Hotel berhampiran Peña Cuaña (Vértice Geodésico), Asturias

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

Buen hotel el con muy buena atención, limpio, con aparcamiento y tranquilo a pesar de estar cerca de la autovía. En mi caso, fui en grupo y solicitamos una habitación más para re ubicarnos porque al final venía un viajero más, más tarde que el grupo, y no hubo problemas, es más nos querían mandar a la camarera de planta por si las camas estaban deshechas, ya que nos habíamos tumbado después del viaje. Un detalle esas pequeñas cosas. Habitaciones renovadas y buen buffet desayuno.

Lo primero es que el hotel está en un magnífico sitio, soy minusvalido y voy en silla de ruedas el hotel está totalmente adaptado para nosotros, la habitación es muy amplia y permitirme decir que muy bonita, el servicio de limpieza estupendo, los recepcionistas excelentes muy amables y resolutivos, la comida muy buena. En mi primera experiencia en este hotel ha sido maravillosa y seguro que volveré a él. Recomendable 100%

Surpass expectations of detail front desk customer satisfaction service. Our experience was A/C not cooling room. The front desk asked the maintenance specialist to check the room temperature, we asked for a fan they gave us a standing fan. The dinning room staff surpassed expectations, for a large group as we were 25 it was a buffet style, fresh foods, labeled. I recommend this hotel 100%

Es un hotel con dos estrellas sin pretensiones de deslumbrar; cumple su misión si vas a Oviedo con la intención de pasar unos días de turismo. A 12 minutos andando de la catedral y del casco antiguo de la capital, lo cual es una ventaja por no estar metido en el medio del mogollón turistico. Limpieza, desayuno buffet sin extravagancias pero con un notable muy alto. No hay aglomeración por ser un hotel pequeño. Por encontrar un pero, como otros hoteles, a partir de las 19:00 h carece de personal en recepción, lo cual puede ser una pega sería bajo algunas circunstancias. Cuando vuelva a Oviedo, contaré con ellos.