Hotel berhampiran Peachtree Rd NE, Atlanta

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

I didn’t stay here. My dates changed last minute and the property didn’t help at all to accept the date change. So pls don’t go for the basic review given. All I can say is the property didn’t co-op with me. I didn’t ask for refund I just asked for a date change and they didn’t accept. Will. Not book this property in future

I have stayed at many IHG hotels, including Holiday Inn. I have stayed at new, old, and renovated properties and have had positive experiences. I stay at Northlake hotels when I am visiting family. I choose this hotel because I am familiar with the brand, and it offered the lowest rate by about $20. I felt like I found a great deal. From the outside, the hotel is a standard, pleasant hotel, although the palm trees out front were kind of suspicious for Atlanta. Lobby looks okay. But after check-in, things got worse. One was not allowed to use the rear entrance to the building; thus, one must walk to the side or front entrance. Elevator looks poorly maintained; hallways were dark with harsh fluorescent lighting and had that really strong ”old building” smell. There was also the smell of pot (and I don't have a problem with it, but I do when I'm in a hotel). As for the room, it had that old smell, the hutch for hanging clothes look well-worn and scratched up. The couch was well-worn. The remote didn't have the battery cover. There was hair in the sink. In the morning, the water didn't drain out of the bathtub while showering. That was the last straw for me. I checked out two days early. I understand those are a lot of negatives but let me stress some things. First, the bed was new and very comfortable. Second, the staff, from the receptionist to the maintenance crew, were *very nice* and *accommodating*. Any request I made was met, and everyone was genuinely proud and happy to be working there. I just wish the hotel physically was as pleasant as the staff. And even though the hotel has been renovated, more needs to be done. As for now, this hotel should not be flagged a Holiday Inn.

I booked this hotel for a weekend getaway and I enjoyed my stay. The room was clean, bathroom was a bit dated there were some loose fixtures but still nice. Keys didn’t work for the gate but front desk clerks were very helpful. I may book again!

Hotel di pusat bandar mempunyai titik terang: anda akan sentiasa bertemu gelandangan apabila anda membelok. Ini adalah ciri mana-mana pusat bandar Maharaja Amerika. Jadi beri perhatian khusus untuk berjalan, terutamanya pada waktu malam! Bilik hotel agak bersih, pemandangannya bagus, anda boleh melihat keseluruhan Downtown. Tempat letak kenderaan valet hotel ialah $49 setiap malam, dan tempat letak kereta atas perbelanjaan anda sendiri ialah $25 setiap malam selama 2 minit dan berjalan kaki!

Новый отель, чистые большие номера, огромные кровати, прекрасный завтрак

Very good hospitality. I have never booked a shared space and it wasnt scary or weird at all.

큰 사이즈의 방에 준수한 서비스를 갖추고 있습니다. 조식은 단순하지만 아주 맛있습니다. 방에 물이 없는데 로비에 있는 물을 마시면 됩니다.

This is a beautiful facility to drive up to. The lobby has wonderful decor and it feels very fancy. There is not much of a view from the rooms but my king room was a nice size and clean. The layout of the room was nice as well and the barn door on the closet was a nice touch. The gym and pool areas were really nice. Parking is free and easy. It is very close to lots of restaurants and stores for shopping. I would definitely book again.