Hotel berhampiran Candlefish, Atlanta

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

I didn’t stay here. My dates changed last minute and the property didn’t help at all to accept the date change. So pls don’t go for the basic review given. All I can say is the property didn’t co-op with me. I didn’t ask for refund I just asked for a date change and they didn’t accept. Will. Not book this property in future

큰 사이즈의 방에 준수한 서비스를 갖추고 있습니다. 조식은 단순하지만 아주 맛있습니다. 방에 물이 없는데 로비에 있는 물을 마시면 됩니다.

호텔 직원이 너무 친절하여 만나는 사람마다 다들 인사하며 안부를 묻습니다. 다만 아침 식사 메뉴가 한정되어 있어 오랫동안 머무르는 손님은 조식이 지겨울 수가 있네요. 맛은 좋아요

Nice new hotel. Very clean breakfast was ok.Great location lots of food and shopping centers.

Bilik pertama kami mempunyai bilik mandi yang kotor, jadi saya memberitahu dan mereka menaik taraf bilik kami. Apabila kami pergi keesokan harinya, seorang pembantu rumah berkata mereka menjumpai paip di dalam bilik dan mengenakan kad saya tambahan $300! Saya tidak melakukan apa-apa jenis paip di dalam bilik atau dengan saya tempoh untuk perkara itu jadi saya katakan perkhidmatan yang teruk!

퀀베드룸 쪽방?반쪽짜리...골방 에어컨소리가 비행기안에서 자는듯..호텔이름과 사진만보고 쌨다가 이돈내고 이좁은방 왜왔나 싶다 당장 룸바꾸고싶지만 너무늦은시간에 와서 피곤하고귀찮아서 자보련다

Новый отель, чистые большие номера, огромные кровати, прекрасный завтрак