Hotel berhampiran Bad Reichenhall-Kirchberg, Bad Reichenhall

Staying at this family-run hotel was like receiving a warm embrace. We felt incredibly comfortable from the moment we arrived, as if we were part of the family. The breakfast offered a delightful variety of options, providing everything needed and more to start the day. The rooms were not only super comfortable but also boasted spectacular views. However, what truly stood out was the exceptional service. The staff went above and beyond to ensure our stay was nothing short of perfect. We cannot recommend this hotel highly enough.

We wanted to stay outside the city to avoid crazy hotel prices for a short drive. NO REGRETS. This hotel was pretty perfect. The VIEW alone was worth it. We had a Mountain View, amazing breakfast buffet, friendly customer service, good prices, clean rooms, wifi, etc. If you’re staying here during the summer and are driving here, I recommend bringing a fan because there aren’t any in the room. That was my one issue. The shower is also somewhat small, but in my experience, that is normal in Europe. Overall, I would definitely come here again! This hotel is also walking distance to a grocery store, playground, bakery, etc.

nice room with 5 beds, especially for many people's family. own bathroom. good price for below 2000 rmb. nice boss Josef seppy and good excursion programs, like hopping and rafting.

Stay one nite at this hotel on our way to Salzburg. It’s located at an exit to a highway. There’s a Burger King next door and Adidas factory outlet also nearby. Our room for 2 pax is small. Cleanliness is also questionable as we found dusts and furs in the room. Facilities in the room is very limited. No fridge, no boiler to make hot water and no wardrobe. You will need to go down to the coffee house to get hot water. Breakfast is quite good though. Overall, quite disappointing stay.

This is the nightmare hotel experience that people laugh about at dinner parties for years. Not at all funny at the time. FIRST BOUT - I had a $100 BW gift voucher, that stated clearly to produce it at check in. The girl at the desk didn't know what it was. I told her to try a drop down menu for payment? Call a supervisor? She was not up to the task. Dim. Very dim. SECOND BOUT - When I came down for coffee at 7am - the restaurant mgr quickly uncovered everything, turned the lights on. and asked how he could be of service. I said I only wanted coffee, because we were jet lagged. He snapped at me - ”Vhat? Jhoo no vant brekfahst? No, I apologized. Too early. Later maybe. ”I openz za rehstarhant for jhoo... now jhoo say -- jhoo no vant?” I wasn't up for an international incident, so I fled. Later, after we ate, I took a croissant from the breakfast bar to take up to my grand daughter who was suffering terribly from jet lag. She had eaten half an orange, and a bite of her mothers eggs. You would think I robbed the cash drawer. Same loony toon man runs after me to the elevator shouting - ”Jhoo must pay for anozer brekfast!!” What? I reminded him my granddaughter hadn't eaten... Didn't matter. He screamed to the clerk to charge my room for an additional breakfast. Over one croissant - to go. I slammed the croissant down on the counter, telling him to keep it. And I WAS charged another almost $12 -- I filed a complaint with BW and the Owners of the franchise. This isn't a hotel, it's a Hogan's Heroes rerun... complete with jack booted Colonel Klink, monitoring trips to the breakfast bar. INSANE .... quite insane.

We stayed for 4 nights in late April/early May. Our honest opinion is there is much to be very happy with ....but, there are a few things which prevented our stay from being excellent. The location is perfect if you want to explore Salzburg and the surrounding area. Parking is easily available and we also made use of the local bus service to get into Salzburg, using the app and buying a 24 hour card. The bus stop is a short walk away. The hotel has been designed to an exceptionally high modern standard. The finish, the furnishings, the decoration, the cleanliness - it's all very good indeed. There are other special touches, including access to hot drinks throughout the day from a good coffee machine. This was appreciated. Our room was a small double, finished to an excellent standard. Clean, with large walk in shower. We felt one of our mattresses (two single beds pushed together to make a double) was very uncomfortable, to the point of back ache and not a great night's sleep. We swapped sides part way through our stay to minimise the problem - One mattress was comfortable. One was awful. We were surprised to be woken up by housekeeping entering our room, shortly after 8am one morning. That's a bit early to be wanting to service bedrooms. Almost all of the staff we interacted with were friendly although we can't say everyone was, especially when they were busy. The breakfast staff were less friendly. Breakfast was a mixed, inconsistent experience. On the best days there was lots of choice and good quality items. On a couple of days, some items weren't replaced or topped up quickly enough - eg) croissants, eggs. One morning, we waited for a table for almost 25 minutes, with no acknowledgement from the staff and no queue. Other guests even jumped ahead of us to grab a table. That wasn't good, at all. The next couple of days we chose to have breakfast much earlier, which solved that problem. On check in, we were given a map of local restaurants, all a short drive away. We did go to a local pizzeria, which was acceptable. It's such a shame that there are no restaurant or bar facilities at the hotel, which would have made all of the difference for us. We would have really liked to enjoy an evening meal or even just drinks, at the hotel, after a busy day sightseeing. Our feedback is given with sincerity and is not a complaint. The hotel is beautiful and we would return. There are just some tweaks which would have made our experience better.

My husband and I were just passing through the area, and needed somewhere to stay the night after a long drive south from Holland. The Schlosswirt is just off the motorway, with convenient parking. Our double room was an absolute picture, combining antique furniture with modern technology and other fittings designed to provide comfort. Another highlight was our evening meal (including a memorable Tafelspitz and great Austrian wines). Charming breakfast too. Very friendly staff throughout the establishment, and the whole bill good value for money. Convenient situation for a walk in the village and the surrounding countryside (we saw traces of beavers, plus Karajan's grave!). Sadly we had to move on after one night, but we would love to come and stay again. Thank you, Schlosswirt and Schlosswirtin!