Hotel berhampiran Murmur, Atlanta

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

The from desk people were great! However, I left the do not disturb hanger on my door before I went out and when I came back it was inside my room. I didn’t want housekeeping to come. As a solo woman traveler, had I been in the room that would’ve been an uncomfortable and potentially unsafe situation. The photos were taken prior to checking out (I always try to clear the trash and consolidate the dirty towels to make clean up easier).

The Fairfield Hotel was a perfect place for me and my Family to stay while in Atlanta visiting family and friends. We will definitely stay here in the future......We'll done

In general good location, nevertheless, $25 dollars daily for parking, the breakfast, regular, the first day no orange juice and I thought probably next day will be available, but no, the juice machine shows (3) out of (4) ”out”, I asked, for cheese, not available either, because they have a lot of clients and the budget for breakfast was gone!!! I do'nt think to stay at that hotel never again.

套房，門一關，卧室很安靜。早餐也不錯，有蔬菜色拉，雖然簡單，但夠了。停車場是酒店的，很安全。據説別的酒店是公共停車場，有車輛被盜現象。

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Good hotel

Bilik pertama kami mempunyai bilik mandi yang kotor, jadi saya memberitahu dan mereka menaik taraf bilik kami. Apabila kami pergi keesokan harinya, seorang pembantu rumah berkata mereka menjumpai paip di dalam bilik dan mengenakan kad saya tambahan $300! Saya tidak melakukan apa-apa jenis paip di dalam bilik atau dengan saya tempoh untuk perkara itu jadi saya katakan perkhidmatan yang teruk!