Hotel berhampiran Azumino shopping plaza, Azumino

初めて泊まりましたが、スタッフの対応もよくて、思ったより部屋も広く機会があれば、また泊まりに行きたいです。

The hotel location is very good close to train station and bus station across the street. Also, provide breakfast and free drink. It really value for money even the room is small but don’t usually stay at hotel all day so it’s ok.

The hotel is near to Matsumoto Station. The restaurant/reception is at 10th floor which has a nice view of the Alps!

This was a stopover hotel for our tour of Japan. It's well-located, walking distance to the railway station. The hotel carpark is small and we ended up in a garage about a 7-minute walk away. (10-minute if you have luggage.) We ended up in the executive floor. The rooms were all right in size. The major plus is the 14th floor executive lounge. We were there on New Year Day but ALL the restaurants that looked decent said they would only allow us in with reservations. We had not expected that. Fortunately, we had a good fill at the lounge, went to MacDonald's (across the road from the Railway Station) for a burger and then returned to the Lounge to top up with drinks. Although it was near the closing time for the lounge, still the staff topped up the food. Breakfast was pretty good. But the dining area is somewhat small. So we had to wait 10 minutes. They do have a picnic arrangement, which was pretty charming. Staff were friendly, things worked. Yes, I would recommend this.

周圍的田園風光很美

We only stayed one night at this hotel, en route from Tokyo to Kamikochi, but found it very good. Our room was large by Japanese standards, well equipped, very clean and the beds were comfortable. Dinner in their restaurant, Harmonie Bien, was of a high standard food-wise but, as there were only a handful of diners, it lacked atmosphere. Breakfast was fine but maybe not entirely to western taste. Service throughout our short stay was excellent.

This is one of the smaller properties in the Dormy Inn chain. That being said it still has the spa and leashing machines, varied breakfast buffet, late night ramen noodles and good service. There was a loud whistle coming from bad seals in the windows in our rooms and they upgraded us to twins immediately. It was the off season but we felt very well looked after. The location is a short walk from the station and well located.

When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

Perfect hotel , perfect room and service Nice ramen supper and breakfast Close to JR station for just 5mins walk Shame not much store / convenience store nearby