Hotel berhampiran JR Akashina station, Azumino

We came to this hotel after a day of enjoyable sightseeing and hiking at the Snow Wall along the Tateyama Kurobe Alpen Route. The hotel invited us early to the sumptuous and marvellous dinner prepared for us. I like the minced tuna and raw salmon slices, the miso soup, dumpling and vegetable tempura. The wasabi ice cream was an energiser. I thought I would have a sound sleep at night as I was physically exhausted from the day walking but I found my body is not acclimatised to the cold temperature at this mountainous resort. I raised the aircon temperature to the maximum 29 degree and still felt cold. I should have turned on the heater but did not know how to do so. Thus, the bitter coldness woke me up on few occasions disrupting the sleep ryhmth. The next morning, I decided to go for an early morning walk at the Azumino mountain forest behind the hotel. The wind was cold and my hand was numbed as I braved my way up the slope with only a short and t shirt. Back at the hotel, I was greeted with a sumptuous breakfast of yogurt, coffee, soba noodles, nattos, croissants, salad, fresh milk and many other good food. I went for a refreshing onsen bath at basement 2 before check- out. There was no one using the onsen and I have the whole onsen to my self. What I like about this hotel is that it is located right in the mountain forest and the air is filled with so much negative ions from the numerous tall trees. The Japanese named it Shirin yoku. There are beverages at the 'oasis' but were meant for hotel members not the hotel guests. Why the difference? We felt not so welcome. The reception staff were courteous and helpful but it would be ideal if they can learn to speak English. Language barrier inhibits effective communication. We were sent to the West Wing instead of our rooms at the East Wing. We were surprised that both beer and wines were complimentary during dinner. If there is a chance, I would want to stay at this hotel but will remember to turn on the heater at night.

Wonderful rooms and staff. The dining room and food is silver service. We felt under dressed as we had been hiking or two days and only had our back packs not our full luggage but that made no difference to the staffs attitude towards us. Very well placed and easily within walking distance to Matsumoto Castle and other attractions. Would highly recommend this hotel to anyone but especially to travellers of European/American or Australian nationalities.

This was one of the more ‘traditional’ hotels in which we stayed. It was on the older side. Our room was in what was described as the annexe. It was a Nice room of decent size. As is typical in Japan everything was provided plus the extra bonus of chargers and a blue tooth speaker if wanted. It was the only hotel during our stay to provide a Nespresso machine. . Very traditional pyjamas i Liked the room as there was a lobby area in which we could accommodate and easily access suitcases without falling over them. There was a Decent size bathroom with a small bath and shower. The whole room was very clean except for some mould on bathroom tiles. The Shower is good if your height is up to about 6’ 2”. Shower head holes needed bit of lime scale cleaning to flow better. Please note- the shower is in deep raised bath. This was Harder for a short person to get in and out. I Thought I would slip so installation of a grab handle or step would be very helpful. The Beds were very comfortable and the single beds are 4’ which is a good size. The Room did get cold but good heating provided. Plenty of plugs. Room was Very quiet. Breakfast mainly traditional Japanese but some limited western food available. Very good Japanese breakfast. Public baths are on site . There is free Shuttle departing at fixed times to the station which you pre book. Suggest you book the night before. There is a small Cafe attached to the hotel with a small shop. Good atmosphere. Very helpful staff. Location within walking distance of anything you want to see in Matsumoto and the station.

We wanted to treat ourselves for an anniversary so booked in for a night. It is not cheap - we paid SGD 770 for the night, but it was a good experience all the way from check in to check out. The price includes dinner, which was plated beautifully and featured items like lobster sashimi, beef stew and bracken tempura. Breakfast was done buffet style and had both Japanese and Weatern dishes. There are onsens as well. We opted to pay 3000 yen for a private couple onsen for 45 minutes, but there are also public baths on the 4th floor. The bath on the 3rd floor, just off reception, switches between males in the morning and the ladies in the evening. The room was largish and I loved that the yukatas came in a variety of sizes. There is no room clean up till check out, but they do lay futon beds in the room. The room was well appointed and had a great view, small fridge, a safe, and coffee and tea making facilities. There was even a coffee bean grinder. There were ample power points. Wifi was okay though it did drop now and then. There are separate toilet and shower rooms. There is a souvenir cum general store in the lobby where you can even buy condensed milk ice cream. Staff are friendly and efficient. They do have a free shuttle bus from 5 pm at the Matsumoto train station to the hotel, and one the following morning at 9 am and 10 am back to the station.

Nicely appointed rooms that are a little on the small side (as expected). Welcoming and very helpful staff. Negative is that the hotel hosts tour groups and they can crowd the lower floor, not to mention overwhelm the poor staff at the morning breakfast buffet as they descend like locusts on the buffet.

The staff and service were very appreciated. We forget some stuff in the room and the hotel staff tried so hard to find it and gave us back despite we already check out. The room was clean and comfortable. The location was very close to the train station with a few minutes walk. We really appreciated our stay and will visit again for sure. 😊

The hotel is right next to the train station which made it very convenient. In addition, it’s within walking distance to the attractions. The room is clean and quiet. Japanese breakfast was included and it was tasty. And the staff was extremely friendly and helpful.

Das Hotel liegt direkt gegenüber vom Bahnhof und neben dem Busbahnhof. Die Burg liegt in erweiterter Laufentfernung. Das Einzelzimmer ist sehr klein. Eine Ablagemöglichkeit für einen Koffer besteht nicht. Man muss ausräumen was man braucht und ihn dann wieder verschließen und zur Seite räumen. Für einen stop-over gerade noch ok. Alles war sauber und funktionierte. Das Wifi war gut. In den Zimmern zum Bahnhof hin hört man den Zugverkehr.

This was a stopover hotel for our tour of Japan. It's well-located, walking distance to the railway station. The hotel carpark is small and we ended up in a garage about a 7-minute walk away. (10-minute if you have luggage.) We ended up in the executive floor. The rooms were all right in size. The major plus is the 14th floor executive lounge. We were there on New Year Day but ALL the restaurants that looked decent said they would only allow us in with reservations. We had not expected that. Fortunately, we had a good fill at the lounge, went to MacDonald's (across the road from the Railway Station) for a burger and then returned to the Lounge to top up with drinks. Although it was near the closing time for the lounge, still the staff topped up the food. Breakfast was pretty good. But the dining area is somewhat small. So we had to wait 10 minutes. They do have a picnic arrangement, which was pretty charming. Staff were friendly, things worked. Yes, I would recommend this.

２年ぶりに宿泊しました。部屋も清潔に保たれており好感が持てます。チェックインの時のフロントの男性が少し不愛想なのが少し気になりましたが、それ以外は問題ありませんでした。コロナ禍、大浴場の入場を制限しているのか、ロッカーが３個しか利用できるようになっていませんでしたが、私が行った時間には誰もおらず、貸切状態でした。お湯も少し熱めで、寒波のなか体を温めることができました。客室のエアコンの効きが若干悪く、温まるまで時間がかかりました。 朝食は、８時過ぎに行きましたがそこそこおかずもありました。無料朝食ということと宿泊料の安さからは相応なのかと思いました。 ちなみに、建物の上部にある看板灯が切れているので、初めて利用される方は注意が必要です。