Hotel berhampiran Ellerslie Train Station, Auckland

Location is convenient for day tours pickup & airport transfers. Set back is toilet flooring too slippery if wet.

酒店離機場17公里，不被繞路的話打車30多紐幣，機場門口的出租車比較坑人，最好是打當地的網約車。酒店位於一處商務區內，很安靜，一早能看到上班的人，到下午就衹有就近的2家晚餐廳開門，餐廳菜品不錯，順便就在這裏請客户吃飯啦。酒店房間內設施齊全，超喜歡帶烘乾的毛巾架，洗衣服完全沒有壓力。酒店沒有早餐，出門右拐走幾分鐘就有三家早餐店，圖片裏貢獻的一家，咖啡味道很贊。友情提醒，酒店晚8點關門，需刷房卡才能進，如果到達時間比較晚，要提前打電話聯繫酒店辦理入住的人員；規定的退房時間是10點，商量一下可以延至11點。另外，有原計劃一起出行的同事，因不知道加拿大護照到新西蘭也要辦簽證，沒能成行；好在訂房時買了房費保險，希望報案後理賠順利。

I stayed here for two nights in March 2023. The hotel was located close to the venue of my meetings and more or less half way between the central city and airport. It took about 10 minutes up the motorway to the central city and about 20 minutes to the airport (early morning traffic). Across the road there is a petrol station and shop (for snacks etc). There is a Countdown supermarket and McDonalds on the other side of the motorway, just a few hundred metres from the hotel, but you would need to go by car to get across the motorway. The hotel is clean and modern and in line with the usual expectations for an Ibis hotel. The room was fairly large by Ibis standards. There is a bar and restaurant downstairs. My only complaint is that, on the second night, I returned to the hotel at about 9:30pm and the carpark was full. I circled for about ten minutes waiting for a space to become available, but that did not eventuate. I asked the reception where I could park and they indicated the public parking area nearby - about a 1-minute walk away from the hotel. That cost $7.50 for 24 hours. Be aware of this if returning to the hotel at night. I then went to the bar to redeem my drinks voucher but, at 9:52pm, the bar was closing and they wouldn't serve me. I could not get my drink or even think of asking if there were any food options. I don't think that closing the bar that early is good for customer service.

My partner and I had three nights at the Devereux while in Auckland to attend a wedding. The Devereux is well located for activities in Remuera. It's nice and handy to the Remuera shopping village. It was an easy 20 minute walk to Newmarket and access to train and more shopping. The hotel is incredibly tired and in need of maintenance. There's little if any sound insulation from other rooms and as we were downstairs could hear the conversations and activities in the room above us. I had paid additional monies to be in a room with a seating area (couch or similar). The two chairs in our room (the Tuscany Room) were stained and some attempts had been made to treat these stains (see photos). One chair was wet and the other left a powder on our clothing if you sat on it. The tea and coffee cups were stained also. It seems that little if any investment is being made in the property to keep it up to scratch. It's worn, tired, and dirty. The passive-aggressive notes in the room range from annoying to ridiculous.

With a stay at Greenlane Motel in Auckland (Ellerslie), you'll be within a 5-minute drive of Mercy Ascot Hospital and Mt. Smart Stadium. This motel is 1.9 mi (3 km) from ASB Showgrounds and 1.9 mi (3.1 km) from Greenlane Clinical Centre.Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.Enjoy a meal at the restaurant or snacks in the motel's coffee shop/cafe.Featured amenities include express check-in, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 8 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.

Loved our stay. It was like hotels used to be. Lots of complimentary items. You could literally just walk in with your clothes. Awesome having a bar and restaurant on site. Parking was excellent. Airport shuttles come to the hotel and it has a heated pool. Highly recommend.

Staff were rude upon check-in after we had to wait 5 minutes for the person to even appear at the desk, we checked in at about 9pm so there were no other guests waiting, The TV picture was discouloured everything was purple, The room jug leaks, the Toilet has not been bolted to the floor and glued in this silicone so when you sit the pan moves, the soap caddy in the shower is only hanging on the wall by a thin strip of no more nails, the carpets have not been vacuumed properly and there is a note at the kitchenette counter to clean up your own mess before you check out.

Second stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.

We were a group of 9 people (2 adults and 7 youth) and we had booked a 6 bedroom and a 4 bedroom apartment. Upon arriving at the Best Western we were advised that we had been given a free room upgrade from a 4 bedroom to a 7 bedroom suite. It was fantastic with enough room for everyone to join in together in one of the apartments for meals etc. In both apartments we had a main bedroom downstairs with kitchen, bathroom etc and then upstairs were the additional beds with own bathroom. Kitchens were big enough for us to cook and make lunches for our day trips. Everything was clean and tidy. The only unfortunate thing was that the 6 bedroom apartment had a lingering smell of fish emanating from the fridge but it was clean and we managed to ignore it.

PLEASE READ - WORST ACCOMMODATION EVER! I WISH I could give this place no stars. Their customer service is appauling! I am shocked with how we were treated and would rather stay anywhere else. My partner and I had booked to stay here for two nights. On the last day we checked out at 10am and asked if we could leave our bags behind the counter to come and collect later. The issue is, you cannot enter the building unless you have a key card, and as we were checked out we didn’t have one. But as this is standard there is always someone there to let you in. We returned when we were ready to leave and no one was there. We rung and rung the doorbell for 30 minutes… We tried to call their phone but… wait for it… they have NO working number. We proceeded to wait longer another half an hour and MISSED OUR FLIGHT. All our luggage, belongings and keys were in there. Once someone came down they said they were upstairs. We had to pay $200 to rebook our missed flights for the next day and asked if we could have a free night. The lady offered to pay but we said no. She gave us the key card and let us have a free night. We were approached later by another man who asked us to pay. we explained what happened and said we either stay here for free or will find somewhere else. We were HAPPY to go anywhere else if they didn’t want a free night. We were not staying there or forcing ourselves there. The man said he will see what he can do. The next day we checked out. The first girl (who’s fault it was to begin with) was there and said nothing. They later proceeded to CHARGE MY CARD!! we approached the manager and turns out the girl LIED!! and said we were just going to pay and that it wasn’t her fault. And the manager basically said we have to pay. she said she can check the security footage to see if our story is right, that we waited, and waited, and rung (We were on the phone with 105 as we were so desperate) and then confirm also the man talking to us. we gave her ALL the times. Yet we have heard nothing. it has been ages since our stay, no contact, no refund. AWFUL Not to mention unfriendly staff, awful quality rooms, awful place in general. Please spend your money somewhere else x