Hotel berhampiran Pier 1, Arlington

Over all good stay but no breakfast fine in food didn’t work

This place helped us when we desperately needed it! Harry, at the front desk, was so welcoming and kind! Rooms are exceptional and the customer service was beyond!! will visit again soon and get to experience your hospitality..

We had four families staying here for Spring Break. We chose this place because it was close to Six Flaggs, had a basketball court and indoor pool for the kids to play in. Court was great the first night, but second night was overloaded with a church group from the adjacent hotel, that they share the court with. No problem, so the kids can go in the pool, nope, it was freezing and indoor! Apparently the heater for the hot tub was broken, I assume it heats the pool too. On Wednesday we were told it would be fixed and still wasn’t on Saturday when we left. But at least we had the basketball court. First night our large group was able to hang out in the courtyard. Again fire pitt wasn’t working. And never got fixed while we were there. Last night was colder but there was enough room for us to spread out in the lobby. Snack for purchase area was good, they probably should have planned on stocking up since it was spring break for most of Texas. But kids could still find a few things. Breakfast, eggs every day, they were good. A different protein every day. Typical waffle maker, muffins, cereals, milk. No potatoes, and no fresh fruit. Fruit cups don’t count. That was a surprise. I’ve always seen bananas and apples at free breakfast buffets. Staff was nice. The guy there the first day, Joshua?, he was extremely nice, helpful, courteous, great guy. Two bedroom suite was great. Not new, not too old. Clean. Kitchen was stocked with a few things you may need. But bring large trash bags and dish soap for washing dishes if needed. Fridge has an ice maker. Beds were fairly comfortable. Pillows were all different types so you can hopefully find one you like. Location was great for restaurants and felt fairly safe. We would stay there again. Just hope the pool items were fixed.

I booked my room at this hotel because it's close to my job and winter weather was coming in. I don't have the luxury of ”ice days” off. I didn't want to get up extra early to drive all the way to work from my house. Interestingly enough, I did the same thing at another hotel chain nearby last year, and while I was on my way to the hotel, they called me to simply say my reservation was being cancelled. No reason given but I suspect they rented my room out from under me for a higher price. So I was somewhat worried this might happen here based on that experience. No such thing! I arrived at check-in and there were no problems. I booked a junior suite so I could relax and get a good night's sleep before getting up early for work. The guy that checked me in was polite and seemed apologetic that the only junior suite currently available was on the first floor. I told him that was perfect. Worked out better for me so I could quickly get out the side door and to my car since I knew I was going to have go in and out while warming it up and scraping off the ice. He also told me about the breakfast that's available at 6am, but I told him I would be out by 5. So I did not use any of the amenities. But the room was perfect. I walked in and it was clean and orderly. It was also nice and warm......very relaxing. I was able to settle in and relax while watching a little TV and then went to bed early so I could get a good night's sleep. I had no problems sleeping. The bed was comfortable and I didn't have any issues with noise from other guests. I wasn't here long since I left so early the next morning. But this was a life saver for me and made the workday much better. The price for the room was very reasonable in my opinion and the next time we get bad weather I won't hesitate to stay here again.

The beds, pillows, and sheets were so comfortable. I had one of the best nights sleeps ever. The room was really clean and unique. Loved the design. The only thing was they didn't straighten up the room while we were out. They just changed the towels. I know some hotels do that now to save on cost but sometimes you like it when the cleaning fairies 🧚♀️ come and you come back to your beds made. To be honest...it didn't bother me. We will definitely be staying at Aloft again.

This the worst motel I have ever stayed at. The staff was extremely rude and incompetent. They charged my card for a night that I didn't even say and then refused to refund it. There was a roach crawling on the wall. The sheets were dirty it looked like they just tucked them back in instead of actually changing them. The towels had stains. The tub caulking had mold growing on it all the way around the tub. The grout between the tiles was molded also. Very disappointed. I realize this is a cheap motel but you could still keep the place clean and treat customers with common courtesy