Hotel berhampiran Capilla de San Francisco de Paula, Asturias

Whilst lovely, this is barely a hotel, and certainly not five stars. It is a conference and wedding venue that seems to try and sell its rooms to private guests during the week. While the staff are delightful and very helpful, and the venue is beautiful, the facilities and service are very limited. There is no pool or spa (despite these being pictured on all the holiday websites we looked at). Although the staff did say they'd taken the spa photos down on their own website, this was not made clear at the time of booking. During the week there is an extremely limited menu of just five basic items available to eat (lunch and dinner) - and as the hotel is a good 15min drive from the nearest town, this was a serious issue. The room (we had a junior suite) was absolutely beautiful but again, clearly a wedding venue rather than a hotel - no room service, and very few amenities - although the surrounding park and walks are lovely. We came here for a quiet and romantic holiday away without our children and to be fair, we achieved that. However, I would warn anyone who thinks that this is a ”hotel” to beware - it is not, it is a very charming conference centre and certainly every day we were there, they had a big event and we felt very much in the way. We ended up staying elsewhere for the last two nights of our stay, as there are far nicer places in the area - something the Castillo did not seem surprised by and did not ask us why we were staying elsewhere or if anything was wrong. When we finally checked out, despite having paid in advance, the (again charming) lady at reception had no idea that we'd already paid, and there was confusion over whether we had to pay again. We left with not a good taste, and sadly - although we have nothing bad to say about the staff or the location, both of which are very nice - we would not come back. However, other people seem to have had a lovely time here so perhaps it depends what you are looking for, and what your standards are. Final word though: cannot fault the staff, all of whom were courteous, charming, spoke perfect English, and were very patient and polite.

Have no hesitation in staying here whilst visiting Oviedo. Modern building with fantastic staff who are very proud of their city, they are extremely helpful in advising god places to visit, eat and drink so that you can fully appreciate this lovely city. Comfortable bedroom , good reception areas and underground car parking. Would definitely stay here again on our next visit.

Barcelo Oviedo Cervantes exceeded our expectations, even with its strong reviews. The location, the size and layout of the rooms (especially given its affordability), and particularly the staff, made this a perfect choice for us. Oviedo is a lovely town and we could walk everywhere, which was great. If we come back, we would definitely stay here again. I cannot say enough about Alberto at the front desk. Just a lovely person who went out of his way to ensure our stay was perfect, including making sure we could watch Spain play in the EuroCup semis. He was wonderful!

Firstly the reception staff were extremely friendly and helpful! And that isn't the case in all hotels! We felt very welcome. We were even offered a kettle and hot drinks making stuff - without us having to ask! We were given good advice about where to eat in town. The underground carpark is easily accessed and easy to negotiate, once we knew where we were going! Lift access directly into the hotel. Our room was clean and very spacious. Plenty of storage space and everything that should be in a hotel room was there. Breakfast was very adequate, although I didn't sample the cooked food. The waiting staff were polite and very helpful. Access to the city was easy, and although I think we would be challenged to be able to walk to the cathedral in 10 minutes (as advertised somewhere!). Allow at least 15 minutes, plus a couple of hours ”shopping time” on the way! The old parts of the city are interesting with little squares and occasional markets to be explored. What else is there to say? Very good value for money!

Excelente estadía en el hotel. A dos cuadras de la estación de autobús, también a pocas cuadras de la zona céntrica para pasear o tomar algo. La habitación súper limpia y el recepcionista muy amable y simpático.

I had a terrible experience in this so-called three stars hotel, the worst I ever had while travelling. Leaving aside the smell of the curtains, the humidity, the noise from outside, no reception at night, and other details, I want to tell you what happened to me there. I came to Europe for five weeks to visit different countries. A couple of cities with friends and others on my own, which was the case in Gijón. I had made a two-night reservation in Alda Pasaje but ended up leaving early because of what I would describe as a traumatic event. On the morning of the 20th, I was awakened by a knocking on my door. When I asked who it was, they answered me ”police”. Not understanding, I asked what happened and they told me to open the door unkindly. The door had no peephole so I couldn't see who was outside. When I opened the door, I found two men in private clothes, one of whom can only be identified with a badge. They asked me for my document and I gave them my passport. They asked me several questions about when and how I arrived in Spain, both checking the stamps on my passport. I asked them what happened but they didn't give me any explanation. Seeing that what I answered matched the seals, they left. It was a very unpleasant situation, I was alone and I didn't really know if they were the police or what was going on. No one from the hotel went up with them. When I went down to reception to ask for an explanation, the woman there downplayed it, telling me that it was normal for that to happen. I have travelled through Europe before and this is the third time I have come to Spain, and I have never experienced a similar situation, nor do I know anyone who has experienced something similar. I was so traumatized that I was not able to complete my stay. I didn’t feel safe there anymore. The hotel did not refund me anything, they did not even apologize. In fact, the lady acted offended and didn't even look at me when checking out. I believe that this hotel is not up to the standards of a three stars hotel. In this world, if you are a woman on your own 10.000 kms away from home, you can understand how scary can be that two men show up at your door without notice, without uniform and with no reason to be there, asking questions and not answering any. There are better places to stay than this one for sure, DO NOT STAY THERE!

Hicimos una reserva de media pensión para pasar el fin de semana en Gijón. Aunque el hotel está en las afueras el precio era muy bueno y por eso creíamos que el hotel no sería gran cosa. Resultó todo lo contrario. Un hotel antiguo, que no viejo, con mucha madera y amplios espacios comunes muy bien decorados. La habitación, más que correcta, y decoración también estilo antiguo. Baño amplio con bañera. La cena fenomenal, un menú con varios platos a escoger y bebida incluida. El desayuno correcto para un hotel de 4 .estrellas. Nos llevamos una sorpresa positiva del hotel. Recomendable.

I was only planning on staying one night, I ended up staying for three! My room was so comfortable and peaceful, and it had the most gorgeous view of the water and the castle. It is located near stunning beaches, lovely nature, and the incredible beauty of Northern Spain. I loved my stay here and I look forward to returning one day soon!

Hotel céntrico y cómodo, cercano al puente romano, en la plaza del pueblo, junto al Ayuntamiento. En la trasera hay un parking grande pero es de pago hasta el sábado al mediodía, aunque hay zonas cercanas para aparcar gratuitamente. El personal de recepción es agradable. La habitación muy amplia y decorada con gusto, parece renovada, un baño grande con ducha y bañera gigante. Las almohadas son cómodas y la cama grande pero en el centro había cómo una diferencia de altura, es posible que lo formaran 2 colchones de diferente grosor o 2 somieres con el ajuste de las patas diferentes. También dispone de un sofá que se convierte en cama. Las persianas tienen tecla de subida y bajada automática. Tv grande con muchos canales. En el baño, en la zona de espejos hay poca iluminación y es escasa para maquill**** o ver con nitidez la cara.... El desayuno variado con fruta, yogures, cafés e infusiones, zumo y bollería industrial pero sabroso y embutido. No hay huevos, ni bacon ni similar, pero está bien y es suficiente para salir desayunado del hotel. Si vuelvo por la zona repetiré. El hotel dispone de bar y restaurante, que tiene buena pinta, con terraza, y se ve frecuentado por los lugareños.