Hotel berhampiran Grafton Railway Station, Auckland

Location is convenient for day tours pickup & airport transfers. Set back is toilet flooring too slippery if wet.

Pro: Good Location, Cozy Room/ bed (2 pillows/ bed & pax), Good Amenities (Shampoo, Body Shampoo & Lotion in big bottle), Friendly and helpful Staffs, fast check out, good & delicious breakfast, Good water pressure for shower, Good wifi connection. Con: Limited Park spaces with charges (NZD35), Small Room, Poor sound proof in room (can hear neighbours' talking), Room a bit old.

YHA Auckland International is located within walking distance from everywhere in Auckland downtown, including the airport bus if you need to get an early flight. The kitchen has everything you need, the beds and bedding are spotless and comfortable, and conducive to a good night sleep. Wi-Fi is available. I didn’t try it though.

還可以的，環境不錯

You get what you pay for and this hotel was the best deal in town when I visited, short of staying in a hostel. Great location close to the train and the Arena. The hot water in the shower was powerful and plentiful, and so was the wifi, the two top things I look for in a room. However there are no frills. There is no shelf in the shower, meaning you have to lay your soap, shampoo, razor and anything else you take in there on the floor. There is no plug for the bathroom sink. There is one small metal writing desk and that is the only surface to lay things on, no drawers or dressers or bedside tables. The walls are thin and a couple of nights my noisy neighbors woke me up. Bring earplugs. I found the staff efficient and mildly friendly if you put in the effort to make them feel good. Having said that, I'd absolutely stay again. The price, the shower, the location and the wifi make this an excellent low cost option for staying in the city

One of the worst rooms we've ever stayed in and definitely not worth what we paid for. I had booked a non-smoking room but the room stank of cigarette smoke as soon as we opened the door. There were no windows to air out the room or any sort of ventilation. The condition of the room was also pretty dire, definitely needs an upgrade - furniture/furnishings are old/damaged/in tatters. Not all faucets worked. We weren't aware that are no lifts and had some heavy suitcases to carry up. Luckily we were given a room on the first floor. The site also indicates that there is parking so we assumed it was on-site but turns out we had to find street parking and ended up paying NZD30 at Wilsons parking. The only positive aspects were that we were able to check in late at 1am as our flight was delayed going in to Auckland and the convenience location-wise.

When i book through trip.com the confirmation email said the check out time is 12:00pm but in fact the check out time is 10:00am. The staff knock on my door at 10:10am and ask me to check out, otherwise will charge me for the late check out. It was so embarrassing. Location was good 5 mins to westfield shopping centre

PLEASE READ - WORST ACCOMMODATION EVER! I WISH I could give this place no stars. Their customer service is appauling! I am shocked with how we were treated and would rather stay anywhere else. My partner and I had booked to stay here for two nights. On the last day we checked out at 10am and asked if we could leave our bags behind the counter to come and collect later. The issue is, you cannot enter the building unless you have a key card, and as we were checked out we didn’t have one. But as this is standard there is always someone there to let you in. We returned when we were ready to leave and no one was there. We rung and rung the doorbell for 30 minutes… We tried to call their phone but… wait for it… they have NO working number. We proceeded to wait longer another half an hour and MISSED OUR FLIGHT. All our luggage, belongings and keys were in there. Once someone came down they said they were upstairs. We had to pay $200 to rebook our missed flights for the next day and asked if we could have a free night. The lady offered to pay but we said no. She gave us the key card and let us have a free night. We were approached later by another man who asked us to pay. we explained what happened and said we either stay here for free or will find somewhere else. We were HAPPY to go anywhere else if they didn’t want a free night. We were not staying there or forcing ourselves there. The man said he will see what he can do. The next day we checked out. The first girl (who’s fault it was to begin with) was there and said nothing. They later proceeded to CHARGE MY CARD!! we approached the manager and turns out the girl LIED!! and said we were just going to pay and that it wasn’t her fault. And the manager basically said we have to pay. she said she can check the security footage to see if our story is right, that we waited, and waited, and rung (We were on the phone with 105 as we were so desperate) and then confirm also the man talking to us. we gave her ALL the times. Yet we have heard nothing. it has been ages since our stay, no contact, no refund. AWFUL Not to mention unfriendly staff, awful quality rooms, awful place in general. Please spend your money somewhere else x

New concept hotel. Art meets industrial with green credentials. Central garden restaurant and bar is lovely with food and service is excellent. Rooms are small but carefully designed. A few teething troubles as had just opened when we stayed but these will be sorted by a clearly committed team. Gym, spa and small lounges and meeting rooms give a great vibe. Would definitely stay again.

The receptionist was very helpful and friendly. Our room was spacious and clean. The hotel was perfectly allocated for our needs on this visit. With all the construction going on around the hotel, we were a bit overwhelmed but the hotel staff directed us perfectly to the security parking as well as to our destination the next morning. Breakfast was very good and the staff was once again very friendly and helpful.