Hotel berhampiran Heydar Mosque, Baku

Dear Qafqaz Baku City Hotel Team, I would like to sincerely thank the entire team at Qafqaz Baku City Hotel for making my stay an unforgettable experience. From the very beginning, I was impressed by the professionalism, hospitality, and warmth of everyone I interacted with. It was evident that the staff takes great pride in providing excellent service, ensuring that every guest feels special and valued. A special mention goes to the amazing Guest Relations team, particularly Elfan and Aydan. Their kindness, attention to detail, and dedication to ensuring my comfort made all the difference. They took the time to ask about my preferences, offer personalized recommendations, and check in on how my day went. It’s rare to meet such genuinely caring individuals who clearly love what they do. I was especially touched by the thoughtful gesture of presenting me with a cake for my upcoming birthday. It was not only delicious but also a beautiful and unexpected surprise. Such gestures truly highlight the care and effort that Qafqaz Baku City Hotel puts into creating meaningful experiences for its guests. Thank you once again for everything. I will certainly recommend your hotel to others and look forward to returning in the future. Warm regards,

Отличный новый отель. Мы заранее предупредили отель о том, что у нас свадебное путешествие. Отель сделал нам прекрасный сюрприз: повысили категорию номера и украсили все лепестками и лебедями из полотенец. Дорогое постельное белье, отличные матрасы и подушки. Мы прекрасно выспались. Прекрасная шумомзоляция. Локация рядом с центром Гейдара Алиева. До набережной ехать на такси минут 10. Сходили в спа: большие сауна, хамам, паровая комната. Бассейн с водой комфортной температуры. Вкусные разнообразные завтраки. Благодарны отелю за прекрасный сервис и незабываемые моменты после свадьбы. Точно вернемся сюда снова.

From the moment I arrived and asked for an early checkin, the staff haven been flexible and very engaging. I stay in a lot of hotels and this is one of the best in relation to aesthetics, but most importantly the staff.

Our stay at the Holiday Inn Baku was very comfortable.The Staff was warm and helpful. The Location is excellent. The Breakfast was sumptuous and the timings relaxed. One member of the Staff at breakfast took it on himself to remind us to come early, everyday. On a lighter note ! No complaints, we were always served well. The Rooms are large and well appointed, it was important for us as it was an 8 days stay. I would strongly recommend this Hotel for Stay in Baku.

I stayed here only for a night but it was one of the best stay in hotel I ever had. The room is so spacious, minimally decorated with modern design and clean. The bath tub is really big and can fit 2 person. All the staff I encountered were very nice and promptly answered my questions. The price is definitely high but its worth it

الموظفين رائعين ومكان الفندق في مكان مميز والغرف نظيفة جدا والمرافق جدا رائعة والافطار شهي جدا وانصح الناس بالاقامة بها وخدمة البزنس لونج جدا رائعة واتمنى اني افتدتكم بشكل مختصر عن الفندق ومزاياه وسيكون لها زيارة اخرى باذن الله

I had a great stay at ibis Baku on my trip to Baku, this was my 2nd trip and 2nd stay at the same hotel, rooms are still refreshing and looks quite new and updated, every other facilities are available which is mandatory , the staff is courteous and helpful in all the aspects. My special thanks to Mr. Bashir ( Duty Manager) for helping me and assisting through out the stay. He really goes out of his way to make sure the guests are happy and satisfied. Thanks to the other team members namely - Rufat and Naila as they kept meeting me all the time when I was at hotel during my stay, Overall a decent stay to remember and would definitely be coming again and again once I am in Baku again. Thanks so much to the ibis Baku Team.

اشكر الأخت ايان والاخ مراد على تعاونهم وكذلك جميع الموظفين كان افضل فندق في باكو من جميع النواحي والاطلالة جدا جميلة وجلسة المقهى وكذلك اللوبي جميل افضل من الفنادق الاخرى وكان الاستقبال جدا متعاونين في كل شي وارغب العودة مرة اخرى لديهم شكرا جد

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

酒店位置很好，離摩天輪海邊公園衹有幾百米，吃早餐的時候窗外都能看到摩天輪，位置好的房間能看到裏海，房間面積不算很大但是夠用，設施齊全，陽台上還有張桌子，可以在外面閑坐，總體來説不錯的選擇。