Hotel berhampiran T-Mobile, Austin

Review of Home2 Suites by Hilton Cedar Park (July 11-14, 2024) We recently stayed at Home2 Suites by Hilton Cedar Park from July 11-14, booking two rooms through *******: a Studio Suite King and a Studio Queen with 2 beds. Unfortunately, upon arrival at 3 pm, those rooms were not available. Instead, we were moved to a 1 Queen with a sofa and a 1 Queen Bed Studio. One of the queen rooms was not properly cleaned and felt outdated, with dirty sheets and a less-than-ideal bathroom. The other room, however, was clean. We were promised to be moved to our reserved rooms by noon on Friday, but they were not ready until after 2 pm. After finally moving, both rooms were clean and refreshing. A word of caution: if you book through *******, Home2 Suites seems to prioritize direct bookings from their members, so the room you paid for might not be available upon arrival. Despite these issues, Sienna at the front desk and Greg did everything to make our stay comfortable, providing great customer service. However, the phone lines were down, and the internet service was horrible.

Very good hotel. All staff I talked to were friendly and helpful. Room was clean.

I Spent 3 nights in hotel during to no power in Houston. The interior of the hotel is updated, clean, smells good, and comfortable. The staff was pleasant and helpful. I definitely recommend and will reserve again in the event of a hurricane.

I wouldn't recommend this hotel. Toilet wouldn't flush in 1st room. Room moved to discovered dirty sheets. Tired, figured just change the sheets. Changing rooms would've been better. 3 trips downstairs to get the correct size sheets. Night manager finally found a king sz fitted mattress cover. But no fitted sheet & one flat sheet. Remote extra dirty when wiped down. As if it had not been wiped off in quite some time. Called head office and complained. They were nice, only reason I'm giving them a 2 rating! While they thoroughly cleaned the room the next day and gave me a bunch of conciliatory points it does little to make me feel better about this location. Breakfast was substandard. Next morning asked for head manager, she had the front desk to say she was not in. Head manager was unaware I could see her sittingin her office. Left number, she never call. Next week, manager from hotel did call but not manager I left message for. He apologized profusely. One of the staff persons who knew of my complaint shared during my stay that head manager at site was lax on upkeep. Hopefully if you are reading this, there is a new head manager so that your stay may be more pleasant.

酒店環境優雅安靜，房間很大 還有廚房微波爐等設施 很方便，有沙發床 一家三口足夠入住；因為是冬天 沒能享受室外網球等運動設施 衹在健身房裡稍作鍛鍊，還有一小遊泳池，早餐免費，很美式，但是熱騰騰，很温馨，不錯的選擇

I had the best time at this property. The supervisor and restaurant/bar management was so kind and attentive. I truly enjoyed my time here and will come back any and every opportunity I'm able to. The staff and management go out of their way to make sure you have the best experience. I would recommend Hilton Garden Inn in Cedar Park always :)

위치가 시내에서 멀어 관광 목적이라면 조금 불편할 수도 있습니다만, 친절하고 좋은 직원들이 근무하고 있고, 시설이 깔끔하여 좋습니다. 편하게 지내고 갑니다.

Listen, I don’t usually mind Fairfield Inns. I appreciate the lower cost for a standard good restaurant. But I had a pretty terrible experience here. The staff was friendly and helpful and try to accommodate me but the problem is that there was no cure for the problem. Let’s just say you need to stay away from the 2nd floor. The first room I got smelled like mold and the mini fridge made an awful hissing noise, which I knew would be a problem for a light sleeper like myself. But the smell was the worst. So I asked to get a different room, which the gentleman helping me was kind enough to search for but could only find a room on the same floor. So I went to my new room hoping it would be better. But nope. It was a 2nd floor issue. The room smell was just as bad. But at this point there were no other rooms open, according to the front desk. So I settled in that dreadful room, with a splitting headache from the awful smell. I even brought some co-workers to come smell the room and make sure I wasn’t going crazy. They were staying on the 4th floor and had no issue with smell, but immediately recognized that my room smelled awful. Now, the rooms were fine, although there’s barely any decor (maybe because they ended up putting me in an accessible room and they might not decorate it as usual there), but it was sterile and I felt like I was staying in a hospital. To make matters worse, my 3rd night there my mini fridge started making a hissing noise in the middle of the night. So loud I had to just unplug the fridge from the wall. Please get higher quality mini fridges! So, no, I don’t recommend this hotel. The breakfast was fine. I always enjoy the waffle maker but you can get those in most similar hotels.

這是我第二次入住，服務人員都很友善