Hotel berhampiran Civil rights Garden, Atlantic City

Room was nice and clean looked like the picture the hotel is very big with lots of floors. There was also a stain on the bedding the goes over top of the sheets and we had just gotten there as well as little pieces of hair over the pillows. I liked how it was connected to the ****** next door. Some of the restaurants were not opened. The rooftop bar was nice could have had more things to choose from on the menu. The only thing that bothered me was the WAIT time it took just to get on an elevator it was soooo packed with people going up or down and everyone wanted to cram on to one elevator with 5 of them being in use. Not to mention the staff elevator was out of use so they had to use these elevator’s too. Other than that my experience was good.

I gave a 2 star only because of the front desk staff. From check in, they weren’t very friendly after we declined to upgrade our room. Our toilet paper holder fell off the wall so we told them as we were leaving for dinner and that they were more than welcome to enter the room while we were out. 3 hours later when we got back, they still hadn’t come. Not a big deal, it’s just a toilet paper holder. Then the people in the room next to us were screaming and having a party when we were trying to go to bed. I was over it by then so went back to the front office because no one came earlier and now I have a party going on. I asked if we could just move rooms, I was over it. They said only if I wanted to upgrade to a different room or downgrade to the other tower. I find it hard to believe that in this big hotel that there was no other room that we could move to without having to pay another $40 to upgrade. It’s a Tuesday night in April, really? It’s a ghost town right now. We’re staying in the Ocean Tower in a King Room. I paid to be in the nicer room in the nicer tower already. So no, we didn’t move rooms, they sent security to tell the people next door to be quiet and they did. Finally someone came up to fix the toilet paper holder but I was in the shower so it’s still sitting on the ground. The lights over our bed came on twice randomly in the middle of the night so that was annoying. Overall, I wouldn’t stay here again based on our experience from that perspective. However, I would be back to visit based on the experiences with every other staff that we crossed. The security officers were all very friendly and always smiling back. Jane, who was the cocktail server in our playing section was so sweet! She was attentive and just overall very nice. The bartender at Hells Kitchen was incredible! She was running all over and never missed a beat! I believe her name was Rosina. She is definitely an asset to your company! We made a point to tell the manager on our way out how awesome she was. Again, he was super polite as well. The gentleman that helped us at the Players Club, again, super friendly. I never write bad reviews because it’s very easy to be negative and write something not so nice. Our experience with the front desk staff, including the manager, would make me not stay here again but otherwise, they have incredible staff and every other aspect of our trip was great.

It was a nice stay. Overall good experience and would recommend it. Its an old hotel but you won’t have any problems. Hotel is located near the shopping outlets and restaurants.

My mother and I stayed for one night…Saturday to Sunday…and I was surprised how smoky the check-in area was! There was a 30-minute wait for the room as it was being cleaned. We had a wheelchair accessible room which was comfortable, easy to navigate and the walk-in shower was perfect. I looked for something to warm up a snack BUT this must be some new regulation(?) as there were no coffeemakers or microwaves available (I called to request) so it required a walk down and into the smoky ****** to get any food/drinks/snacks.

Stayed over to see a show. They were sold out but we got the room through trip.com. Corner room was spacious, clean and had a great shower. Bathroom hair dryer wasn't working but they left an extra one. Got in later than we wanted due to traffic, went to the show, met with friends and ate late at night. Great selection available for late nite food. Burger was excellent (I'm picky about burgers). My only complaint - I thought the venue was too cold. Love that Hard Rock offer both smoking and non smoking rooms. I hate getting a room that has been smoked in.

Muy bonito el lugar , muy amable el personal.muy atentos , un lugar hermoso tranquilo para disfrutar en familia.queda cerca de lugares turísticos ,tiendas , restaurantes, playa, el lugar cuenta con una sala de juegos,es muy divertido lo disfruté muchísimo al igual que mi familia lo volvería repetir

Generally good hotel of that size and number of guests. Friendly staff, room was very clean. Great location. It was very crowded the date we checked in. It was a bit of unexpected that it would take that long to check-in. They would also charge more than expected because we did the check-in before 4pm.

The actual resort fee charged was more than what was quoted on trip.com they also do not take reward cards if booked through 3rd party which is ridiculous.

My wife and I researched most of the hotels in the area finally deciding on the Borgato. The visit started off by trying to valet my car at the Water Club; was told that because my car was a Tesla I should go to the other side. Cool, no problem. Check in was simple, used the app. Stopped at the desk anyway, asked about getting a suite for the weekend. The person called her supervisor who directed her to tell us that our visit was too long. My guess is that charging me $50 more for three nights wasn’t enough money when compared to what they could charge someone for one night. Whatever, I should’ve booked a suite in the first place. They were able to “upgrade” the room - but the hotel didn’t seem too busy so it I’m sure it wasn’t too big of an issue. The food selection was okay, the first night we ate at the food court which was hidden. Average cheesesteak, nothing to write home about. The next morning we are at Bread and Butter. We stood at the line entrance and weren’t greeted, so we moved to the other end where three associates were conversing. Two of which retreated to the back and the third moved to were originally stood.I ordered French Toast, it was okay. Clearly microwaved, which I wouldn’t have expected. My wife ordered egg sandwich that was also frozen and served on a burnt bagel. The tables were crowded and limited. The dealers had no personality, rarely interacted with the guests. A moved an empty bottle to the side of one of the tables - a pit boss asked if why I couldn’t put it in the garbage. That night we ate a Oldholme Stead Steakhouse. The only special was an A5 Waygu Steak, I was told it was the best steak they had. The steak had no sear and not cooked to my liking; I ate it because I had a hard time sending back a $200 steak. Again, we were met with service that was inattentive.We returned to the tables but due to the lack of additional staff to accommodate, the few extra tables were slammed. I waited on the sidelines for about 45 minutes to eventual open.The next morning we ate at the Metropolitan. Walked in and was met with a, “Two!?”. We sat and ordered after about 10 minutes. The food eventually arrived 35-40 minutes later, the quality was about the same as the morning before. However, this time part of my order was missing. When I asked where it was, I was met with “you still want it?”. Granted it was just sausage, but I ordered it. Instead of offering an apology at any point, I was given two cold *****s of bacon.

I recently stayed at Harrah’s ****** and Hotel in Atlantic City and had a generally positive experience, though there were a few notable drawbacks. The room was clean, and the hotel’s location was convenient for accessing nearby attractions, which was a big plus. Additionally, their poker room was a highlight, offering a good selection of games that were enjoyable and well-organized. I even won some money playing poker, which made the experience even better. However, there were a couple of issues that impacted my stay. The most concerning was a hole in the desk that extended into the wall. This odd defect also led to poor sound insulation, making it easy to hear my neighbors talking day and night, which was quite annoying. Despite these problems, I would consider staying at Harrah’s again, especially if they fix the hole in the wall. Overall, it’s a decent choice, particularly for those interested in their poker offerings.