Hotel Arles dengan Gim

My parents are booked in this hotel as part of their France tour. I had a look at the reviews prior and called ahead to make sure they get a bright room, not at the ground floor as my mum does not feel comfortable with that. The first room they received had a window looking into another rooms window and the second a dingy courtyard, shared with the people next door. They did the change by themselves (both are in their eighties)! My call got completely ignored. So there was a slight improvement but I still wouldn't call that even close to a 4 star experience. I also called to organise a birthday surprise for my mum at breakfast and I stressed multiple times that it is the most important thing that she has a candle on her breakfast table, the cake is secondary. Yes, of course, no problem was that answer. I was happy to pay for all of that. Today was her birthday and: NOTHING!!!! No cake no candle. The lady turned 82 and this hotel was not capable of adding a candle to the breakfast table. That is beyond disappointing. I called again while she was having breakfast and I was promised they would bring her a candle. Guess what, they didn't. If they would have told me from the beginning that they can't do it, or it is too difficult, or they can't be bothered it would have been very helpful. That way I could have organised it with their travel guide. There are always options. Empty promises lead to reviews like this one. PS: for dinner they managed to ask my parents travel guide where my mum wants the cake, the travel guide asked my mum and they came up with a sad little cake and best wishes from the hotel!!!!!!!!! How rude is that. I wanted to pay for the service of surprising my mum with a cake and a candle. For the first time ever my mum had no candle for breakfast and I was not capable of organising a surprise. To sum it up: dark rooms, bad service, horrible breakfast, parking lot behind the hotel, highway in front.

Friendly and clean accommodation. Unfortunately, all cleaning utensils for the kitchen and bathroom were missing.Dishwashing detergent, all-purpose cleaner, cleaning sponge, tea towel, etc.

We basically had a lovely week at Les Guardians. Still, there were a few minuses. The toilet was a bit cramped (enough space to step in front of the bowl and then sit down) and the shower wasn't entirely clean upon arrival (there were hairs on the floor).

Beautiful resort "Les Gardians". 5 km from the centre of Arles, 34 km from the centre of Nîmes, 80 km from the centre of Montpellier, 37 km from the sea. For shared use: property 35 ha with plants and trees, pond, swimming pool (150 m2, depth 120 - 270 cm, seasonal availability: 01.Jun. - 14.Sep.). Children's pool. In the complex: reception, sauna (extra). Fitness room (extra). Steam room (extra). Washing machine, tumble dryer (for shared use, extra). Parking at 300 m on the premises. Supermarket 4 km, railway station "Avignon" 35 km. Please note: car-free holiday complex. The photograph shows a typical example. The holiday properties may differ in living space, floorplan, equipment and furnishing. "Les Gardians", 1-room studio 22 m2. Renovated in 2017, practical and modern furnishings: living/sleeping room with 2 sleeping facilities, dining table and satellite TV. Small, open kitchen (dishwasher, 2 ceramic glass hob hotplates, microwave, electric coffee machine). Shower/WC. Heating, air-conditioning. Balcony or terrace. Terrace furniture, balcony furniture. Facilities: children's high chair, baby cot (extra). Internet (WiFi, free). Please note: non-smokers only. Maximum 2 pets/ dogs allowed. Smoke alarm, fire extinguisher.

J'ai adoré notre séjour à Arles au village Camarguais, le cadre est très joli. L'appartement est tout mimi ,très propre, il manque rien même un petit lave vaisselle. Vu sur la piscine !mais pas les bruit ! je recommande