Pangsapuri di Bali

On our arrival, we were asked for our passports, to realise, we had lost them!! As you can imagine, panic and worry set in 🙈 the lady on reception (I think her name was Eva) was so reassuring and told us not to worry, and that she would phone the transfer company to try and locate them for us, and for us to just enjoy our vacation. Within a few hours, she had arranged for the transfer company to deliver them back to the hotel. Such a relief - thank you Eva for saving our holiday 😊 So, now I've got the stressful part out the way, let's get down to this wonderful hotel. The hotel is clean, modern and peaceful 😌 everything is quite basic, but has all you need for a relaxing holiday! The location of this hotel is nothing short of incredible 😍 Bali is absolutely stunning, and this hotel is located on the beach front of a beautiful beach, with crystal clear warm waters 😍 so warm, that me and the husband (and a few others) had late night swims (I'm talking after 10pm and still warm!), and so clear that you can see all the fish 🐠 There are a few lovely tavernas/bars on the beach front and a little shop, so it has everything you need within a few hundred meters. If you do want to travel a little further, there is a little train type vehicle that takes you around to other beaches ect for 5€, we utilised this and visited every beach in the area, all of which were lovely. Breakfast was pretty basic, but enough there to choose from every morning (eggs, omelette, pancakes, cereal, fruit, breads ect) and it's set by the pool with a beautiful view 😌 All the staff we found really kind and helpful. I emailed the hotel prior to arrival, to explain that our stay was a suprise anniversary trip for my husband, and offered to pay for them to add some rose petals on the bed ect, but they kindly offered to do this for free, and they also gifted us with a bottle of wine and card, which I thought was really sweet. Honestly, I can't recommend this hotel and location enough 😍 we had the best time here and would a million percent return! If you are looking for a laid back, relaxing, picturesque holiday... look no further 😁

The hotel is located very conveniently close to the Varkotopos beach; the most expensive rooms with private pools are in fact located directly above the beach. The beach is small and not breathtakingly beautiful, but clean and more than ok if you want to spend a few hours enjoying the waves. For those who don't want to pay 9€ for a set of loungers, there's also a small area without loungers in the easternmost corner of the beach where you can stay for free. The sand is quite fine and a little darker than expected. During our stay, the inflatable waterslide monstrosity was luckily already gone, which meant we had much more space and an overall relaxing experience at the beach. Two other beaches, Livadi and Old Port, are a 10-15 minute walk away. Whether you're looking for souvenirs or food & drinks, there are numerous shopping and dining options in the immediate vicinity of the hotel and beach . Our junior suite with a garden view and shared pool was probably the second best type of room we could get. It was spacious, modern, clean and completely private because of the tall banana tree in front of it. It could use some minor maintenance (broken button on the bidet shower, leakage around the bathroom window, stain on the chair cushion by the pool), but overall it left a very good impression. Despite no wardrobe, there was enough storage space for our belongings on the shelves, rail and in two drawers. The shared pool was very refreshing and we didn't feel the need to use the main hotel pool at all. Not only did we get a lot of towels, but also bathrobes, slippers and coffee. Tea was unfortunately missing. There was a mini fridge, kettle, hairdryer, phone, TV and of course A/C in the room. The wifi signal was reliable. Bedding & towels were replaced once throughout our one-week stay. The toiletries, however, weren't refilled at all and we ended up using our own. The shower was a little extravagant and I would not like to have a similar setup at home, but on a holiday it's part of the experience. The water pressure was excellent. The food in our half board was varied thoughout the stay and always delicious. It included standard ”international” options like steak or pasta, as well as local delicacies - stuffed vegetables, excellent stews, fish, lots of typical herbs etc. Gluten-free and lactose-free options were available too, although not as abundant. The only downside is that guests have to pay extra for any drinks at dinner. The staff are absolute stars - very friendly and accommodating, most of them spoke solid English. Whenever we needed help or advice, they were there for us. When we missed dinner because we were on a long trip, we just called the hotel and they brought us cold platters to our room when we arrived. All in all, we had a great time at the Bali Star Resort Hotel ***. If they focused on details such as providing tea in addition to coffee, refilling the toiletries and including at least basic drinks with dinner, I think they