Hotel berhampiran Ahmet Narlı Parkı, Ankara

Booked this for my fiancé for her business trip. She loved it! Only down side was she couldn’t adjust the heat in her room so it was like a sauna but everything else was great

I had a love-hate experience with this hotel. I love its sense of luxury (except their SPA which can be better), and at the same time i hate the experience with the safety box incidence in my room which leads to the damage of my limited collection Timberland leather bag. But then i love the way they handled the incidence. After a series of negotiation, they bought me to a Panora Mall and let me choose a Tommy Hilfiger bag as a replacement. Of course the negotiation was not easy, but i congratulate them for finally deciding to do what is right to make a customer happy. Special thanks go to Mr Murak (one of the managers) who accompanied me to the mall and buy a new bag. When the incidence happened, i complained to three Managers, but only Mr Murak had the sense of empathy and followed up with this case closely till the top management of the hotel came down to tell me the good news of bag replacement. Thank you Mr Murak and team!

The location is amazing,very safe place and 1 minute walk distance to most popular avenue.Rooms are extra clean and luxury.I will definitely visit this place again as we enjoyed king room as a couple,however day shift reception staff were not happy to work as it was obvious from their behaviour, no welcoming, we entered the hotel and negatively they asked our IDs. No information given, no bellboy offered, and when we entered the reception they didn't even ask or tell anything as i told them that we had reservation.So nothing asked like 'how can i help you?' In this kind of quality hotels i wasn't expecting this.Moreover,they didn't even tell us our floor so i guessed it from the number on our card! During their shift all they did were staring at us badly when we were going in and out.Housekeeping lady were much more positive and helpful.After we checked in to our room approximately 30 minutes passed and i couldn't connect to wi-fi so i called reception and what they told me was they didn't start our check-in procedure into system so i should wait to connect wi-fi, what i mean here is we didn't see any guests checking in , hotel was not crowded and of course i thought that after they got our info and let us go to room of course check-in procedure should finish but what i heard was they didn't even start it. Another thing i should add here is , our room wasn't prepared for us as it had no complimentary water, no shampoo/shower gel, no towels. Thanksfully housekeeping lady found it out and brought us everything after half an hour passed from our checkin, i guess again it's receptionists mistake.Night time staff in the reception were much better and positive.Apart from that it is well located,close to embassies and attractions,well equipped rooms with real luxury and high tech.Enjoyed every minute of our stay in the room and the view as well! Already recommended to friends who will visit Ankara.

Divan Otel; konum, temizlik, imkanlar ve personelin hizmet anlayışı olarak yüksek seviyede. Herkese tavsiye ederim.

This hotel is ideal for anyone coming to Ankara looking to stay in a comfortable and modern hotel that is located in a good part of the city and close to many attractions, recreational avenues and restaurants as well as walking distance from a vibrant part of Ankara known as Kızılay. The entire staff is very friendly and ready to assist throughout the day. The whole atmosphere of the hotel is very relaxed and the rooms are quite spacious and tastefully decorated. My biggest concern whenever I travel is the cleanliness of the room and the rooms in this hotel are definitely very clean and the standard seems to be consistently maintained. They also have Starbucks available in the hotel which is another plus point for days when you just want to grab some coffee and don’t want to go too far. The breakfast buffet is pretty good with a mix of Turkish delicacies and other continental items. The service is fast and everyone is very attentive as well. They have a great seating section spread over 2 floors and even a small space outside for the cooler months which is great. The hotel is located in the Embassy district so if you’re coming to Ankara for any official work or to apply for visas, it’s advisable to stay near the embassy in case you need to go back and forth for documents or any printing/photocopying services which the hotel is also able to assist with. I think all the major embassies situated in Ankara are within 7-15 minutes away from the hotel. Holiday Inn hotels are always good value for money and this one certainly is worth your time and money if you want affordable luxury accommodation in the capital city! Would definitely recommend it to all types of travelers going to Ankara in the near future

İnanılmaz keyifli bir otel. Çalışanlar mükemmel. Özellikle Müşteri ilişkileri yöneticisi Aydan hanım müthiş bir insan. Böyle kaliteli bir çalışan istihdam ettiği için tebrik ediyorum.

За эти деньги вы получите большую, просторную комнату, есть выбор для некурящих что важно. Легкий завтрак, сосиски, варенное яйцо, томаты, несколько сортов сыра. Из минусов это дорога под окнами, слышимость машинного шума, я бы порекомендовал беруши с собой. Само месторасположение на пять с плюсом

I arrived the hotel around 10am. Check-in time is after 2pm. I paid for king size bed room but they said there is just small room available. So if u need to check-in early maybe u couldn't get what u paid.