Hotel berhampiran Kolordu Sehitleri Parki, Ankara

The staff are GREAT, everything else is terrible. This hotel is one of the worse hotels we have stayed in, in a very longtime. It is OLD and very TIERED. The rooms were clean but felt dirty because everything was so old, the bathroom was from the 1950's, just horrible. The A/C did not work in the whole building, only the heat, we had to sleep with open balcony doors. The elevators are also very old and tiered, this whole building needs a serious renovation, or better yet, complete demolition and rebuild. There was no interior parking either, so guest cars stay in the all star sky parking. A hotel NEVER to stay at ever again.

Per il mio primo viaggio in Turchia, ho prenotato il soggiorno di 10 giorni/9 notti in questo albergo. Camera con letto matrimoniale usata come singola. All'arrivo, in fase di check-in, mi hanno chiesto la compilazione informativa Covid e di mostrare HES Code ( versione Turca del Green Pass europeo ). Terminate queste formalità, viene consegnata la chiave elettronica e comunicata la password per accedere al Wi-Fi. Per arrivare alla stanza, c'è un ampio ascensore: questo, unitamente ad una rampa di accesso dal piano stradale, rendono questo hotel comodo anche alle persone che hanno difficoltà a deambulare, o alle famiglie con bambini in passeggino. Il cambio della biancheria avviene con cadenza discontinua; a volte quotidianamente, a volte ogni 2 giorni. Quando il cambio avviene, vengono lasciate a disposizione dell'ospite 2 bottiglie di acqua da 33cl, prodotti di toeletta monouso, 2 paia di ciabattine monouso ed il cambio della biancheria da bagno. Nella stanza sono a disposizione cuscini aggiuntivi, mini frigobar (non rumoroso), cassaforte, impianto di condizionamento e riscaldamento, televisione con numerosi canali in turco ed 1 in inglese. Nella camera sono a disposizione molte prese elettriche e USB, pure vicino ai comodini, dove sono state installate anche lampade a muro comode per leggere prima di addormentarsi. L'elettricità funziona solo a tessera magnetica inserita nell'apposito alloggiamento, una volta entrati nella camera. E' permesso fumare sul balcone, e infatti è a disposizione un posacenere; la mia esperienza negativa, a tale proposito, è stata che, essendo io un non fumatore, durante la prima notte ho sentito molto forte il puzzo di nicotina del quale si erano impregnati i tendaggi. Nei giorni successivi ho provveduto ad arieggiare frequentemente la stanza, e la puzza è sparita. Sono applicati doppi tendaggi: uno più leggero e trasparente per il giorno, ed uno più pesante per la notte. Nella stanza da me occupata, il bagno disponeva di doccia, ma era priva di bidet che, come in tutta la Turchia, viene sostituito da un getto di acqua azionabile dal w.c. A disposizione anche un asciugacapelli, potente e non ”sfiatato” come spesso avviene con quelli a muro. Il servizio di prima colazione è compreso a seconda del ”pacchetto” acquistato: personalmente l'avevo incluso, ed i primi giorni sono rimasto piacevolmente colpito dalla qualità dell'offerta; trattandosi di una colazione turca, spaziava dal dolce, al salato, con formaggio, uova, ecc. Successivamente, confrontata alle colazioni che è possibile consumare in locali all'esterno dell'albergo, risulta scarsa: al costo di circa 30 TRY, in locali poco distanti era infatti servita una colazione decisamente migliore per qualità e quantità. Nota positiva: lo staff in Reception, presente 24 ore al giorno, 7 giorni su 7, sempre a disposizione ed efficiente. Gli addetti parlano, ovviamente turco, ed alcuni anche inglese; chi non lo parla fluentemente, si dà però molto da fare per capire e

Odd title for this hotel, but you cannot believe how much of a struggle it is to find this hotel online even after it was booked for us! First of all, it is a generic name - Ankara and Hotel feature prominently in the name in which there are hundreds of hotels in Ankara and you are bombarded with ads or other hotels. Secondly, I am great at such things and finding out and even I struggled. Thirdly, it was worse when we were in Turkey as the websites all come up in Turkish and you spend valuable time translating etc on a cell phone with data! If you cannot rename it, add a unique identifier to it. Second gripe and the final one - this hotel is right outside the main train station at Ankara. We arrived by train from Istanbul, presumably a popular way for people to come to this hotel. Was there a single sign on the station? Nope.. Misleadingly, an elevator on one side of the station has a huge sign outside displaying an ad/banner for this which could be taken as the elevator to the hotel. Nope! It just goes down to the ground floor. So you have to exit the station, turn left and keep walking past some cafes and then come to the entrance. Once you are there, the hotel is magnificent, modern and spacious in every way. Staff is courteous and the onsite restaurant looks good though we did not use it. The rooms are very modern with every comfort, fancy buttons to set room status to buys, do not disturb, please clean etc etc. There are many empty well laid out floors with seating areas etc so you do not have to sit in your room. An office/working area too if you so wish. All in all, great value, excellent facilities, great staff, just let down by the previous two gripes.

Excellent service beginning with the parking valet, right through to reception, waiting staff and the housekeeping team. Only issue in arrival was that the bed in our room was a cosy double but we'd reserved a room with a king size. A quick chat with reception and we were moved to a different room. Special mention goes to the evening housekeeper on our floor, sorry, we didn't get your name 😔 When we were out in the evening he came into the room and laid out a soft mat and slippers next to the bed ready for our return....a very nice and unexpected touch! Rooms were warm and clean. Reception area included some amazing seating and relaxing spaces. Made our 2 night stay perfect.

Booked this for my fiancé for her business trip. She loved it! Only down side was she couldn’t adjust the heat in her room so it was like a sauna but everything else was great

This hotel is ideal for anyone coming to Ankara looking to stay in a comfortable and modern hotel that is located in a good part of the city and close to many attractions, recreational avenues and restaurants as well as walking distance from a vibrant part of Ankara known as Kızılay. The entire staff is very friendly and ready to assist throughout the day. The whole atmosphere of the hotel is very relaxed and the rooms are quite spacious and tastefully decorated. My biggest concern whenever I travel is the cleanliness of the room and the rooms in this hotel are definitely very clean and the standard seems to be consistently maintained. They also have Starbucks available in the hotel which is another plus point for days when you just want to grab some coffee and don’t want to go too far. The breakfast buffet is pretty good with a mix of Turkish delicacies and other continental items. The service is fast and everyone is very attentive as well. They have a great seating section spread over 2 floors and even a small space outside for the cooler months which is great. The hotel is located in the Embassy district so if you’re coming to Ankara for any official work or to apply for visas, it’s advisable to stay near the embassy in case you need to go back and forth for documents or any printing/photocopying services which the hotel is also able to assist with. I think all the major embassies situated in Ankara are within 7-15 minutes away from the hotel. Holiday Inn hotels are always good value for money and this one certainly is worth your time and money if you want affordable luxury accommodation in the capital city! Would definitely recommend it to all types of travelers going to Ankara in the near future

We stayed at the hotel and were very happy with the service. The employees were very happy helpful especially the sales manager Nurettin Mutlugün. He was very kind, helpful and caring. I would recommend his services and the hotel to everyone. He was very nice and caring. Thank you once again Nurettin Mutlugün.

Divan Otel; konum, temizlik, imkanlar ve personelin hizmet anlayışı olarak yüksek seviyede. Herkese tavsiye ederim.

Внезапно оказалось что отель в центре города. В 600 метрах Старбакс и напротив него SR Doner – очень вкусная шаурма. В полутора километрах замок Анкара. Завтраки не разнообразные, так себе, но есть можно. Вроде бы бесплатно чай наливают в течение дня по запросу в баре на первом. Но рядом был Старбакс, ходил туда за апельсиновым соком и латте.

Temizlik ve imkânlar açısından çok güzel bir konaklama alanı Manzarası güzel havadar odaları ile konaklama ihtiyacı olanların ziyaret etmesi gereken bir yer Otelin konumu güzeldi, ulaşım kolaydı. Hizmet kalitesinden memnun kaldım. Odaları genis ve oldukça ferah, Personel olarakta güler yüzlü insanlar