Hotel Residence Inn di Austin

Well my stay has finally ended at the Residence Inn. Has been there since March 25th. Though I am happy to be moving into a house, there were so many great people that allowed my stay to be memorable. Shout outs to Pauline, Harneet, and Promise for always being very attentive to my needs! Also want to give a shoutout to the Starbucks Team as they made sure my latte was perfect every morning. In closing, I must say that if anyone is looking for quality, friendly people, and great lodging, please check out the Residence Inn as my stay was outstanding! Thank you all!

The hotel was just what we needed when we went to Austin for the NASCAR races at COTA. I accidentally left some clothes in the closet when we checked out. I contacted the hotel and advised them of this. They said they would send them to me if I sent them a shipping label. I did and they sent them. I would like to specifically thank one employee - Jeremiah. He went above and beyond to help me out with getting my clothes back. He returned calls and called me when he said he would. Thank you, Jeremiah!!

The checkin was awesome we were upgraded- thank you! The guy at check in helped with doors, etc. He told us breakfast was til 930 am for Tuesday morning. We had a problem with the sofabed mattress being disgusting at 1130pm, when we went to setup for our son. It was handled quickly with a new /clean mattress. However the downgraded star is the gentleman at breakfast barking at me when I asked for a plate at 8:55 am. Waiting for a waffle til 9:20! He told me breakfast was closing. Hence no plates when I arrived at 845? I told him I was told 9:30 am so excuse me. But I’ll get some breakfast, if I had a plate. He then had to grill me who would give me that info? That’s soo incorrect! At least 10 people all stated this. So instead of keeping it open til 930. He continued yelling at us; it’s closed. So are great stay now isn’t a great stay due to him! So the gentleman working front desk/breakfast on July 9 barking at multiple people that we are so wrong. We just want breakfast and get on with our day! It was so uncalled for. The beds were comfy, rooms clean, well stocked! And the gentleman at checkin was great the night before very pleasant!

We loved our entire experience here. Ms. Donna. The guy with the braids...well the entire staff are awesome. We had one problem with the dishwasher and by the time i made it back upstairs the maintenance man was at the door waiting on my slow self. Thank you guys for everything ❤️

Apabila anda menginap di Residence Inn by Marriott Austin Airport in Austin, anda akan berada berhampiran dengan lapangan terbang, dalam lingkungan 10 minit memandu dari Pusat Konvensyen Austin dan Sixth Street. Hotel ini berada 12.1 km dari Universiti Texas di Austin dan 17.5 km dari Litar Americas.Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, tempat berkelah dan gril barbeku.Sarapan bufet percuma disajikan pada setiap hari dari 6:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan percuma semasa waktu terhad.Selesakan diri anda di salah sebuah daripada 120 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan dapur. Televisyen LCD dengan program satelit menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro serta telefon dengan panggilan tempatan percuma.

Marriott seems to be on the decline. This property looks nice from the photos. Only so so in person. First night the airconditioner made a high pitched whine and had to move rooms. Was put on the first floor only to find my room inundated with black crickets. Had to put a towel on the floor to cover the crack between the floor and the front door to try to keep them coming in. When I moved the towel out of the way in the morning to leave the room the towel Was full of black crickets. The other thing is that I will continue to post lowered reviews on properties that do not offer daily housekeeping post covid. The rates at hotels are the same pre covid but have saved money on operational costs by using Covid or labor shortages as a continuous reason. If that’s the case then pass the savings to the customer because we are not getting the same services provided for the same money. Lastly it’s a Marriott thing. Because I don’t agree with this housekeeping change I’ve been staying at other brands for the first time in over 15 years. Cheaper hotels like the Hampton Inn offer daily house keeping as do a number of other hotels. It’s becoming a primary reason on how i pick my hotels going forward. I stayed in the Hampton inn for 4 days immediately following this hotel stay and had housekeeping. This made 34 nights I have stayed in hilton brands this year due to housekeeping policies. If hotels don’t offer housekeeping then they’re just a glorified airbnb. Service gets my money and I’m almost done with this brand for trimming its housekeeping staff and still charging the same high prices they used to when we had housekeeping service.

Dengan penginapan di Residence Inn Austin Lake Travis/River Place di Austin (Lower Basin Lake Travis), anda akan berada dalam lingkungan 10 minit memandu dari Tasik Travis dan Tasik Austin. Hotel ini berada 20.7 km dari Universiti Texas di Austin dan 22.2 km dari Sixth Street.Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk sebuah kelab kesihatan dan kolam renang tertutup. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.Dapatkan sesuatu untuk dimakan di bar/deli snek atau menjamu selera di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan penuh percuma disertakan.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 100 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk dan ketuhar gelombang mikro. TV Pintar 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.

The Location and staff are excellent. ”Mr.CRAY” at the front desk was extremely accommodating with providing us topnotch service and taking care of all the request made during our stay. From checking us in to giving us a room with the best view. The location is prefect and right across the domain area where you could just walk to. The room was clean and well equipped . The housekeeping did a great job at cleaning on request. The only miss was the height of the bed. For a short person it's big...! Overall We were happy and defiantly will back again.

Fabulous! Customer service was beyond expectation. Infinity pool with an amazing fenced park area. I had my son who was recovering from surgery and two labs. Staff was extremely kind, professional. Rooms were beautifully appointed. We chose a kitchen suite and it did not disappoint. STAY HERE. You will relax and renew your spirit and soul. Everyone was top notch. Incredibly clean. STAY HERE