Hotel terbaik di Baku

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

I like reception

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

Karat İnn Boutique Hotel is centrally located in Baku, a 5-minute walk from 28 Mall and 9 minutes by foot from Baku City Circuit. This hotel is 1.2 mi (1.9 km) from Fountain Square and 1.6 mi (2.5 km) from Maiden's Tower.Pamper yourself with onsite massages or make use of the other amenities, which include tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Make yourself at home in one of the 11 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Location and the hotel is nice, staff are doing their best and the water was tasty overall I was happy with my stay only down side was I found the single beds to be really narrow to my liking and the master light button top of the bed is really bright which woke me up a couple of times.

добрый день . Отель отменил бронь Не смотря на то что я там оставалась и оплатила все в полной мере Есть фото, скрины переписки и тп Начнём с того что я запросила раннее заседание, мне его дали Поэтому дальше я решила закрывать на многое глаза. 1. Мне никто не помог поднять чемодан на второй этаж 2. В отеле не работал в первую ночь вай Фай. Точнее администратор ничего не хотел С этим делать пока я не позвонила человеку, чей номер указан на букинге 3. Я бронировала номер с ванной. На что мне сказали что это улучшенный и дают его на одну ночь, а потом с утра переселение 4. С утра меня разбудили чтобы успеть убрать номер в номер без ванны. Ок, у меня было ранее заселение, все бывает. Я это пропустила. 5. В отеле не работает душ!!! Душ сломался! Я позвала администратора и он с этим ничего не сделал Потом я позвонила директору и администратор с недовольным лицом и ворчанием зачем мне душ начал его чинить 6. В отеле мелкие жуки Я попросила раннее заселение, они подтвердили , а после подтверждения требуют с меня дополнительную плату за ранее заселение А забыла, завтрака в отели тоже нет и ночью человек спит на кухне :)

The service was not the best when we arrived. The receptionists took their time to assist us and when we finally were given keys, they just pointed to the lift and left us. The hotel room was quite outdated with a broken leaky fridge and a bulky TV. However, the balcony was quite nice and the view was amazing. The food was really good and it was plentiful.

Five star for three star price! One of the best values ever for me. Ten out of ten! The service is that of a Ritz Carlton. So amazingly helpful. From check in to check out! The room was amazing! The bed, one of the best ever! Bathroom with great shower plus Jacuzzi bath. The room was so nice we did not want to leave it! The daily breakfast buffet was amazing! In terms of value, quality, service, atmosphere, 5 stars! Oh ad we had a cappuccino while waiting for our room and it was one of the best I ever had! Highly recommend!

It was my very first trip with family and also i choose Baku for that. I was already staying at another hotel which was not good at all so Me and My Family decided to go for a good breakfast and then look for a better Hotel. Thats how we ended up at Wyndham Garden just to have Breakfast. Breakfast time was over but Shukur gave us an opportunity to order by Menu. Here comes Nijat who open the entire Buffet for 4 of us and made our morning great. Husyn came up with an amazing coffee. While sipping our coffee me and my wife decided to book this Hotel for the rest of our stay. Mr Steve came personally to welcome us and i shared this story with him. What a great Guy Mr Steve is the GM. Rooms are clean. Pool is to die for. Gym is clean and up to date. The only this we miss was Spa. Above all the Staff. Ibrahim, Shukur, Nijat, Huseyn, Lamam and last but not the least Mr Steve. Thank you all for making our trip the best.

Good place to go everywhere. Near by Nizami street. If i come again Baku, i will stay here again. The most friendly staff is Husain bellman. He is smiling always.