what is right to make a customer happy. Special thanks go to Mr Murak (one of the managers) who accompanied me to the mall and buy a new bag. When the incidence happened, i complained to three Managers, but only Mr Murak had the sense of empathy and followed up with this case closely till the top management of the hotel came down to tell me the good news of bag replacement. Thank you Mr Murak and team!

Ankarada fiyat performans ve olanaklar doğrultusunda alacağınız en iyi hizmet ve güler yüzlü personeller ihtiyaçlarınızı tamamı ile karşılıyor. Herkese teşekkür ederim. Otelin altındaki Cafe ise size bambaşka olanaklar sunuyor herkes deneyimlemeli.

This hotel is ideal for anyone coming to Ankara looking to stay in a comfortable and modern hotel that is located in a good part of the city and close to many attractions, recreational avenues and restaurants as well as walking distance from a vibrant part of Ankara known as Kızılay. The entire staff is very friendly and ready to assist throughout the day. The whole atmosphere of the hotel is very relaxed and the rooms are quite spacious and tastefully decorated. My biggest concern whenever I travel is the cleanliness of the room and the rooms in this hotel are definitely very clean and the standard seems to be consistently maintained. They also have Starbucks available in the hotel which is another plus point for days when you just want to grab some coffee and don’t want to go too far. The breakfast buffet is pretty good with a mix of Turkish delicacies and other continental items. The service is fast and everyone is very attentive as well. They have a great seating section spread over 2 floors and even a small space outside for the cooler months which is great. The hotel is located in the Embassy district so if you’re coming to Ankara for any official work or to apply for visas, it’s advisable to stay near the embassy in case you need to go back and forth for documents or any printing/photocopying services which the hotel is also able to assist with. I think all the major embassies situated in Ankara are within 7-15 minutes away from the hotel. Holiday Inn hotels are always good value for money and this one certainly is worth your time and money if you want affordable luxury accommodation in the capital city! Would definitely recommend it to all types of travelers going to Ankara in the near future

Harika otel 🙂 guleryuzle karsilandim. Guleryuzle devam etti tum konaklamam. ☀️☀️☀️ Oda ferah genis. Banyo acayip temiz. Tum havlular koyulmus. Sicak su hic kesintisiz geldi. Bazi yerlerde sicak su problemi yasamistim... Odada kettle, cay kahve paketleri var. Minibar var. Carsaflar temiz. Mobilya yeni ve cok modern guzel. Kahvaltisi tabakta veriliyor. İyidir. Doyurucu .kahvalti boluminde calisan bayan (hemde benim hemserim Azerbaycanli 😊🇦🇿🇹🇷) asiri guleryuzlu. Resepsyonda giris yaparken resepsyon bayan ve bellboy beyefendi cok mehribandilar. Bu cok onemli. İnsana hos tesir ediyor 🙂 Bu otel yeni tercihlerim ve arkadaslarima tavsiyelerim arasinda. Tesekkurler TURKİYE! 🇹🇷🇹🇷🇹🇷🇦🇿🇦🇿🇦🇿☀️☀️☀️☀️☀️🌺🌺🌺🌺🌺😍😍😍😍