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4.5/5
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79 ulasan
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Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.5
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Semua ulasan(79)
Ulasan positif(44)
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Pengguna Tetamu
Bilik Double dengan Pemandangan Laut
Menginap pada Sep 2023
Pasangan
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 18 Okt 2023
Very nice place to relax. Great pool. Good breakfast. Nice room however a bit small. Location a Bitburg the beaten track.
Terjemah
Mohammed
Bilik Double dengan Pemandangan Laut
Menginap pada Ogo 2022
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Sep 2022
The place is fabulous and the stuff are so nice
Terjemah
Pengguna Tetamu
Bilik Superior dengan Pemandangan Laut
Menginap pada Sep 2023
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Dis 2023
非常好的體驗
Terjemah
Argyro0
Menginap pada Ogo 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 30 Ogo 2024
Small quiet with attention to detail, Cretan kitchen at its best presented every day, nice beach and really friendly and kind people that catered to our every need. Sustainable sources and eco friendly approach. Best spa experience we had in a decade
Terjemah
Jawapan daripada Pihak Penginapan: Dear Argyro, I would like to express my sincerest gratitude to you for choosing La Mer Resort & Spa for your holidays. Moreover, I would like to thank you so much for your kind words and thoughtful review and of course your five-star rating. We are delighted to hear that you enjoyed the peaceful atmosphere, our attention to detail, and the authentic Cretan cuisine we take great pride in presenting every day. We're also thrilled you appreciated our commitment to sustainability and eco-friendly practices. It means a lot to know that our team was able to cater to your needs and make your stay memorable. Your feedback on the spa experience truly warms our hearts, and we’re honored to have provided you with the best spa experience you've had in a decade. We hope to welcome you back soon for another relaxing and rejuvenating stay. Until then … We wish you all the best in your day-to-day life! Best Regards, Markos Avlonitis Hotel General Manager
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Pengguna Tetamu
Menginap pada Jul 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 31 Jul 2024
Stayed here for 5 nights and can honestly say it's the perfect place to come and relax. Our room was kept clean and serviced to a high standard daily with an amazing view of the sea and mountains. Bed was really comfortable and the shower was amazing. Food was cooked to perfection with plenty of choice. All the staff were really friendly and courteous, especially Marianana (pool bar), Demitris (main bar) and Eva (reception). Thank you for making our 40th wedding anniversary so special.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Andrew, Thank you so much for your lovely review and for choosing La Mer Resort & Spa to celebrate your 40th wedding anniversary! It’s so wonderful to know that you enjoyed the cleanliness, beautiful views, and food options we offer. I have shared your kind feedback with the rest of the team, and they were thrilled to know that you, our valued guests, appreciate their efforts. We are especially pleased that our team members—Mariana, Dimitris, and Eva—helped make your special occasion even more memorable. Congratulations once again on your anniversary! We look forward to welcoming you back for more wonderful moments in the near future. Until then … We wish you all the best in your day-to-day life! Best Regards, Markos Avlonitis Hotel General Manager
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Rebecca C
Menginap pada Mei 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 12 Mei 2024
Absolutely unbelievable. We loved every minute of our stay. The hotel, facilities, room, drinks and food are stunning. All the staff are super friendly and could not do more for you. Could not fault it! We loved our short break and will be back!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Rebecca, We want to express our gratitude for choosing La Mer Resort & Spa as your holiday destination. It was a delightful experience to have you as our guest this summer, and we are thrilled that you enjoyed our luxurious room, delicious cuisine, and beverages, and the exceptional attention and service provided by our team. I also want to thank you personally for recognizing our dedication to maintaining high standards. Comments like yours motivate us to strive for perfection by delivering personalized service. We look forward to welcoming you back soon so that you can continue to relish in the delights of our hotel. Until then … We wish you to have a stress–free time! Best Regards, Markos Avlonitis Hotel General Manager
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James B
Menginap pada Okt 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2024
Brilliant hotel and wonderful service. The beach, spa and gym facilities are great and all are located conveniently close to each other. The food is delicious and there were new options each evening. Will definitely be looking at returning soon.
Terjemah
Jawapan daripada Pihak Penginapan: Dear James, Thank you very much for taking the time to review your stay! We are very flattered to receive your positive comments about our facilities and service. We hope to have the chance to welcome you again in the near future. Best regards, Penelope Guest Relations
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Catherinemariex
Menginap pada Okt 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 8 Okt 2024
My partner and I (both 31) are very sadly nearing the end of our 10 night stay at La Mer and I’d love to share some of our experience here as I could not recommend the hotel enough. From arrival, the staff (everyone) have been extremely friendly and keen to provide a 5* service. An extra special mention for Lampros (service / restaurant manager we think) for his constant eager attitude and lovely, friendly demeanour. He couldn’t do enough for us throughout our stay, and it seems he has the same attitude for all the guests -he is a huge asset to the hotel. Both Nektarios (working in the restaurant and pool bar) and Dimitris (working in the pool bar) have also been extra friendly and great to chat to with brilliant English. The hotel is extremely quiet and peaceful - even in the evenings only a small number of people sit around the pool bar area. Not many make use of the lovely ‘playroom’ with table tennis , snooker and board games available free of charge - perhaps this could be promoted a bit more. We are here half board and both breakfast and dinner, Cretan style, are of great quality & selection. Similarly the cocktail offering and lunch menu from the poolside restaurant are yummy and good value for the quality. I agree with the comments on the bed being a good size and comfortable, the shower excellent. The room overall, a little small and more space for clothes would be beneficial, particularly for those on longer trips like ourselves. However the cleanliness and general upkeep cannot be faulted. The hot tub which is part of the garden area of the room we selected is a personal highlight for my partner who insists we are now buying one (!). The stunning aesthetic of the whole hotel a personal highlight for me - the view over the pool watching the sunset looks too good to be true. We must call out the cat family that have made a home in the plants outside the rooms on the 1st floor nearest the restaurant - a gorgeous bunch of 5 kittens + their mum & dad being extremely well fed by all the guests (and sometimes staff!) although we are worried where they will go when the hotel closes at the end of the season as the hotel is situated just off of a main road with only other hotels nearby and no locals/ village etc. We don’t usually return to hotels as we like to explore new ones but on this occasion - we would both love to come back. Well done La Mer team!
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Terjemah
Jawapan daripada Pihak Penginapan: Dear Catherine Marie, First of all, I would like to thank you for choosing La Mer Resort & Spa as your holiday destination and secondly, for the time you took to share with us this heartfelt and thoughtful review on TripAdvisor and of course for your five-star rating. We are truly touched to read about your experience, and it brings us immense joy to know that your stay at La Mer was so memorable. Your kind words about our team, especially Lampros, Nektarios, and Dimitris, have been shared with them, and they are thrilled to know they made a difference in your stay. We are very proud of our team’s dedication to creating a warm and welcoming atmosphere for all our guests, and it’s wonderful to hear that you felt that throughout your time here. We’re delighted you enjoyed the tranquility, beautiful sunsets, and all the little details that make La Mer special. Thank you for your feedback regarding the playroom and room space. We value your input as it helps us to continue improving the experience for all our guests. As for the lovely cat family, we truly appreciate your concern. Rest assured, we are in touch with local animal welfare groups and will do our best to ensure their safety and care during the offseason. We are honored that La Mer has left such an impression on you both, and it would be a true pleasure to welcome you back in the near future. Until then … We wish you all the best in your day-to-day life! Greetings from the sunny city of Chania, Best Regards, Markos Avlonitis Hotel General Manager
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Eveningfoodie
Menginap pada Ogo 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 14 Ogo 2024
La Mer is a gem in Crete. It is a great place for couples to totally recharge and relax. Food is excellent. The staff are so welcoming and friendly. A particular thanks to Lampros who has been so welcoming and friendly - a true asset to the hotel. There is so much choice at breakfast. The fresh orange juice is amazing and you can get omelettes made to your taste. I also recommend going half board because the food at dinner is incredible. The octopus stew was a highlight. The pool is lovely and it was easy enough to get a space around it. It has an indoor and outdoor gym as well. The indoor pool in the spa is amazing too. It is lovely to watch the sunset in the evening from the beach in the hotel! I totally recommend going to Lake Kournas which is a 10 minute drive from the hotel. Also recommend going to Rethymno and Chania by either car, or by the local bus service. The bus stop is about 5 minutes walk from the hotel.
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Terjemah
Jawapan daripada Pihak Penginapan: Dear Esteemed Guest, Firstly, I would like to thank you for choosing La Mer Resort & Spa as your holiday destination, and secondly for taking the time to share this wonderful review with us, and, of course, for your five-star rating. It was indeed our pleasure having you as our guest. I am so glad you enjoyed our luxurious accommodation, stunning views of the Aegean Sea, delicious cuisine, and excellent service from our team. Your positive feedback means the world to us and serves as a great motivation to continue providing personalized and exceptional service. Thank you very much for acknowledging our commitment to high standards. I have already shared your excellent review with the rest of the team. They were equally delighted to know that their efforts are highly appreciated by you, our precious guests. We hope to welcome you back to La Mer & Spa soon for another unforgettable stay! Until then … Best Regards from the sunny city of Chania, Markos Avlonitis Hotel General Manager
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Pengguna Tetamu
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 29 Jul 2024
What a paradise of a hotel. From the minute we arrived the courtesy kindness and full attention from every member of staff was amazing, all they wanted was to make our stay as perfect as possible Which it absolutely was. It is a hotel I'd say for couples predominantly but we were a couple with our son who has special needs and all the staff especially Nikos and Marianna who works in the Beach Bar, Uxue and Penelope were so lovely to us 😊. The rooms are beautifully set out, the shower was superb so many settings and huge. the hotel was so clean and tidy everywhere the outside floors and rooms are cleaned daily. The pool and beach is stunning especially in the evening at sunset & on Saturdays there is music at the pool bar till 11pm which we enjoyed not overly loud just right. We had half board so breakfast and evening meals included .. The food is amazing....you will 100% find something you like, the breakfast was fantastic... the lady who makes the omelettes etc to your specifications was lovely, we are tea drinkers and requested bigger cups in no time we had our own tea pots and cups every morning set up so no need to ask .. they had cereals bread rolls cheeses, meats, pastries all kinds of fruits and dinner was the same such an amazing choice of food my partner is the foodie and she took great pleasure in sampling all the traditional Greek dishes and there is such a vast selection of steak, lamb, chicken, fish, stews,pasta rice, soups all freshly made ... magnificent 😋 I had a bad toothache during my stay and Penelope found me a local dentist and arranged a visit within hours I had been seen. Thank you Penelope 👍🏼 We managed to see some of the local sights there's a lake and an amazing mountain area where the stream runs through the restaurants and bars, Rethymno which is 20 mins drive from the hotel and is beautiful. It was our best holiday ever a huge thank you to Atonis, Uxue, Nikos,Argyo, Dimitri, Marianna, Penelope and all the cleaning and cooking staff that made it so wonderfuL There is so much more to see in Crete and we rarely return to a hotel twice, but for La Mer we will make an exception..hopefully we will be back next year!
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Terjemah
Pengguna Tetamu
Menginap pada Jul 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 10 Jul 2024
We had superb 5 star holidays. The hotel is exquisite and modern. Rooms are modern and neatly designed and decorated with a lot of amenities. The staff is super friendly and welcoming. Also, the food was amazing. We had halfboard and the dinner buffet was elegant and sophisticated while maintaining variety and quality. We also had a spa session and the experience was amazing. The spa staff was very professional and welcoming. Vassilis did a very good job with my fully stressed and stiff body and Maria, the manager, was very professional and made the whole experience (from informing us to booking and after the session) smooth and pleasant.
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Terjemah
Pengguna Tetamu
Menginap pada Mei 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 21 Mei 2024
To find a sophisticated, comfortable mid-size resort hotel on the beach less than an hour from an international airport in southern Europe is a real discovery. La Mer has a cool modern design, and all of the staff were exceptionally friendly. We had a few niggling housekeeping issues (one day no hot water, 2 days no BBC, the washbasin held no water, coffee capsules & drinking water were not replenished) but the double rooms are generous, on upper floors with sea view balconies great for sitting with an evening drink as the sun went down, very comfortable King size beds and large multifunction showers. Rooms have safes but not much clothes storage. The food, mostly Greek, is delicious, with a large selection of hot and cold dishes at breakfast and dinner, great breads, cheeses, salads and desserts. Drinks and local wine (from €20 a bottle) are reasonable. The hotel has a fully fitted gym, spa, indoor pool and a large outdoor saltwater pool with shady loungers, and comfortable full length bean bags. Loungers stretch down towards the beach, which is rocky rather than pebbles. Access to the sea is therefore precarious, but this becomes sand and one can walk out 50-60ft. There is plenty to do close by with the charming Venetian ports of Rethymno & Chania just over 30 mins, and a drive over the White Mountains - one of the most famous roads in Europe with 30 hairpin bends - takes one through remote hill villages to the unspoilt southern coast with dramatic views over the Libyan sea
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Terjemah
Pengguna Tetamu
Menginap pada Ogo 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 16 Ogo 2023
Thank you All for the great honeymoon we had! From the reception when we checked in, through all our stay the breakfast team was always attentive, the service on the Sun-loungers was great, amazing food and great cocktails with special mentions for Mariana for the best Fredo Cappuccino of all times and Ellen’s best Tropical Mojito ever tried. Thank you for looking after us through the medical incident, you guys can consider yourselves a life saviours. Thank you for accommodating our late check out and really appreciate the attention from Pavlos with the rounds on the house while we were waiting for our departure.
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Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for your kind words and for choosing La Mer Resort & Spa for your honeymoon in Crete! It is always rewarding to receive such praise regarding our staff. We truly hope to have the chance to welcome you back in the nearest future! Kind Regards, Penelope Guest Relations
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Pengguna Tetamu
Menginap pada Mei 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 8 Mei 2023
Wow! What can I say about my stay.... Would come back and cannot fault the staff, very welcoming. Love - - Welcomed by the lovely staff, so very friendly and greeted with a welcome drink. Someone went through everything about the hotel before we went to our room. They take you down to your room in a golf buggy and carry your luggage. - The hotel room was clean, so complaints. We had free wine, water, coffee and fruit in our stay, the water was topped up 2 days out of our stay (little disappointing considering we were there 4 days, and have to pay for water). - Glad we upgraded to the hot tub, was raining our whole time except the last day. The hot tub was beautiful and quite. away from everyone else, not be able to see by neighbours. - The restaurant was lovely, a range of amazing food! Cannot fault this, one of the best places we have been, such a selection. The tables are very spread out so you don't feel cramped, very comfortable. Drinks were odd at dinner time, but free drinks at breakfast. - Refilling drinks, there was a couple of times were other tables had drinks topped up at breakfast, we had this once on our stay due to making eye contact. But the staff was efficient in clearing tables. - change of towels daily if you want to, just take them to the spa. - Free parking, right outside the hotel was very useful. - Pool area, lots of sunbeds (not much Shade but can move yourself away). Drinks come to you and put on your room which was helpful, didn't have to worry about carrying money. Unlike -- - The indoor pool was freezing!! We wanted to have a swim due to it raining, but back to our room we went. The sauna and steam room was nice though. - no menu for drinks at dinner, bit of a guessing game. Had to pay for drinks at dinner but not breakfast. Didn't even get free water! Free coffee and orange juice was delightful at breakfast. - The floors in the room can be slippy after shower/ hot tub, this is to be expected just be careful especially if you were the slippers provided. Overall it was a lovely hotel which I would go back too, all hotels have their faults but I wouldn't let this stop you from going!.
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Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Guest, Let us thank you for staying with us at La Mer Resort & Spa. We appreciate your comments regarding your stay and we would like to thank you for the valuable time taken to share your experiences. We hope to have the chance to welcome you back to La Mer Resort & Spa in the nearest future. Kind regards, Penelope, Guest Relations
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JordanGuard
Menginap pada Nov 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2023
One of the finest places on earth to unwind with the people you love the most. We have never believed in travelling to the same place twice, but this resort completely changed our minds. We’ll definitely be coming back! The resort had a luxurious, clean, picturesque, calm and elegant feel. And the food was delicious. The hot tub in our private garden was epic, we used the outdoor and indoor gym every day, utilised the games room to play table tennis & pool and we made the most of the sauna and spa facilities. We didn’t need to leave the hotel! But we did visit a beautiful lake near by & Chania, travelling via hire car. A gorgeous week away in perfect 25oC heat and sunshine with stunning views. Very friendly and helpful front of house, management & cleaning staff too! Would highly recommend.
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Terjemah
Jawapan daripada Pihak Penginapan: Dear Jordan, Thank you very much for taking the time to review your stay! We are very flattered to receive your positive comments for our resort and our food. Personal service, attention to detail, confort, individuality, as well as the genuine Cretan Hospitality that comes from the heart are of high importance to us all! We would like to thank you for visiting La Mer Resort & Spaand we are all looking forward to welcoming you once again! Best Regards, Penelope Guest Relations