Hotel berhampiran Auckland Strand Station, Auckland

Location is convenient for day tours pickup & airport transfers. Set back is toilet flooring too slippery if wet.

We were pretty pleased with our choice of this hotel. We were going to Hamilton and it was really easy to just walk across the park. The hotel itself was fine. We had a one bedroom apartment and it was roomy enough. The bed was comfy. The shower was OK - I like shower heads that are adjustable and this wasn't. The facilities were all fine. The staff were great and I have to mention Ola Siale who went above and beyond to get my IPad back to me. I left it in the bedroom by mistake - I phoned as soon as I realised and I could see that it was there. She organised to have it posted back to me and it arrived safely - really appreciated that extra effort - thanks Ola!

The apartments are in the former main railway station, an important part of Auckland’s architectural heritage. The communal areas are retained as they were in the 1920s with all the original features. Our room was large, simply decorated, clean and with basic self catering facilities. The king size bed was very comfortable. Ideally placed for the Waterfront and ferries and a Countdown supermarket is nearby. Do not expect four star luxury, but we were very happy staying there.

You get what you pay for and this hotel was the best deal in town when I visited, short of staying in a hostel. Great location close to the train and the Arena. The hot water in the shower was powerful and plentiful, and so was the wifi, the two top things I look for in a room. However there are no frills. There is no shelf in the shower, meaning you have to lay your soap, shampoo, razor and anything else you take in there on the floor. There is no plug for the bathroom sink. There is one small metal writing desk and that is the only surface to lay things on, no drawers or dressers or bedside tables. The walls are thin and a couple of nights my noisy neighbors woke me up. Bring earplugs. I found the staff efficient and mildly friendly if you put in the effort to make them feel good. Having said that, I'd absolutely stay again. The price, the shower, the location and the wifi make this an excellent low cost option for staying in the city

PLEASE READ - WORST ACCOMMODATION EVER! I WISH I could give this place no stars. Their customer service is appauling! I am shocked with how we were treated and would rather stay anywhere else. My partner and I had booked to stay here for two nights. On the last day we checked out at 10am and asked if we could leave our bags behind the counter to come and collect later. The issue is, you cannot enter the building unless you have a key card, and as we were checked out we didn’t have one. But as this is standard there is always someone there to let you in. We returned when we were ready to leave and no one was there. We rung and rung the doorbell for 30 minutes… We tried to call their phone but… wait for it… they have NO working number. We proceeded to wait longer another half an hour and MISSED OUR FLIGHT. All our luggage, belongings and keys were in there. Once someone came down they said they were upstairs. We had to pay $200 to rebook our missed flights for the next day and asked if we could have a free night. The lady offered to pay but we said no. She gave us the key card and let us have a free night. We were approached later by another man who asked us to pay. we explained what happened and said we either stay here for free or will find somewhere else. We were HAPPY to go anywhere else if they didn’t want a free night. We were not staying there or forcing ourselves there. The man said he will see what he can do. The next day we checked out. The first girl (who’s fault it was to begin with) was there and said nothing. They later proceeded to CHARGE MY CARD!! we approached the manager and turns out the girl LIED!! and said we were just going to pay and that it wasn’t her fault. And the manager basically said we have to pay. she said she can check the security footage to see if our story is right, that we waited, and waited, and rung (We were on the phone with 105 as we were so desperate) and then confirm also the man talking to us. we gave her ALL the times. Yet we have heard nothing. it has been ages since our stay, no contact, no refund. AWFUL Not to mention unfriendly staff, awful quality rooms, awful place in general. Please spend your money somewhere else x

From check in to check out everyone I dealt with was so polite and helpful! The Duty Manager Lucas was so accommodating when I requested to extend my stay due to family circumstances. The buffet breakfast was a delicious spread of all things breakfast! Room service was fast and the food arrived hot! The location is perfect to all Auckland City amenities. And the Rose Gardens across the road are a perfect morning stroll.

The receptionist was very helpful and friendly. Our room was spacious and clean. The hotel was perfectly allocated for our needs on this visit. With all the construction going on around the hotel, we were a bit overwhelmed but the hotel staff directed us perfectly to the security parking as well as to our destination the next morning. Breakfast was very good and the staff was once again very friendly and helpful.

We enjoyed our time at this hotel. The rooms were clean, modern and quiet. The bed and pillows were very comfy and we felt well rested in the morning. We appreciated that the room we booked had a smart TV that we could connect to easily and watch the Lord of the Rings. We also appreciated that there was a microwave, small fridge and some kitchen items including a cutting board. The shower was huge with great pressure and the bath products contained coconut oil and smelled great. Only complaint we would have for the room is that the pipes were noisy when the faucet valve was opened a little bit and the glass shower door scrapped against the glass enclosure of the shower. There isn't much near the hotel but walking 10 minutes in any direction we could find something to do or eat. At check-in they gave us a list of recommended restaurants nearby but we found out the hard way that some kitchens close early in Auckland. We lucked out and got some World Cup Tickets on our last day in Auckland and were pleasantly surprised that the nearby Britomart Station offered free transport to Eden Park for ticket holders and this is normal for big events in Auckland. We were about a five minute walk from the station and that turned out to be really great. Getting to the airport/to this hotel from the airport is a little time consuming so we elected to use Uber.

Great location - within walking distance of downtown area and close to the university, but on a quiet road facing a park/garden. Has well-equipped kitchenette with washer/dryer but the room was not cleaned every day (I stayed for 4 nights).

Highly recommend staying here if you're looking for accommodation in the CBD. Handy to everything and we didn't here any traffic, street noise during the night. The receptionist was super helpful and friendly, we were babysitting our grandson and she arranged to get us into our room early as he was getting grumpy . The rooms are well equipped and couldn't fault the cleanliness.