Hotel berhampiran Circolo Ricreativo Camillo Protto, Bagno A Ripoli

We wanted to celebrate our 50th anniversary with our family and looked for a place near Florence. Villa la Massa was recommended to us along with several other places. We researched for a long time and decided to choose Villa la Massa for our celebration. We had our three married children along with five grandchildren, ages ranging from 3 to 16. Our week at Villa la Massa exceeded all of our expectations. The staff was friendly and exceedingly helpful. There was never a hesitation in meeting our requests. The rooms were spotlessly clean (my most important criteria), very spacious and beautifully decorated. The food was delicious and the chefs bent over backwards to accommodate our many dietary needs. Their shuttle service was very convenient, taking only 20 minutes to get to and from Florence. It was the best of all worlds having such easy access to the city and a beautiful pool and grounds for all of us to enjoy. For the kids there was a great climbing adventure park about 40 minutes away and lots of small towns to explore nearby for the adults. It was extremely hot (95 - 100 degrees) so we spent a lot of time at the pool (connected to a baby pool). All 13 of us had a vacation we will never forget.

Although far from the city centre, it is only a 30-minute drive away. There is a bus stop nearby. This is a camping themed hotel with great views, ideal for families, friends and couples. The facilities are excellent, with a restaurant, laundry, supermarket, etc. The rooms are as pictured.

Have been travelling around Europe and stayed in around 11 hostels now and this was easily the worst. Stayed in a 4 person dorm. The hospitality from the staff left much to be desired. The bathroom door in the SHARED dorm did not lock which is surely a basic necessity. Basic levels of cleanliness are not maintained in this hostel. The supposedly clean room had smeared bogeys in the bed, hairs everywhere, dust, suspicious sticky stains, stained sheets with holes in them, a blocked shower drain and a dirty shower, a toilet that didn’t flush properly and an odd smell throughout. The building also has no soundproofing whatsoever I could hear the person in the next room breathing. We were also unfortunately staying during karaoke night and could very clearly hear all the words to ‘Do they know it’s Christmas’ in September whilst trying to sleep (with earplugs in). Absolutely would never come back.

We recently stayed here as part of a group tour. Nico and his staff were all so welcoming and the grounds were just amazing. I felt like I was living a dream. The food and the accommodations were excellent. We were able to have our dinners under the Tuscan sky and it included a live band. We were also treated to a cooking lesson by the hotel restaurant chef. I can only hope to go back there again someday.

The hotel service was very friendly and helpful, and the room was clean and quite traditional. The ceilings were beautiful. The hotel is located in a very central part of the historical centre in Florence. the hotel is walking distance from every way you need to go and close to the da Vinci Museum. if you are looking for a more budget accommodation that is reliable and clean, I recommend this place.

I regret to say that our recent stay at Camplus Guest Firenze in Florence was a complete disappointment, and I feel compelled to share our experience to warn others not to stay here. To start with the positives, the room size was adequate and the bed was comfortable. The modern decor was also appealing, and the cleaning standards were satisfactory. However, the negatives far outweighed any positives. Firstly, despite being upgraded, our room on the messanie 1A floor suffered from appalling noise pollution from the common area as there was no wall separating our room from the common area. As the building primarily caters to students, the noise levels were unacceptable, disrupting our sleep and causing discomfort throughout our stay. The students should feel free to make noise in their common area, I just don’t know our superior double room (we even bought an upgraded room) was placed there for paying hotel guests when this is clearly an issue. The most alarming issue was the shared balcony, which posed a serious security risk. On the second night, we were awakened by loud music and discovered a group of people smoking and partying directly outside our room on our own portion of the balcony. This invasion of privacy and lack of security left us feeling unsafe and vulnerable. Despite raising the issue, and the situation was not properly addressed and upon checkout the staff member tried to make it out that the group were on another area of the balcony, which I was upset about as I looked out the window and I saw with my own eyes the group directly outside our room on our balcony. They also asked why we didn’t tell them to go away ourselves but as not speaking good Italian at all, we felt unsafe approaching a group whose language we don’t speak. Furthermore, the breakfast experience was uncomfortable, as we felt out of place among the other students. Overall, our stay was marred by feelings of insecurity, discomfort, and sleep disturbance. Despite paying a significant amount for our stay, the service and amenities did not meet our expectations. Moreover, management's lack of response to our official complaint email is concerning. Despite offering a mere 50% discount on our next stay within the year, which we declined as we do not plan to return to Florence within that timeframe, they have refused to offer any compensation for our current stay. In conclusion, I strongly advise against staying at camplus guest firenze in Florence. Our experience was unacceptable, and the lack of proper response from management only adds to our disappointment. Please reconsider before booking your stay here.

Delicious, varied breakfast, although the coffee is a bit weak for Italian. Good location, 15 min walk to the cathedral. The room is well soundproofed, there is no noise from the street. Comfortable bed, extra blanket for a cold night. Quick check-in On the minus side - the staff entered the room before 10 without knocking, there was no cable in the shower - only the top one, it was difficult to rinse off or just wash your head. I would point out to the staff that check-out is until 12, they should knock on the room!

The hotel is clean , but tired. I did not appreciate being told to sit a specific table for breakfast even when there were clearly several empty, was totally snubbed when asking for hot water for tea. Male concierge added 30% onto the price of bus tickets , next days' tickets were as priced on the actual ticket. Makes them untrustworthy. Poor breakfasts . And service is bad. Itallians get treated well and english are NOT . They don't know how to treat paying guests with equal respect . Its obvious they are blatantly discriminate.

The reason why I’m voting 3 stars is because I wasn’t able to take a decent shower due to the water being blocked and it starting to overflow to the ground after 5/6 minutes. You guys need to call a plumber as everything in the toilet is blocked. I went to the spa which I was really looking forward to, to then go into a “hot tub” that was freezing cold! The salt room was ice cold inside and the steam room wasn’t even steaming. That was disappointing. I did tell the receptionist about it and he said he’d call someone to come tomorrow morning to fix it. Considering my experience in the spa was horrible the decent thing staff could have given to me as gratitude is a free session. But I didn’t get any of that. Overall decent not a bad location considering there’s buses near by that takes you straight to city centre however PLEASE can the MANAGER call a plumber and fix those blocked showers.