Hotel Assago dengan Gim

Vengo accolto dal personale del ricevimento che svolge le operazioni di Check-in con rapidità e cortesia. Stanza pulita silenziosa con tutti i confort, frigobar scarso. Hotel perfetto per una notte ma anche più, comoda la posizione, garage interno gratuito al coperto un po piccolo, in ogni caso consigliato.

I love this hotel and have stayed many times. This time however I was feeling less than happy. The reception staff could benefit from customer service and hospitality training. They seemed to have great difficulty in checking people in with an altogether disinterested negative attitude.. My first room had no handle on the window therefore it couldn't be opened the room was stifling. The room was changed this one had a very loose handle on the window and the heating dial broken off the wall therefore this room was very cold the complete opposite. But I didn't feel I could ask to change again. We wanted to have a drink in the bar but we're told by the waiter in the bar that we couldn't because the tables were for food only. Luckily the barman said we could sit at the bar. Overall this time generally the staff made us feel unwelcome especially when we checked out. The only exception was the gentleman who came to see us in the second room who tried to be helpful.