Hotel berhampiran Rainbow Park, Ankara

We had a guest visiting from another country, and while he was maybe happy with the hotel and its services, I, as the one arranging the accommodation, had some concerns. The payment method of the hotel left much to be desired. Normally, when you check in, you pay a small amount upfront and settle the rest upon checking out. However, the hotel staff insisted on multiple upfront payments, calling us each time to demand payment. This happened three or four times since our arrival, which was quite frustrating. One of his staying day , despite informing the resepsion in advance that our guest would being in late, I still received a call at 02.00 a.m (midnight) asking where our guest was staying. It seemed as though they suspected our guest had tried to escape or something. In my opinion, as a company representative working in the Ostim region, I cannot recommend this hotel. I cannot speak to the satisfaction of our guest, but based on my own experience, I would suggest considering other options.

Ben otelde bir gün kaldım ilk odaya girdimizde sanki odada başka biri var gibi yani ses yalıtımı sıfır diğer odadaki sesler resmen bizim odada gibiydi odaların temizliği normal kahvaltı için çıktığımızda çay demlemedeydi 10 dakika beklemeniz lazım dediler bir semaver daha konulabilirdi akşam yemek isteyelim dedik sadece tos yapabiliriz müsaitlik durumuna göre denildi ve odaların tavan yüksekliği iyi fakat odalar küçük , odayı gösterecek tanıtacak kimse yokturdu , vale yokturdu kısacası bu kadar

Divan Otel; konum, temizlik, imkanlar ve personelin hizmet anlayışı olarak yüksek seviyede. Herkese tavsiye ederim.

Внезапно оказалось что отель в центре города. В 600 метрах Старбакс и напротив него SR Doner – очень вкусная шаурма. В полутора километрах замок Анкара. Завтраки не разнообразные, так себе, но есть можно. Вроде бы бесплатно чай наливают в течение дня по запросу в баре на первом. Но рядом был Старбакс, ходил туда за апельсиновым соком и латте.

Harika otel 🙂 guleryuzle karsilandim. Guleryuzle devam etti tum konaklamam. ☀️☀️☀️ Oda ferah genis. Banyo acayip temiz. Tum havlular koyulmus. Sicak su hic kesintisiz geldi. Bazi yerlerde sicak su problemi yasamistim... Odada kettle, cay kahve paketleri var. Minibar var. Carsaflar temiz. Mobilya yeni ve cok modern guzel. Kahvaltisi tabakta veriliyor. İyidir. Doyurucu .kahvalti boluminde calisan bayan (hemde benim hemserim Azerbaycanli 😊🇦🇿🇹🇷) asiri guleryuzlu. Resepsyonda giris yaparken resepsyon bayan ve bellboy beyefendi cok mehribandilar. Bu cok onemli. İnsana hos tesir ediyor 🙂 Bu otel yeni tercihlerim ve arkadaslarima tavsiyelerim arasinda. Tesekkurler TURKİYE! 🇹🇷🇹🇷🇹🇷🇦🇿🇦🇿🇦🇿☀️☀️☀️☀️☀️🌺🌺🌺🌺🌺😍😍😍😍

I had a love-hate experience with this hotel. I love its sense of luxury (except their SPA which can be better), and at the same time i hate the experience with the safety box incidence in my room which leads to the damage of my limited collection Timberland leather bag. But then i love the way they handled the incidence. After a series of negotiation, they bought me to a Panora Mall and let me choose a Tommy Hilfiger bag as a replacement. Of course the negotiation was not easy, but i congratulate them for finally deciding to do what is right to make a customer happy. Special thanks go to Mr Murak (one of the managers) who accompanied me to the mall and buy a new bag. When the incidence happened, i complained to three Managers, but only Mr Murak had the sense of empathy and followed up with this case closely till the top management of the hotel came down to tell me the good news of bag replacement. Thank you Mr Murak and team!

This hotel is ideal for anyone coming to Ankara looking to stay in a comfortable and modern hotel that is located in a good part of the city and close to many attractions, recreational avenues and restaurants as well as walking distance from a vibrant part of Ankara known as Kızılay. The entire staff is very friendly and ready to assist throughout the day. The whole atmosphere of the hotel is very relaxed and the rooms are quite spacious and tastefully decorated. My biggest concern whenever I travel is the cleanliness of the room and the rooms in this hotel are definitely very clean and the standard seems to be consistently maintained. They also have Starbucks available in the hotel which is another plus point for days when you just want to grab some coffee and don’t want to go too far. The breakfast buffet is pretty good with a mix of Turkish delicacies and other continental items. The service is fast and everyone is very attentive as well. They have a great seating section spread over 2 floors and even a small space outside for the cooler months which is great. The hotel is located in the Embassy district so if you’re coming to Ankara for any official work or to apply for visas, it’s advisable to stay near the embassy in case you need to go back and forth for documents or any printing/photocopying services which the hotel is also able to assist with. I think all the major embassies situated in Ankara are within 7-15 minutes away from the hotel. Holiday Inn hotels are always good value for money and this one certainly is worth your time and money if you want affordable luxury accommodation in the capital city! Would definitely recommend it to all types of travelers going to Ankara in the near future

По приезду в хостел мы увидели табличку, что заселение возможно с 8 утра. Мы приехали к хостелу в 7 утра, подождали час. В 8.10 стучали в дверь никто не открывал, потом вышел человек, сказал что он тут только отдыхает, администрации пока нет, но скоро должны прийти. Прождали минут 15 пришла девушка, начала заселение. Быстро все оформила и проводила в номер. Номер маленький, внутри было грязно, видимо пол мыли, но в углах, под кроватью и сбоку и сзади кровати, под радиатором никто не мыл и даже не пылесосил пыль и мусор там лежат. В ванне плесень черная на раковине, в душе и углах. Полотенца и тапочки нет, хотя при бронировании было написано что есть, так же с феном. Смеситель на раковине сломан, вода течет на саму раковину по бокам и вытекает от куда-то снизу, дверца раковины тоже свисает, крючков для полотенец нет. Постельное белье тоже грязное застиранное, в каких-то пятнах, спала в одежде. Когда мы выезжали вечером, на ресепшене опять никого не было. Ждали минут 15, ходили по хостелу искали. Не нашли, оставили ключи на столе и ушли, потому что у нас самолет и надо было уже срочно ехать. Все плохо, не знаю откуда столько положительных отзывов. Так же все кто живут в хостеле вечно бродят по нему и орут, либо сидят на улице под окнами и их слышно так, будто они в ухо тебе разговаривают. Очень плохая шумоизоляция, дверь тонкая и все слышно кто мимо ходит. Рядом был туалет общий и там дверь закрывалась только если ее с силой захлопнуть, каждый раз от этого просыпалась.