Citadines Bacolod City

Ulasan Citadines Bacolod City

Citadines Bacolod City

Lacson Street Barangay Bata, Bacolod, Negros Occidental, 6100, PhilippinesLihat Butiran Hotel
Citadines Bacolod City
Citadines Bacolod CityCitadines Bacolod CityCitadines Bacolod City
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.4/10
Amazing
55 ulasan
Ulasan yang disahkan
Location9.6
Amenities9.3
Service9.2
Cleanliness9.5
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All reviews(55)
Positive reviews(34)
Reviews with photos/video(13)
Awesome stay(8)
Great service(7)
Clean and tidy(5)
Clean pool(5)
Awesome rooms(5)
Great swimming pool(5)
Negative reviews(1)
Stephiewanderer
Premier Studio
Daftar masuk pada Ogo 2025
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 14 Sep 2025
We stayed here for just one night, and honestly, it felt way too short. The staff were so kind and welcoming, which immediately made us feel comfortable. The room was cozy, clean, and had everything we needed for a relaxing stay and their food was great. I really wish we had more time to enjoy the hotel and its amenities because it definitely left a great impression. I’ll be looking forward to coming back for a longer stay next time!
Guest User
Deluxe One-Bedroom Apartment
Daftar masuk pada Mei 2025
Family
10 ulasan
10/10
Outstanding
Disiarkan pada 5 Jun 2025
It was nice! Superb relax 🥰
Jawapan daripada Pihak Penginapan: Dear Guest,Maayong Adlaw from Citadines Bacolod City!We’re truly grateful for your fantastic five-star review! It brings us immense joy to know you had such a wonderful experience. Your support motivates us to keep delivering exceptional service.We can’t wait to welcome you back again soon!Best Regards,Joie EbaldeAsst. Manager, Guest Service
juby
Studio Deluxe Twin
Daftar masuk pada Dis 2024
Family
44 ulasan
10/10
Outstanding
Disiarkan pada 31 Jan 2025
love the place and the staffs are so accommodating. super convenient and the pool is nice and clean
Jawapan daripada Pihak Penginapan: Dear Ms. Juby,Sunny Greetings from Citadines Bacolod City!It is wonderful to receive your 5-star review for us. We are happy to know that we met your expectations from the service of the staff and loved the amenities of the property. We trust that you had a wonderful experience during your visit and we look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
Guest User
Studio Deluxe Twin
Daftar masuk pada Nov 2024
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 29 Dis 2024
I love the food. I love the location. Everything i love it. I want to go back here
Jawapan daripada Pihak Penginapan: Dear Ms. Vanessa Janne,Greetings from Citadines Bacolod City!We are thrilled to see your 5-star review for us. We trust that you had a wonderful experience during your visit. We look forward to your next stay for another memorable experience.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service
Ferdie Marcelo
Studio Deluxe Twin
Daftar masuk pada Mei 2025
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 5 Jun 2025
Impecable service, everything clean, delicious food, everything I want in a short business trip. Because of its location, no traffic to and from airport, too.
Jawapan daripada Pihak Penginapan: Dear Ferdie,Maayong Adlaw from Citadines Bacolod City!We’re truly grateful for your fantastic five-star review! It brings us immense joy to know you had such a wonderful experience. Your support motivates us to keep delivering exceptional service.We can’t wait to welcome you back again soon!Best Regards,Joie EbaldeAsst. Manager, Guest Service
Guest User
Studio Deluxe Twin
Daftar masuk pada Okt 2024
Traveling with friends
3 ulasan
10/10
Outstanding
Disiarkan pada 16 Jan 2025
The place is giid.. i love the pool & the resto...but breqkfast is very pricey... the cr licks automatically and only the staff has the keym. It was bothering us.. there must be a CR key inside the room... There's mirror inside the room, only in the cr... the rest.. was all good..
Jawapan daripada Pihak Penginapan: Dear Guest,Warm Greetings from Citadines Bacolod City!Thank you for giving us your 5-star review. Your feedback is truly valuable and will help us improve or offerings and services. We trust that you had a wonderful experience during your visit. We look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
Guest User
Premier Studio
Daftar masuk pada Jul 2025
Business traveler
2 ulasan
9.0/10
Great
Disiarkan pada 7 Ogo 2025
The room is clean, the hotel is very spacious and homey. Relaxing ambiance.
Guest User
Studio Deluxe Twin
Daftar masuk pada Mac 2025
Traveling with friends
2 ulasan
10/10
Outstanding
Disiarkan pada 16 Apr 2025
I had a fantastic stay! The room was spotless, the staff were incredibly friendly. The only downside was the limited breakfast options. Overall, I highly recommend this hotel for your next travel adventure!”
Jawapan daripada Pihak Penginapan: Dear Guest,Maayong Adlaw from Citadines Bacolod City!Thank you for your fantastic review. We’re delighted to hear that you had such a wonderful stay and that our spotless rooms and friendly staff made your experience memorable.We appreciate your feedback regarding the breakfast options and will take it into consideration as we continue to enhance our offerings. Your recommendation means a lot to us, and we’d love to welcome you back for another great stay in the future. Warm regards,Joie EbaldeGuest Service, Asst. Manager
AndyFrancisco
Studio Deluxe Twin
Daftar masuk pada Ogo 2024
Family
11 ulasan
8.0/10
Very Good
Disiarkan pada 3 Nov 2024
The place is not fully finished yetsince still lots of under construction. But worth to stay as food is great. The pool is also great.. Maybe can put some sort of shades near the pool so can enjoy swimming at broad daylight.
Jawapan daripada Pihak Penginapan: Dear AndyFrancisco,Greetings from Citadines Bacolod City!Thank you for sharing your experience on your recent stay with us.We have noted your comments and feedback. We take the delivery of exceptional guest experience very seriously and will continue to improve in the areas you have mentioned.Once again, thank you for your valuable feedback and we look forward to having you back at the property to serve you better.Sincerely,Pauline BagadiongGuest Service ManagerCitadines Bacolod City
#twinberries
Premier Studio
Daftar masuk pada Okt 2024
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 20 Jan 2025
Best view best food as in kanamiton!!! Best family bonding ❤️ 💖 💕
Jawapan daripada Pihak Penginapan: Dear #twinberries,Warm greetings from Citadines Bacolod City!We are delighted to see your 5-star review for us. This will surely be one of our motivations to continue delivering excellent service. We trust that you had a wonderful experience during your visit and we look forward to your next stay for another memorable experience. Yours Sincerely, Joie Ebalde Asst. Manager, Guest Service
Yanapangilinan
Premier Studio
Daftar masuk pada Ogo 2024
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 13 Sep 2024
Service and facilities were excellent! Love their breakfast buffet. We celebrated my partner's birthday here and we regret nothing. Kudos to the staff who made a surprise greetings to the celebrant.
Jawapan daripada Pihak Penginapan: Dear Yanapangilinan,Greetings from Citadines Bacolod City!Thank you for sharing your experience with us and for making us your home away from home. We are truly delighted to know that you had a pleasant stay with us from the breakfast buffet to the birthday set up in the apartment. Our team strives to create exceptional experiences for our valued guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional.Once again, thank you and we look forward on welcoming you again in the property!Warm regards,Pauline BagadiongGuest Service Manager
Pops1017
Premier Studio
Daftar masuk pada Jul 2024
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 9 Okt 2024
It was good and we were impressed that the room has all the stuff we need. The pool is big and the staff around was very friendly. The breakfast buffet was great too. It would’ve been better if they give discount to their guest’s companions as the per head charge is more expensive than most places in Bacolod.
Jawapan daripada Pihak Penginapan: Dear Pops1017,Greetings from Citadines Bacolod City! Thank you for sharing your experience with us and for making us your home away from home. We are pleased to know that we have managed your expectation with the room set up and our facilities. We strive to provide the highest level of service standards to our guests through our products. Once again, thank you for your support and we look forward on welcoming you again in the property and make your next stay even better! Warm regards, Pauline Bagadiong Guest Service Manager
Anonymous User
Studio Deluxe Twin
Daftar masuk pada Jun 2025
Traveling with friends
35 ulasan
10/10
Outstanding
Disiarkan pada 4 Sep 2025
Good spot and with nice amenities. Bar and pool on roof deck.
Guest User
Premier Studio
Daftar masuk pada Okt 2025
Couple
9 ulasan
9.5/10
Amazing
Disiarkan pada 6 Nov 2025
great place to stay in bacolod
Guest User
Premier Studio
Daftar masuk pada Nov 2024
Business traveler
9 ulasan
5.0/10
Disiarkan pada 17 Jan 2025
Teething pains probably, but service and breakfast needs a lot of improvement. Just opened so hopefully better 6 months from now.
Jawapan daripada Pihak Penginapan: Dear Guest,Sunny greetings from Citadines Bacolod City!Thank you for giving us your time to write a review from your recent stay and rest assured that we are doing our best to improve our offerings and services. We are still hoping for an opportunity to welcome you in the property and provide a more excellent service.Yours Sincerely,Joie EbaldeAsst. Manager, Guest Service