Hotel berhampiran Azienda Il Giardino di Diana, Ariccia

OK, let's not beat around the bush: this is the worst hotel I have stayed at for a very, very long time ! I was there for work, with a group of colleagues, and we ended up demanding a refund several days before we were due to leave because there were so many things wrong with this hotel. As soon as we arrived, the first issue arose: there was zero Wifi in the room I was given (even though we had emphasised before that we needed at least semi-decent Wifi for work). In order to get any kind of Wifi, I had to swap for a room without any air-con (bearing in mind that temperatures were - on some days - above 30 degrees C). So for minimal Wifi (between 1 and 2 bars), I now had to permanently leave my windows open throughout the night, so that I wouldn't wake up soaked in sweat in the mornings. Wifi throughout the hotel was a problem as well - there were hardly any areas where there was decent Wifi - I tried to make a Whatsapp voice call to my office in quite a few areas of the hotel and was usually cut off after about 10-20 seconds or so. Next issue: breakfast - first of all, the quality and selection of food available was very poor - in the bowl of fruit, there were frequently several fruits that were clearly rotting (which seems to indicate that none of the staff ever properly check). Also, whenever a guest is finished with their breakfast and leaves, it seems that none of the staff properly clean the tables afterwards - pretty much every breakfast I was down there, all the tables were still dirty and not properly laid with new cutlery. When I pointed this out to a member of staff, she just laughed at me and didn't do anything. Next issue - noise levels during the night: during several nights I was there, there was an unacceptable level of loud noise going on until the early morning hours - people shouting, partying, etc (at some point, it sounded like there were about 20-30 people or so in the room above me having a party until about 2am). Obviously, the fact that I had to keep my windows open because of the lack of air-con didn't help. Next issue - mould (or 'muffa' in Italian): in my bathroom there were clear signs of mould on the walls - because of all the other issues, I didn't even bother to tell the hotel about this. Finally - management & staff: First of all, I want to emphasise that there were some members of staff who were perfectly friendly (and almost seemed apologetic at times about the state of this hotel themselves). But some of the staff (at breakfast, for example), clearly did not give a s*** about the guests and did nothing at all to help. The manager - and I am guessing a lot of the flaws of the hotel and the staff attitude stem directly from him - was completely disinterested in any form of criticism (or anything else at all, really). He couldn't even be bothered to look up and acknowledge guests when they walked past reception and at some point, when my colleague wanted his room keys, basically just threw them at him. When I told

Hotel is in forest area 25 km from center of Rome and having many rooms (around 60 ). We liked the space they have outside-taking fresh air and walk around. Rooms are comfort and normal space as needed. Personnel were very friendly and helping for anything needed ,Sabrina &Annalisa served us. Breakfast is typically italian ( sweety dishes) only cheese&ham is salty. Be careful if you ask for other things you could be charged(i.e eggs ). Ask well before ordering. Price of the room in respect to distance from Rome is ok, 120 eur for triple. Take a visit to lake Albano, 10 min close to the hotel

Luogo magico, con vista lago favolosa, terrazza panoramica dove fare colazione godendo del panorama, zona tranquilla e silenziosa. A due passi dal centro storico...che dire peefetta fuga romantica!!

Recentemente ho avuto il piacere di soggiornare in B&B eccezionale in una quadrupla con dei colleghi. La mia esperienza è stata assolutamente positiva e sento di dover condividere la mia soddisfazione. Innanzitutto, vorrei sottolineare la pulizia impeccabile delle camere. Ogni angolo era lindo e brillante, creando un ambiente confortevole e accogliente che mi ha fatto sentire a casa. Il personale, Mimmo e Katia meriterebbero una recensione a parte. Entrambi estremamente cortesi, sempre pronti a soddisfare ogni richiesta con un sorriso. La loro disponibilità era davvero notevole, rendendo il mio soggiorno ancora più piacevole. Infine, vorrei esprimere la mia più alta raccomandazione per questo B&B. Se stai cercando un luogo vicino Roma dove soggiornare che offre comfort, un servizio eccellente e un’atmosfera accogliente, non cercare oltre. Consiglio vivamente a tutti di soggiornare qui. Non rimarrete delusi!

We stayed for three nights in the apartment which belongs to the hotel, Dependance Ilaria (the bigger of the two, on the top floor). The situation of the apartment, the view from the terrace and one of the bedrooms, the kindness of the staff and their prompt correspondance are superb. But there are a few niggles. The apartment, about fifty meters away from the hotel, is reached by one flight of slightly steep and narrow stairs and a few more stairs, which continue inside the apartment. We arrived in the evening and left early in the morning so had to carry our luggage by ourselves. Once in the lower level of the apartment itself, you find yourself in a wide living room with a sofa and two pieces of furniture between a pouf and an armchair which double as single beds, nice chest of drawer and other pieces of furniture, some modern some antique, and a tv screen This room faces the narrow road. On the same floor you have a bathroom with toilette, double sink and shower ( both hand held and rain) and a bidet. Towel rack with fluffy towels. Then a bedroom with a comfortable double bed, two narrow high windows and no view, big cupboard, a kind of chest of drawers,some strange wall shelves but no bedside tables. Spare towels, pillows and blankets. Further on, down two steps, there is another room with a double bed which basically takes all the space so I cannot fathom how the wall cupboard can be accessed. This room has a lovely French terrace with a view to the lake. From the living room there is another flight of stairs to the kitchen (table with three chairs, sink, gas cooker, full single fridge , dishwasher, microwave and oven) and from there the access to the big terrace, with a big table for six (but not six chairs) and on a lower level (two rickety steps near the wall, no banister) a smaller terrace with sofa, armchair and another 60s style chair. Air conditioners around the flat and fixed heaters but we needed neither. Although the kitchen has pots and pans and crockery, it lacks basic items such as kitchen towels or kitchen paper, tea, sugar and coffee, although I suppose the hotel rooms have them and if you ask for them at the hotel you will get a few sachets. No milk either, and the only thing you find in the fridge is a bottle of water. This is not of small importance because there is not a minimarket nearby - Ciampanella near Piazza Don Morosini had lovely fresh fruits and vegetables but no milk when we arrived and no fresh bread; the Antico Forno, near the tourism information kiosk, has cooked food bakery items and a few delicatessen. Loads of eating spots nearby. The flat itself is very quiet. Decent wifi. So, if you don't mind stairs and come organised, a stay here could be a dream . My feeling was the owner could do much more to enhance the potential of this property.

Ottima moderna struttura ben situata ad Albano Laziale nel cuore dei Castelli Romani con vista eccezionale fino alla costa tirrenica. Il contesto è di totale silenzio e totalmente nel verde nonostante ci si trovi a margine di una zona molto trafficata e caotica e a poca distanza in auto (necessaria) da tutto. Il nostro appartamento (n. 7) era molto ampio e confortevole con tutto l'occorrente per un soggiorno anche medio-lungo. Uniche pecche dell'appartamento: una pulizia poco accurata e una attrezzatura della cucina poco più che sufficiente. L'esterno della struttura invece è davvero ben curato in ogni dettaglio e con parcheggio riservato. Il self Check in e check out è perfetto nel suo funzionamento ma rende forse un po' tutta la struttura troppo fredda ed impersonale, molto alloggio di lavoro e di chi è alla ricerca di riservatezza e meno di vacanza. Forse ci vorrebbe un punto info interno più attrezzato per dare informazioni turistiche sulla zona (ricca di cose da vedere) e su come raggiungere Roma (davvero vicina) con i mezzi pubblici. Comunque posto da consigliare e da ritornarci.