Hotel 3 Bintang di Arlon

We discovered this hotel/restaurant by chance in 2015 … and, except during the pandemic, have returned every year at least once. It is the perfect place to stopover when driving to/from Switzerland, France, Italy, etc. The hotel is on the outskirts of Arlon … in a lovely, quiet area. The rooms are beautifully appointed and immaculate. Dinner in the restaurant is superb … the food is absolutely sublime … with an extensive selection of fine wines. Breakfast is also excellent. Monsieur and Madame, and the rest of their team, provide such warm and gracious hospitality. It is a very peaceful and restful experience, and we shall continue to return whenever possible.

I had not stayed at this hotel before. Arrival immediately brought anxiety. Instead of the tranquil green environment on the hotel’s website photograph I encountered the exterior building in major works turmoil. Few parking spaces were a available close to hotel because of the hotel expansion works. I had pre-booked a superior room, to find this very disappointing. A view from the room window was of a pile of earthwork (see photos). In the room, the fridge didn’t work, neither the hairdryer - but a back-up one was found in the room, and the modern open-plan room was not at practical nor welcoming. On the positive side a good value and enjoyable dinner and breakfast. Helpful staff. A spacious room. The hotel has an excellent situation for joining Arlon’s autoroute system. However, I will be writing to ACCOR /ALL to request compensation for what I believe is the below-standard accommodation.

We stopped for lunch on the way to Switzerland. My husband ordered vol aux vent and I ordered a chicken burger with onions and fries. The vol aux vent was only luke warm and tasteless the puff pastry stone-hard. When you order a chickenburger you would expect a piece of braised chicken ( breast) and fresh fried unions. What came was an unidentified circle of some kind of meat out of the deep fryer and some ready bought fried union crumbs out of a bag. We would have eaten better ( and cheaper) if we would have stopped at the local snackbar ( frituur). Afterwards my husband was feeling sick the rest of the day and following night! This is the second time that we tried to eat at this van der Valk hotel and the second time that the food is disgusting. I don’t understand why, in other van der Valk hotels it is ALWAYS good. You would think that this van der Valk couple running this hotel was placed here in exile as a punishment by the rest of the van der Valk family or they just don’t care! i guess the latter.

Personnel très compétent, aimable, courtois et serviable. Très bon petit déjeuner à volonté. Très bruyant dû au fait des personnes qui ne respectent pas les lieux et les gens de 22h30 à 1h du matin et de 5h30 au moment où ils s'en vont, car il n'y a personne pour surveiller la nuit.