Hotel berhampiran Bacolod city, Bacolod

We were staying in this hotel for like 3 days last month. I thought they were just like the other hotels we have stayed at, where the employees and staff are doing well, polite, respectful to their clients, etc., but I guess I was a bit wrong. Moreover, it was my first experience from this hotel that every day we have to jump in or transfer to another room for so many reasons, and to be honest, we were integrally aggravated because we had to fix and gather our stuff again before transferring. That idea from them was too awful. Additionally, the first room that we were in was spacious, and we had our own cabinet, but when we were transferred to our rooms on the second and third days, I really didn’t like it because the room was too small; it didn’t have any cabinets or hangers to hang our clothes. We were paying the right amount of money per day, although it is very expensive and the hotel had no elevators, yet I don't know if they were providing or giving us small yet uncomfortable rooms considering that I availed of the room just like the first day that we were put into. Hence, the second and last rooms on our second and third days are really not reasonable.

The staff were helpful. Cafe had limited items but breakfast was good and reasonably priced. Location is not far from new government centre where you can find many good restaurants and bars. Facilities were limited. All in all, my stay was fine.

I love how clean my room was, I hope for new pillows. They were not fluffy enough. I had a good sleep though. The staff were also pleasant. I love the K9 named wattatops. I also would like to suggest to add fruit looks on your cereal for breakfast and more food choices for buffet.

Avenue Suites is one of the most accessible accommodations in Bacolod since it's located along Lacson Street, one of the main thoroughfares of the city. Its facilities are okay, with a nice swimming pool, a small fitness center, a lovely restaurant, etc. on the ground floor. The rooms, on the other hand, were minimalist in design, with no decors whatsoever on the walls and very limited furniture, but quite spacious and with a private toilet/shower room. They're very strict with the ”no outside food and drinks to be brought into the room” policy and yet they don't even provide guests with free water. As to the toiletries, they have a shampoo/body wash dispenser fixed on the wall of the shower box and a toothbrush with some tooth paste. Nothing more. The only thing they really have to work on is the noise on the ground floor and of some guests and staff in the corridors. The rooms have very thin walls. I was on the second floor (room 212) near the stairs and the elevators and I could practically hear all the noises outside. Hence, I suggest that you avoid booking a room on the second floor near the stairs and the elevator. By the way, breakfast was okay and hotel staff were very accommodating.

We went to the skybar for dinner with my friends. We ordered salpicao, pesto, spaghetti bolognese, and carbonara. They were well cooked and tasted pretty well for the price. We’ve been here a lot and the experience is still the same. Would highly recommend.

The location is near the hospital where my father was confined. The place is accessible and located in the city center. The staff are friendly and accommodating. You will feel their warmth welcome. Nice place and clean. I will recommend it to my friends and family. We'll surely visit once we get back to Bacolod City. Good management and well trained staff. You will feel at home. I hope that they will also include breakfast in their service....

I and my friends just got home from campuestuhan highland resort,.I guess I need to write and post this review for them to evaluate their service and all. 1. SLOW AND POOR ONLINE PAYMENT TRANSACTION- it should be a surprised birthday celebration for our friend and it was planned by his husband but the thing was it was difficult to call someone in their side who will assist and confirm If the payment was received by them. We paid in half for 2 days, and when were about to check out my friend settled the balance of our stay. She was so shocked that the amount endorsed by the their staff is not the same amount she deposited in advance. .. good thing was one of our friend managed to keep the receipts in his email.. You guys should have a proper endorsement, specially in this kind of stuff. As what I observed in your information desk or F.O you don’t have any telephone or even a desktop where you can monitor your coming and outgoing guest. it is very important because most of the people will transact through online to easily without hustle. 2. ATTITUDE and POOR SERVICE - when we arrived we don’t feel a warm welcome by the Front office staff, or just ask how’s your travel or what because we’re so delayed to check in because of some malfunction of the car. I’m not saying here the we want to be felt important. I’m just giving you a tip on how to make your first time guest to be your repeated guest. And when we’re about to check out not even the F.O or the guards when we left said. thank you for visiting or come again, or How’s your stay at campuestuhan. .. .. it’s just so sad if all of the guest that came here feel what we felt. I don’t know why some of their staff in the restaurant, when we will ask question they don’t make an eye contact. And I don’t like how annoyed their face look like.. they keep doing what they’re doing even we asked them a question. And the end we don’t understand what they said. 3. INEFFICIENT HOUSEKEEPING- I don’t know if the housekeeping staff knows that we’re four staying in a Bonita hut but they given us 2 towels only, good thing we brought some towels. It’s really hard to call or ask them because you have to walk before you can ask what you need. .so by the next day good thing they give us complete toiletries including toothbrushes as well. 4. LACK OF AMENITIES- the room is nice but there is no TV, no ref no telephone.so sad. 5. WE JUST LOVE THE PLACE AND THE VIEW.

This is a slightly down-at-the-heel place that could benefit by a touch-up. Don't let that put you off though. This resort/hotel has some of the friendliest, politest, helpful staff that I have recently encountered. I ended up here after an absolutely dreadful experience at another Bacolod hotel, which I had fled after the 2nd night of a 7 night stay. This was a breath of fresh air. Literally. It's outside the city, about 200 meters off the highway, the grounds are covered in greenery and the air was actually clean-smelling. Which is something if you've ever been in Bacolod. It is a bit isolated, and I strongly recommend having the Grab Ride Hailing app on your phone as taxis don't patrol here, but there is a shopping center 0.3 km (easy, flat walk) away. The on-site restaurant is decent and it's incredibly quiet and peaceful. It's a favorite spot for weddings and receptions, but all was quiet every night of the 4 night stay by 2000 hours. Again, what makes this place a gem is the staff. Really, why do you stay at a hotel, and why do you return to a hotel again and again? It's not necessarily the chocolate on your pillow or the brand name. It's the STAFF that make your stay. This is a hotel where the staff will MAKE YOUR STAY (Sorry, had to go all Dirty Harry there). Really though, great value, peaceful, quiet. Recommended.

We stayed for 2 weeks in GT Hotel because our hometown was affected by Odette and there was no electricity, everything was very good until the last hours of our stay where we were forced to check out eventhough we have scheduled a PAID extended stay. We were advised that someone will occupy the room. What infuriated me most was I wasn't told earlier by Wella the front desk officer at that time who even saw us went out of the hotel 2 hours before the check out, that they confirmed a booking though we already talked a night before that we are extending and paying for an extension of 2-3 hours. She called me to confirm our check out and I told her of our expected checkout as agreed the night before but I was told that we have to vacate the room at 2pm because someone will arrive to check in. They made it sound that there were no other family rooms other than ours than can be occupied even though the hotel was not really fully booked. We totally love the service of the other staff but this one incident made a huge negative impression to us. GT Hotel became our home for that two-week stay in the typhoon devastated province. Just so disappointed how were treated.

I decided to try this hotel again because the location was close to the port. While I found it better than my last visit it was still not on par with the best hotels in Bacolod. The good: - The hotel is clean - being attached to the SM Mall with lots of choices for food and shopping was great - Sleep quality was acceptable - water pressure in the shower was great The bad - breakfast was especially bad. No bacon, no egg station, the only juice was calamari’s- how do you provide a breakfast buffet in a tropical country with no mango or pineapple juice??? The coffee and tea is serve yourself. This simply does not compare to the breakfast buffets at the better hotels in Bacolod . The no longer provide individually bottled water in the room. Instead it’s a large bottle that at least in my room was not marked as filtered, so I went out and bought water. - overall the feel is as though they are trying to get by on the cheap. The low quality desk chair, lack of individuality bottled water, poor quality towels, etc. all lead to this feel It’s not bad, just not worth the price. There are much better options in Bacolod for less money