Penginapan Fujita di Ashigarashimo District

As we booked quite late, the room we booked did not have in room shower. When we checked in, the reception helped us to change to a room with shower. I appreciated they remember my request and tried their best to fulfil. Staff was nice, easy to communicate. Room and bedding were new and super clean. Other than 2 double beds, it provided an extra mattress for my son, giving us three a perfect restful stay of 2 nights. The breakfast was bakery with coffee / tea / orange juice, simple but definitely sufficient. Onsen was a bit small though and the hotel location was not clear. We entered the hotel phone number in the car’s GPS system but it brought us to another hotel. Since we got there at night, it took us sometime to locate the hotel. Opposite to the hotel was 蓬萊園，there was a beautiful garden inside which was good for morning walk.

Hakone Kowakien Ten-yu is a truly comfortable and relaxing ryokan that made our stay very enjoyable. The staff were attentive and welcoming from the moment we arrived by car, and they promptly helped unload our luggage and delivered it to the hotel. They also assisted with carrying our luggage back to the car during check-out. The room was well-equipped, clean, and very hygienic, and the high-floor view was wide and beautiful. Breakfast and dinner buffet were both satisfying, with delicious food and a good variety of choices. The onsen was also impressive, with two levels of outdoor baths that are alternated between men and women at different times, allowing guests to enjoy both. The water park-style onsen area was a bit less impressive, but overall, this ryokan deserves a very high rating. The official site highlights its open-air onsen, private baths in all rooms, and well-regarded dining, which matches the strong overall experience here

Wonderful location next to the park (and the territory itself looks peaceful and taken care of). The building needs some care though. We had a room with private onsen on the terrace and it was very convenient, but please note that the shower is also outside – it might be a bit cold not in the summertime, I suppose. Food was a bit blunt to our taste – both regular Japanese meals and vegetarian ones – but stuff made sure to provide vegetarian meals which was important for me, so if you’re looking for the ryokan with veggie food, it’s the place for you, just make sure to confirm your preference in advance via email so that they can accommodate you.

I am glad that I booked this hotel instead of my original location at Gora. Even though it is not near Gora station but it made up for convenient Hakone buses just located outside the hotel. There is free hotel shuttle bus to Gora station. Do check the schedule. Service staff are very friendly and helpful with our request. Room amenities are wonderful and clean. The breakfast spread is so good and wide varieties. I would recommend to order the dinner as Hakone has very limited dining place for dinner. And I assure you will not regret. We throughly enjoyed the sumptuous spread. Food quality is fabulous. The free public & private (got to book and pay) onsen is good with good amenities. You can wear their yukata within the hotel. We would loved to revisit in the near future again!

Great hotel, although the staff speaks no english but they will try all means to communicate with you, using their phone to translate.