Pengguna Tetamu
1 Mei 2024
One of a kind property, very beautiful architecture, wonderful rooms, nice beds, good quality of sleep, nice views. Housekeeping was good, turndown service attentive. However, Service in F&B was very poor. Breakfast staff always overwhelmed even during the low season. At times no one has taken note of us or took orders. Personnel does not ever come again after the first order. Outside areas were taken care of very poorly- all outdoor furniture was stained all over and not cleaned from leaves, etc. sunloungers were done and need urgent replacement!! All in all - ok for the price we paid in off-season, definitely not ok for the price you pay in high season. Unfortunately I would not ever recommend the property because of the poor service levels!
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