Super 8 by Wyndham Ava

Good clean room

Well there is still a black mold problem. The bathroom we stayed in had a bit of black mold.

The pillows were old and well used. Sheets were scratchie. The bathroom, hairdryer did not work. The toilet sat very low. If you have a disability difficult to get off. No grab handles. Most electric wall plugs were not useable, loose, would not hold a plug. Continental breakfast was limited. With the price and the Wyndham name attached I expected at least a bit of quality. There was none.

Any property without an elevator is difficult for me. I was not able to reserve a handicap room, or even one on the first floor, even though my reservation was 3 months in advance. It is really the only hotel in the area. It was fine. I made the stairs. The beds were comfortable enough and everything was reasonably clean but dated. It served it's purpose, and I will try again next year to get one of the coveted 1st floor rooms. Breakfast is bread, packaged muffins and cereal in the wheel type dispenser. I almost always find cereal that way very stale, and much prefer the little boxes.

The room was comfortable and clean. However, I’m glad I brought a usb box as there was no way to charge our phones in the room. The staff was helpful and friendly.

We attended the two day Fall Festival at Bakers Creek Seed Company in Mansfield. This hotel is a very nice place and quiet. Staff was very friendly. We have no complaints.

First, the pillows were AMAZING!!! I thought about swiping one, they were that comfortable. But beware, Ava is a bit of a dead spot for cell service. That's fine, beyond the Super 8's control, but was in their control was the wifi which simply did not work. We were given the login info, but the wifi network would sporadically disappear from the list of provided networks, sometimes asking for a password, which didn't work, then connecting for a minute or two without a password before disappearing again. When i asked the clerk for help and suggested she reset the router, she just said it was always like that, and there was nothing she could do. We needed it for navigation and to finalize plans for the next day or it wouldn't have been a big deal but it would have been nice to know we would have no connection at the motel (going into town we were able to find a signal and connection that worked luckily).

Check in was quick and easy. Employees were very kind and helpful. Our room was very clean and the beds were comfortable. The only issue that we had was the room next to us having a dog which was barking and made it hard to sleep.

There was a lizard in our room. We went to the front desk to ask for someone to come remove it. They said they were not going to touch a "damn lizard" and just asked, "Well, is it big? Is it poisonous?" I had to press them to call for maintenance to come get it. When maintenance didn't answer the call, I asked if we could get a new room. They just said no and asked again if it was a big lizard. I thought *maybe* they would offer a refund or a discount or do ANYTHING to be accommodating. Instead, they said, "Welcome to Missouri!" I said I live in Missouri and don't have lizards." Finally, we had to remove it ourselves. I wanted to throw it behind the front desk but decided the nice thing to do is just take it outside to the bushes. Poor, poor service and bad attitude from the concierge.