Hotel berhampiran Fango e Sudore - Il museo del Rugby, Artena

My daughter and I stayed at Fashion Hotel while doing our Christmas shopping at the outlet. The room was nice and warm and quiet. Everything was clean and we had all the necessary amenities, including toothbrush upon asking. The staff was very friendly and helpful. The breakfast was excellent and very reasonable. We thoroughly enjoyed out stay and will certainly return!

Mi è piaciuta la struttura, un'oasi di pace curata pulita e dotata di tutti i comfort. Aree esterne ed interne assolutamente da lode. Mi è piaciuta la stanza, immensa e con un bagno che lo è a sua volta. Lo staff è eccezionale, sono tutti disponibilissimi e pronti a coccolare gli ospiti. La piscina è una chicca, il servizio bar è un'idea geniale. Il ristorante MOS è di alta qualità, ci abbiamo mangiato ogni sera. Penso che Borgo Imperiale riassuma tutte le caratteristiche che PER ME debba avere una struttura da 10+!

Questo agriturismo è su una collina, nelle vicinanze del borgo di Anagni. In questo agriturismo è un posto immerso nella natura, molto rilassante, adatto per lo yoga e la meditazione. Le casette in legno sono belle ed accoglienti e l’ospitalità della famiglia è genuina e si nota la passionalitò per questa attività. La vista panoramica su Anagni è meravigliosa. La cartellonistica è realizzata bene, soprattuto nella via Cisogna, dopo aver trovato una fontana, c'è il bivio con svolta a sinistra, si nota una la segnaletica che indica di proseguire su di un tratto sterrato. Si consiglia di fermarsi a cena,sopratutto il primo giorno di viaggio e degustare gli antipasti ciociari e i primi, i fiori di zucca ripieni con mozzarella e acciughe e le scamorze sono molto appetitose, da richiedere il bis, si consiglia di prenotare almeno un mese prima.

OK, let's not beat around the bush: this is the worst hotel I have stayed at for a very, very long time ! I was there for work, with a group of colleagues, and we ended up demanding a refund several days before we were due to leave because there were so many things wrong with this hotel. As soon as we arrived, the first issue arose: there was zero Wifi in the room I was given (even though we had emphasised before that we needed at least semi-decent Wifi for work). In order to get any kind of Wifi, I had to swap for a room without any air-con (bearing in mind that temperatures were - on some days - above 30 degrees C). So for minimal Wifi (between 1 and 2 bars), I now had to permanently leave my windows open throughout the night, so that I wouldn't wake up soaked in sweat in the mornings. Wifi throughout the hotel was a problem as well - there were hardly any areas where there was decent Wifi - I tried to make a Whatsapp voice call to my office in quite a few areas of the hotel and was usually cut off after about 10-20 seconds or so. Next issue: breakfast - first of all, the quality and selection of food available was very poor - in the bowl of fruit, there were frequently several fruits that were clearly rotting (which seems to indicate that none of the staff ever properly check). Also, whenever a guest is finished with their breakfast and leaves, it seems that none of the staff properly clean the tables afterwards - pretty much every breakfast I was down there, all the tables were still dirty and not properly laid with new cutlery. When I pointed this out to a member of staff, she just laughed at me and didn't do anything. Next issue - noise levels during the night: during several nights I was there, there was an unacceptable level of loud noise going on until the early morning hours - people shouting, partying, etc (at some point, it sounded like there were about 20-30 people or so in the room above me having a party until about 2am). Obviously, the fact that I had to keep my windows open because of the lack of air-con didn't help. Next issue - mould (or 'muffa' in Italian): in my bathroom there were clear signs of mould on the walls - because of all the other issues, I didn't even bother to tell the hotel about this. Finally - management & staff: First of all, I want to emphasise that there were some members of staff who were perfectly friendly (and almost seemed apologetic at times about the state of this hotel themselves). But some of the staff (at breakfast, for example), clearly did not give a s*** about the guests and did nothing at all to help. The manager - and I am guessing a lot of the flaws of the hotel and the staff attitude stem directly from him - was completely disinterested in any form of criticism (or anything else at all, really). He couldn't even be bothered to look up and acknowledge guests when they walked past reception and at some point, when my colleague wanted his room keys, basically just threw them at him. When I told

We arrived late at night needing two rooms for four people as our plane was so late landing it was not safe to drive the three hours to our destination. Mihail was on the desk and was the most helpful and attentive and dealing with the additional needs of the guests. We had not prebooked we just found it on google maps and chanced it as it was so late. I am glad we did, i would certainly stay again

We stayed here in April and had a really lovely experience, 3 adults and two children aged 8 and 11. The staff were really welcoming and helpful. We were given really good advice on places to visit, parking, directions etc in Rome and the surrounding area. Our rooms were clean and comfortable with plenty of space. We were also given a packed breakfast to take with us for our early flight home without asking, all really thoughtful touches. Thank you Gianfranco and all the staff, wish we were still here!