Pengguna Tetamu
31 Januari 2023
The location is incredible. We could see and hear Padang Left, Right and Impossibles from our room! Very special!! The rooms are good, but lack any real storage space. They look lovely and are furnished really well, but not very functional. We stayed in a room with an en-suite - but it was outside the room along the corridor. Ok, but we were expecting it to be within the room - first world problems, but keys and lights do make it a bit harder not to break your sleep in the middle of the night. The food is incredible. Slightly let down by quite slow service. The staff are great, but it’s all just a bit slow, and we had to ask for some drinks and water a few times. Everything we had was amazing, apart from the cream cheese bagel, which was lacking pretty much any cream cheese! The bagel was pretty stale too. Surf lessons were ok. One instructor (the lead, but forgot his name) was great, but the others were just ‘ok’. They were super safety conscious which was great, but did lack any sort of real guidance or tuition. On checkout we were asked to pay for our breakfasts (because we booked direct and took their discount) despite being told at the beginning and throughout that it was included. A little frustrating, but it was ironed out. I have to say I was SUPER impressed by the sustainability / eco consciousness of the resort. Zero plastic seen throughout our customer experience, all free mineral water refills and the beach was pristine. Well done! Overall - with the discount - I’d say it was good value for money - especially the food If we’d paid full price, I wouldn’t think the room was really up to scratch. Would come back again for the location… but realistically that’s probably it… A note on wall thickness - they are thin / woven walls. But actually, at no point did we ever feel like we didn’t have our own space / privacy.
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