Pangsapuri di Cefalu

The setting of the hotel is the main selling point here. Gorgeous coves to go swimming and a lovely reef club with direct water access for swimming. The staff are excellent too. Unfortunately the food and rooms are a let down. Our room was tiny and resembled a hospital bedroom with nice bedding. It had a very clinical feel and we really didn’t want to spend time in it at all. The food is very average. The cheese and ham toasted sandwich in the reef club was grim, I would make better at home myself. We had lunch in the reef club and the food was very average and the menu is very boring and unimaginative. Breakfast setting is lovely outside but again the food was very average and the coffee is awful. The staff informed us they use instant coffee and you can tell immediately. My poached eggs and bacon was very bad and overcooked. The quality of the ingredients certainly is not 5 star. The hotel also charge guests for use of the kayaks, paddle boards, sauna and steam room. There is no shuttle service to go into town despite a minibus parked outside the hotel. Overall we liked the location but the hotel needs to do better.

The hotel is in a great location across the road from the beach and a short walk to the old town. When checking in, we were surprised by some of the rules, which we have never come across before! 1. You are given a pool towel but have to pay 5 euros to change it. 2. You get given one key per room and are charged 5 euros if you lose it. 3. You are not allowed to take any food or drink to your room and can only use what is offered in the mini bar, which was minimal. This wasn't too much of a problem except for when Housekeeping didn't replenish the fridge so I had no option but to bring refreshments from elsewhere. 4. You are not allowed to hang your wet towels on the balcony. I understand it doesn't look nice when towels are draped over the balcony but at least provide something to hang them on inside the balcony. The room was very basic, which I expect in Italy but it was clean. There was very minimal hanging space and the two drawers were so tiny, you could hardly fit anything in them. Bring your own hangers as there are only a few. There were also only two plug sockets, one being in the bathroom! On our first night, we were kept awake by loud music which seemed like it was coming from above. We had no warning of this and it didn't stop until very late. Breakfast was the worst I think we've ever encountered in a hotel. There were far too many sweet options, the sausages and bacon looked inedible and my husband even spotted mould on the strawberry's. The bar at the front of the hotel was quite nice and the staff were friendly except for one who was extremely rude to me but really friendly with my husband. The pool area is small but we never had a problem getting a sunbed. You can also use sunbeds on the beach for free in the hotel area, where they have a little restaurant/bar. The staff there were very friendly. We caught the train to Palermo, which was super easy. The station was about ten minutes walk from the hotel. Cefalu is a beautiful town with narrow, cobbled streets so it is definitely worth staying there if you're visiting Sicily.

Hotel's location is a convenient short walk to the old town. The in-hotel free parking is a bonus if you book a Classic Room. Room is clean but small, and can be a squeeze if you have big luggages. The only hotel I came across in all my years of travel that does not provide a kettle, and charges for a bottle of water. They might as well charge for the toilet paper. Petty, penny wise and pound foolish! Even if you ask to borrow one, there was none. They charges €2.50 for a 500ml bottle of water, more than 7x what you get from the supermarket. And there is no price list in the minibar. We were charged €7.50 for just one bottle consumed, mistaking the additional charges for tourist taxes. Consolation: Breakfast is good though.

My wife and I traveled for one week in Sicily. We stayed 4 nights at this resort and we enjoyed it immensely. It started with the check in process by Angela. She was wonderful describing all the benefits of the resort. She then smiled and said we had been upgraded to room 407. This was fantastic because this particular room was a suite with two different balconies, one facing the sea and one facing the gardens and pool. The entire ground are superbly maintained and clean. The rooms spotless, which is very important to my wife and I. The restaurant and bar staff provided great service with a smile, always willing to provide directions or recommendations. The food itself, while good was not great. Breakfast was good and a great way to start our site seeing. Be prepared to take a ten minute walk down into town. The walk back up to the resort can be challenging, but taxi's are plentiful and only 15 Euro. The resort itself is very laid back. It provided a quite get away that we were looking for. We will be back, and we highly recommend this resort.

It’s absolutely fantastic place to stay! We’ve stayed in Horizon Suites for 4 nights and I couldn’t even dream for a better place, location and service. Rooms are very clean, modern, big and bright. Big bonus is a private parking, because it’s very hard to find a parking place in the city. Also the restaurant is just amazing! Breakfasts were super delicious with fresh croissants, eggs, pizza, cheese, ham and of course coffee. We also had a lunch and a dinner in the restaurant and all the food was excellent. Big thanks to all the people, who made everything possible to make our stay as comfortable as it can be - Ricardo, Toni, Samanta! You are wonderful!