Hotel berhampiran ZZ＇s Big Top, Avon

Semasa daftar masuk, kami telah dinaik taraf kepada katil bersaiz king dengan katil sofa pemandangan kolam renang dan diberi minuman pasangan dan itu bagus. Perkhidmatan ini terhad kerana COVID-19 tetapi kolam renang dibuka dan begitu juga restoran. Hotel yang bagus berhampiran Kampung Bay dan Tasik Erie.

Very clean room at a very affordable price! The staff was very courteous and the check-in was very fast!

If you have young children, stay away from this hotel. Walls are paper thin and the other customers apparently do not like children.We stayed there for one painful night. Toddlers are loud, especially when first checking in. Our phone kept ringing but when I answered it, there was no sound. We tried to get our toddlers settled in as quietly as possible. A hotel receptionist knocked on our door and asked us to be quiet, which we were actively trying. My daughters were not screaming; they were just talking. My two year old tripped and fell down and I comforted immediately to stop her crying. She cried for less than 30 seconds but the phone started ringing. We finally had the children settled and in bed when someone knocked on our door. A mother with four kids believed our room was hers. We told her we just checked in and it was ours. Ten minutes later another hotel staff knocked on our door and threatened to kick us out as this was our las warning. I called the front desk and spoke to her to let her know the “noise” was not us beyond answering our door. I also advised her that the room phone wasn’t working which hadn’t been passed on to her from the previous front desk person. We wake up at 8 am and immediately get ready to leave the room because I know at this point, a complaint is imminent. Again, my toddlers were not screaming or yelling but they shockingly talk and cry at the littlest thing. Despite my best efforts to try to move fast while reminding them to whisper, the phone rings and within minutes a new front desk staff tells us we are making too much noise. My husband is fed up at that point and has the kids leave the room in various states of undress. I stay in the room to pack up quietly. Guess what happens 15 minutes later, the phone rings. We are getting complaints even when we are quiet. I went downstairs and confronted the front desk person about him being the third person whom I told over three shifts that the room phone does not work. I also ask him if he would like me to abuse my children to get them to shut up. Short of duct taping their mouths, toddlers are toddlers and this was the most family unfriendly experience we have ever had. Traveling is hard enough without feeling harassed by hotel staff and children-hating customers. The walls must be paper thin because my children were never scream, yelled or jumped up and down. I felt the entire experience to be hostile to a family with young kids. We will avoids this hotel in the future. I would suggest any family with young children avoid it as well. I don’t know what is worse: being threatened to be kicked out when your two year old cried after tripping and hurting herself or being threatened to be kicked out when someone else’s child is making normal noise and being singled out as the scapegoat.

統一標準，挺好。前台服務態度不錯👍

Front desk clerk was awesome. Room was awesome. Fitness room was awesome and breakfast was awesome. Only complaint is the pool was really cold.

房間很大，清潔衛生。大堂服務十分專業。衹是因為人手少，三天都沒有來打掃衛生。

I have been to many Hampton Inns in the past, but I will say that this is one of the poorest run overall. So poor in fact that I asked the GM to call me so we could discuss my concerns. Perhaps he called you, but not me. The rooms are very nice, clean and comfortable. No problem there. But, pray tell, how does the TV work? The most confusing station selection process I have ever encountered. And I never mastered it. The desk clerk indicated that this is a fairly frequent complaint. So why doesn't the hotel put in each room some instructions on how to use the TV? Also, they have a strange shower in our room. Turn the handle all the way on and it is supposed to get hot. Right? Not here. The more you turn the handle, the colder it gets. If you want hot water, you turn the handle only a slight bit beyond off. The mot negative thing is the buffet breakfast. The worst in all of the system. The oatmeal was very watery and runny. Not pleasant. Try and find some cold cereal. Only a couple of boxes of corn flakes were displayed. That's it. Last time we were here they had to go in the back and find some cold cereal. The waffle maker batter was liquid cement. Took several minutes to fill the cup. Thus the resulting waffle was mostly uncooked. No pastries like other places, either. No bananas, too. Way below the standards of others we have been to. It seems like this place is convenient and since it is near an airport they feel that people want a quick in and out. And they sure lived up to that requirement. Find another accommodation.