Hotel berhampiran Consuela, Austin

Staff has been exceedingly friendly and accommodating as much as hotel policy can allow. Rooms are clean and location is very close to the hub of downtown, regardless of being a block from the homeless shelter. Hotel is safe clean and a decent deal for the location.

We opted to stay on Rainey based on what Rainey was like in the past. However, we didn’t realize that this is the new site for redevelopment in Austin, so a lot of the charm of Rainey is being replaced by high-rises. The hotel did provide early plugs in the room to help block out construction noise, and for that I was super thankful. The hotel sent the typical welcome text earlier on check-in day. We checked in online and opted for a digital key because we’d arrive after midnight, and wanted to go straight to our room. Upon arrival, our digital key didn’t work at the garage or at our room. We went back to the lobby and waited a while without anyone coming up to help. After yelling “hello,” to try and get help, an employee came to the front desk. It wasn’t the typical welcome, as they seemed kind of put out about us being there - but hey it was 3 am so I can overlook that. After getting us regular room keys, I asked if my digital key would work now too. They shared that the digital key system was new and had not been working. The welcome text really should have mentioned that. The room smelled off when we arrived - almost like BO. Possibly it was from someone cooking onions in a nearby room, but it was just as pungent then next morning.. When we got the “how was you stay text”, we mentioned the smell. The front desk staff was helpful and offered to have housekeeping go by and freshen the room. When we arrived back at the room that evening, there was an aerosol odor-ban food smell remover spray on the table. Nothing else was done and the room smell was just as bad. Same smell on the day we departed. Our room was on the 16th floor so possibly other areas were not as bad. If you do opt to stay here, it is not terrible. Set your expectations lower as it is more like a Choice Hotels brand stay than a Hilton family stay. Also if you reserve the one bedroom king and plan to have your kids stay on the sofa bed, know it is not paid out like some other Homewood suites. The sofa bed is the same, but the only way to access the bathroom is via the bedroom. Also, the sink and vanity are not separated from the bedroom by a door and the shower is the old tub insert shower combo. So if your kids are teens and stay up later like ours do, just get two rooms. The place really needs an update all around to be up to be we usually experience at a Homewood. Hopefully it is up for one soon as the location is great. We’ll be booking at the Hilton instead when returning to Austin, though.

Stayed for one night for kids sports tournaments in town. Check in was simple and parking is free on sight. The room had a fridge and microwave so we could keep snacks handy. Location is perfect in central Austin, only about 10min to get anywhere. It’s an older hotel with updated areas, so it’s not going to be stellar but it was perfect for what we needed.

Chonda always greeted me w a smile and hello or goodbye and have a nice day. Andrea was very personable and made me feel so seen. Marcus the security at nite had such a great presence of professionalism and groundedness. I had the best week here at the i10 location by Red Rocks Church bc of these people. Thank you. God bless.

The staffs are nice and helpful. Well managed rooms as well.

Big clean room, comfy bed and the breakfast was also good. Nightshift-staff was really welcoming. But it would be good to mention in the hotel description that the airport-shuttle stops at 11pm. Anyway we can recommend and would book this hotel again. :)

This hotel has all the basics: spacious rooms, comfortable beds, very decent continental breakfast, and everything works. However, it is in desperate need of a face lift - new carpets, upholstery, etc. There is a strong smell of ”old”. We went first to a Target to buy air freshener which we used liberally in both rooms all three days we were there. If you can deal with that, this hotel provides good value.

酒店有商務車可以到機場接送，非常實用。提前30分鐘聯繫酒店前台，在機場出口專門的停車位等着就行。早晨非常實用，蘋果甜

The room was good but the lighting in the room was very dim and inadequate. There needed to be one more overhead light between the front door and the tv area. And the curtains weren't very nice - could use some updating. On the plus side, breakfast was good and the bathroom lighting was VERY good, which is unusual in hotels. Overall, I'd give the hotel a 4 out of 5.

The check-in and out was smooth. Our stay is ok, the room is quite small but bed is comfy. The breakfast option was nice but the next day, we woke up a bit late, we joined buffet breakfast at 8:30AM but most of the food were gone and was not replaced. The location is good, near N. Lamar Ave and I-35 which is accesible to Downtown Austin.