Hotel berhampiran Frank and Ellie＇s Place, Avon

Semasa daftar masuk, kami telah dinaik taraf kepada katil bersaiz king dengan katil sofa pemandangan kolam renang dan diberi minuman pasangan dan itu bagus. Perkhidmatan ini terhad kerana COVID-19 tetapi kolam renang dibuka dan begitu juga restoran. Hotel yang bagus berhampiran Kampung Bay dan Tasik Erie.

Very clean room at a very affordable price! The staff was very courteous and the check-in was very fast!

It was a pleasant stay . Nice breakfast buffet. Really wanted park and fly, but no shuttle before 8am.

房間很大，清潔衛生。大堂服務十分專業。衹是因為人手少，三天都沒有來打掃衛生。

Stayed the same weekend that both the baseball and football teams were playing at home, so all the hotel rooms in Cleveland were over priced. This was the most reasonably priced, was only 20 minutes from the ballfield. Appreciate the ability to check in early online and pick your own room. Although the hotel is right by the airport, the soundproofing is great and we did not hear any of the planes. Could actually see the planes coming in to land which was neat. The room was spacious, had a king size bed. The room was clean with comfortable bed and pillows. Appreciated the Keurig in the room, as there was no coffee available in the lobby. The TV in the room was actually quite large in size compared to most.We did not try the hotel room service or a restaurant as we mainly just used it to sleep. The blackout shades were not the most effective and would have appreciated if housekeeping did not knock in the morning when we had left the privacy sign on the door. Noon checkout time is great. Overall very solid establishment, Do appreciate hotels that for the same price provide free breakfast in the morning but this was not one of them.

We stayed here for the location to the huntington convention center. The room was clean and fully stocked for our stay. The beds were very comfortable. The rooms were quiet and the view was great.

Front desk clerk was awesome. Room was awesome. Fitness room was awesome and breakfast was awesome. Only complaint is the pool was really cold.

This was the worst hotel I have stayed at. Ever. Not kidding. On arrival the first thing you encounter is a filthy exterior door that is covered in fingerprints. It looks like it hasn't been cleaned since the start of covid. Inside, the lobby felt cluttered and it had an overall smell of stale mustiness and faint cigarette smoke. Front desk was unattended and it took a few minutes for the staff to check me in. Took a minute to find the elevator - no directions posted on the walls. The floor inside the elevator was dirty and the rubber flooring was lumpy and worn. Finally made it to the room. Once I made it into the room my experience did not improve at all. The room smelled - stale mustiness and old cigarettes again. The carpet was extremely stained - in one place it looked like drops of blood. The walls were sticky with food and grease stains, especially in the kitchen area. There were two desk chairs in the room, one at the kitchen area table and the other at the desk. One of the chairs had significant stains on the seat, the other had edging around the back rest broken away with staples sticking out. In the bathroom the towel rack was broken, the sink was incredibly small, underneath the sink was filthy, and there was some kind of questionable substance on the side of the toilet tank. The towels smelled like they had been on a shelf for several months, absorbing that by now familiar musty cigarette smell. Back out in room - the phone was stained, there were no cups, dishes, cookware, utensils in the kitchen area, the bedding was threadbare, and there was just an overall sense of stickiness to the entire room. There was also a spot on the floor where the carpet meets the laminate where the molding/trim was damaged. This exposed the carpet tack beneath creating a significant hazard. There was no way I was walking barefoot in this room. I would have cut my foot. I was grateful I packed flip flops. I know you are all asking why I didn't ask for a different room Two reasons here - first, I didn't think it would make a difference. I think the entire facility would have the same problems no matter what room I was in. Just old, dirty, sticky, and smelly. And secondly, when I went back down to the lobby to speak to someone about all of this I was met with a sign on the counter saying ”Welcome, I'll be right back” with directions to dial ”0” for immediate assistance, likely taking you to the unoccupied front desk or the national reservation line for the hotel chain. This sign on the counter thing happened twice, both times I went looking for someone to talk to about my issues. All this can be yours, too, and only for $170... Never. Again.