Hotel berhampiran Walpole Reserve, Auckland

Awesome base to stay at in South Auckland. Clean rooms, fresh towels available daily-you just need to let the office know between 10am-4pm. Close to heaps of good shopping spots. Absolute value for money, highly recommend!

I reserved two rooms on points and arrived from AKL at 630am with my family of 4. I knew we were very early and had expected we wouldn’t be able to check in. We were greeted by Front desk manager Anna (sp?). She initially told us we could store our luggage and use the gym to change our clothes. After a few minutes m, she came back and said she was able to get two rooms for us to check into immediately. It was greatly appreciated. After that, check in was quick. My Diamond status was recognized and was offered free continental breakfast. We were given rooms 109 and 111 which are connecting. The rooms were well appointed and very stylish. Everything was modern from climate control to all the outlets available (including wireless charging areas on nightstands). Don’t worry if you don’t have an adapter here! The mattress is very comfortable, but I didn’t like the pillows. They made my neck hurt. Bath products are Crabtree and Evelyn and the water pressure is great. We did use room service one night and it was delivered within 30 minutes. The crispy Korean chicken was quite good. Breakfast in the restaurant is also good. $20 for continental and $30 for full. Standard options available. All the staff in the morning were friendly and welcoming. The location is about 25-30 mins from AKL, and south of CBD. It’s a good spot to base out of if you are exploring area south of Auckland. There are McDonalds, Pizza Hut, Sushi, and convenience store all across the street (5-10 min walk). This is not a place to stay if you are looking to explore CBD or are looking for a lot retail and food within walking distance. But for us, it was just fine. The entire property is new and there is a great modern style to it. All the staff were courteous and welcoming. I would stay here again and recommend it to others.

All good except restaurant. No masks worn by staff, one staff member running bar, adjoining pokie room, and restaurant

After 20 hours of traveling we missed our connecting flight and had to find accommodation for the night. The Jet Park Hotel staff took our call and made things easy including arranging for the shuttle to come to the airport to collect us. Our room was lovely with huge, comfortable beds, a refreshing shower and yummy meals from room service we couldn't of ended a stressful day better. Would not hesitate to use again as nothing was a problem with the staff and the room was relaxing, clean and peaceful.

Second stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.

So clean, comfortable, lovely and full of greeneries with a garden and a little fountain. Good value and a pleasant surprise! Feels like a nice countryside stay but with good bedding, pillows and service.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

The gym is not located on premise and was fairly difficult to find without gps. The equipment was also extremely old and in bad repair. The bacon was undercooked even compared to other NZ hotels, and the sausage made me physically ill. They may have been acceptable to locals but not to US travelers. I would suggest just having two trays of bacon. One for locals and one fully cooked.

The hotel is in a very good location, which is near the sky tower where you can take the air bus to or from Auckland airport. There are a lot of shops and restaurants near by. The room is clean and with all that we need. The breakfast is very good, especially the croissant😋

除了早餐以外都給五星。早餐雖然稱是自助餐，但還是要坐下來點單，出餐速度比較慢。我當天要趕飛機，等了10分鐘沒有來餐，就衹能餓着肚子走了。如果住這家，吃早餐我想至少要留出半小時。