Kibo Palace Hotel

Kibo Palace Hotel Reviews

Kibo Palace Hotel

Nyerere Rd, Arusha, TanzaniaView Hotel Details
Kibo Palace Hotel
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Kibo Palace Hotel Guest Reviews

4.2/5
16 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(16)
Positive reviews(16)
Reviews with photos/video(5)
Jeannot B.
Single Room
Stayed in Aug 2023
Solo travellers
142 review
4.0/5
Very Good
Posted on Aug 2, 2023
Pleasant and quiet hotel near the city center. Friendly staff and offering a small but good breakfast buffet.
Response from Property: Dear Jeannot B,Let us thank you for choosing Kibo Palace Hotel Arusha for your stay and we are glad we were able to meet and exceed your expectations. It's a pleasure to hear that you enjoyed the variety of the breakfast buffet and the great service of our staff. We would love to welcome you back in the nearest future.With Best Regards,Kibo Palace Hotel ^JR.
Bethel
Executive Twin Room
Stayed in Mar 2023
Couples
11 review
4.7/5
Amazing
Posted on Mar 29, 2023
Everything was clean and new, with great amenities, loved the bathroom and the utilities
Response from Property: Dear Bethel,First and foremost we would like to thank you for choosing Kibo Palace Hotel Arusha for your stay, We're happy to know that you liked the room and it's facilities .Looking forward to have a chance to welcome you again in the future.Kind Regards,Kibo Palace Team ^ JR.
Karen_U
Executive Twin Room
Stayed in Jan 2024
Solo travellers
9 review
4.7/5
Amazing
Posted on Feb 13, 2024
Located in the center of Arusha The breakfast is rich and delicious. The interior decoration style is elegant The front desk and staff are very friendly You can book a hotel car to go to the airport for about US$60 Tips are accepted
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Response from Property: Dear Karen_U ,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Kibo Palace Hotel Arusha. Hope to have more opportunities in the future to welcome you back.Kind regards,Kibo Palace Hotel ^ JR
Guest User
Executive Room
Stayed in Feb 2024
Business travellers
13 review
3.0/5
Posted on Feb 17, 2024
The hotel facilities are very old, the bathroom shower room is very small, the experience is poor
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Response from Property: Dear Guest User,Thank you very much for choosing to stay at Kibo Palace Hotel Arusha, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Kibo Palace Hotel ^ JR
Anonymous User
Executive Room
Stayed in Jul 2023
Business travellers
13 review
5.0/5
Outstanding
Posted on Jul 18, 2023
The room is clean and tidy, the front desk service is very enthusiastic, the breakfast dishes are rich, and the location of the hotel is also good. It is very suitable for business trips. I will consider staying next time I come to Istanbul.
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Response from Property: Dear Guest,First and foremost we would like to thank you for choosing Kibo Palace Hotel Arusha for your stay. It is with great concern to note that your stay wasn't perfect due to the breakfast buffet. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Best Regards,Kibo Palace Hotel Arusha.
Guest User
Stayed in May 2024
Couples
0 review
5.0/5
Outstanding
Posted on May 24, 2024
We were on a tour so no real input on value. But the property is well maintained, the rooms comfortable, and the service is excellent. The food was good as well. It was a very complete breakfast buffet, and the dinner selections were good as well.
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Kibo Palace has amazing staff, wonderful rooms, excellent service, and delicious food. We always stay here on our first night in Tanzania before starting our 2 week safari, heading first to Tarangire, then to Serengeti, then to Ngorongoro. It's luxurious accommodations also make for a wonderful restful night at the end of your safari. Situated about an hour's drive from Kilimanjaro International Airport, it is the perfect starting and ending location for our safaris . We've stayed here several times and highly recommend it.
Trondt
Stayed in Mar 2024
Business travellers
5.0/5
Outstanding
Posted on Mar 26, 2024
Very kind peoples . Very Nice kitchen super service
Verified traveler
Stayed in Sep 2023
Business travellers
4.0/5
Very Good
Posted on Sep 28, 2023
Nice hotel. Great staff. Good facilities and location. Only complaint is the quality of sleep wasn’t great. The windows/doors aren’t very sound proof and the air conditioning in the room seems to loudly turn itself on throughout the night.
Donna
Stayed in Aug 2023
Other
3.0/5
Posted on Aug 14, 2023
The Kibo Palace is a nice enough hotel but i think overpriced. it was noisy the night I stayed thanks to a band playing poolside and there was virtually no water pressure in the shower. After weeks on safari, it was a disappointment not to enjoy a god shower.
Tehming
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 13, 2023
Great food. Large rooms. Close to downtown shopping. Beautiful layout.
Marcio
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 14, 2023
This place great! Great restaurant and the service was amazing. Fully recommended.
Verified traveler
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 30, 2023
Really nice hotel. Friendly staff
Lynn
Stayed in Sep 2022
Other
4.0/5
Very Good
Posted on Sep 11, 2022
Our first exposure was one of rudeness by the reception staff. No welcome or hello, just passports please. Apparently, she could not immediately find our booking and was “very put out”. She took our confirmation and after pointing out how much we paid for the room to another staff member, disappeared with no explanation to another room. Upon return with a disgusted attitude gave us a room key. Upon entering the room, we did not find any towels, glasses, or coffee for the morning. The rest of the staff has been wonderful, especially the bell hop and restaurant staff.
Alessandro
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 29, 2023
Excellent structure with services such as wifi, swimming pool, gym, restaurant. It is an excellent solution to spend a few days relaxing after a safari. Price appropriate to the excellent quality of the structure. Advised.
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