Ulasan Manca Villa Canggu by iNi Vie Hospitality - A Fine Romantic Experience

If I can give 0 stars, I will… Firstly, we were greeted warmly by the staff upon arrival, but seems like there isn’t a permanent receptionist all the time. Found that it was a bit off when my hubby and I were told that there won’t be a receptionist around from 11pm-7am… Next, the hygiene standards for the villa was TERRIBLE. Water dispenser wasn’t cleaned at the top. Pool was not maintained, filtered only twice a day with the surface decorated with insects, flies and dried leaves. Pool deck was uneven too… The toilet was semi-outdoor, so you’ll be accompanied by insects while taking a bath or doing your business. There were also termite droppings (I assume?) in the room, near the dressing table. Villa’s wall / ceiling was adorned with lizards and other insects like houseflies and mosquitoes as well. Besides, there was even an unsealed crack beside the toilet bowl where a millipede was seen. We informed the staff, he came in to check and probably gave up on doing something about the unsealed crack LOL. That was my last straw. I decided to move onto another accommodation. Just look at the photos……

Extremely disgusting. All around a very horribly maintained Villa. First, we were there to checkin at 5pm, the staff told me they wouldn’t have night shift that night and there would be no one on duty from 11pm - 7am, which made me feel a bit off already. Then we entered our room, and the filter on the pool wasn’t turned on and the pool was extremely dirty filled with dead insects on the surface. The staff showed us around further, and the room was generally in a very poor condition. Doors can’t be locked properly, the bathroom has water marks everywhere. The room looks like it was abandoned for over a year, each sofa cushion has stains. After the staff was done showing us around, I immediately asked if they had another room and he said they were fully booked. After discusing with my partner, we decided to check-out immediately and book another hotel for the night. I don’t expect 5 star service with this price, but this is much worse than a motel. This hotel/villa is definitely not worth this price and I would not recommend staying here even with half the price, or at all.

Wonderful experience. The crew was very nice and helpful. The breakfast and vibe are great.

Booked the villa after seeing glowing reviews of the place online. However it turned out to be just the opposite. Day 1: Greeted by staff and was shown to the villa. Toilet did not flush - reported to staff, and was told that they will get engineer to fix while we went out for dinner. Back at the villa around 10pm, toilet was not clogged anymore. However, when we use the toilet again - flush did not work. Reported to staff again at 10.30pm. Staff mentioned that engineer will come to check again. However at 10.55pm, no one came. As the villa service is only until 11pm, we went to check with staff - and were told that it’s too late and no one will be coming until next morning. As it is not reasonable for us to stay in a room with clogged toilet and without toilet facilities, I requested for help or to move room. Engineer arrived at 11.30pm and fixed until 12am before I could bath and go to bath. Day 2: Toilet did not work again. Reported to the manager. Manager said he will work with the engineer while we were out in the day. Told manager that it needs to be fixed or change room. At 2+pm, manager said they need more time to fix, hence, I went back to villa at 4+pm. Engineer was still in the room. I am unable to use the private pool or bath. Finally the engineer confirmed that the issue is fixed with replacement of parts. Day 3, Part 1: Villa door bell ringing non stop at 8.30am. I had intended to sleep in but got disturbed. I didn’t had the keys with me hence asked what the staff needed. No response. Next thing I know - they opened the door with master key. I wasn’t properly dressed - I felt that my privacy has been invaded. The staff got the breakfast timing wrong and came in to delivery breakfast. Breakfast timing given to the hotel the day before was on whatsapp - for 9.30am. Day 3, Part 2: My husband wanted to take a shower before heading out. No water available. Reported - both staff and manager said it should be issue with the pump and they should be able to fix it soon. Waited for 20mins. No updates. My husband had to bath from a bucket of water that was saved in case the toilet doesn’t work again. Above shows that the villa is not well maintained - it could have been a great place to stay in the past. But with what I experienced and the price paid, I certainly don’t wish this for anyone on holiday. I have feedback to management but all I get is they hear me, there is nothing they can do for me but they will take my feedback. I hope owner of the hotel can see this. This is certainly not what I expect from the marketing efforts that is done for the group.

Not a bad hotel, away from the main locations. But it is quite possible to take a dose for a couple of days. Breakfast needs some work (coffee without water, I had to get it myself, the cooler doesn’t give me hot water, I boiled it on the stove) :)

It’s a very good stay in Bali. The villa is beautiful, big and cozy. We ordered a floating breakfast which was definitely great for talking photos but it was not delicious at all.

The place is calm and serenity to stay, with a direct pool access, we have full privacy. Good service and friendly from the staffs. Many choices for breakfast to choose from. Easy to get gojek or walking to cafes etc. Thank you to Manca team for make our stay a memories one.

Have a great stay here. The hotel is clean, the staffs are friendly; but as Bali is habitats island, so still will have some insects and leaves in the room sometimes. It’s acceptable. Very convenient location. It’s not as crowded as Canggu beach area but not too far from there. Grab only took around 5-10 mins to those spots.

quiet place，excellent service But maybe can improve the cleaning

The male receptionist was very friendly, chatty and helpful. The accommodation is great for a couple for a short term stay as it is quite small with the bedroom space. I enjoyed the outdoor setting with a hammock, pool, bathtub and a functional kitchen with filtered water (hot and cold). What could have been improved is the cleanliness of the swimming pool as there were long black hair and the pool looks dirty, the hot water didn't work temporarily but they attended to get it fixed which is a good thing and the breakfast request for vegan wasn't delivered the way I requested and they cooked eggs and gave croissants. I think English isn't so great with the staff for this breakfast request to be executed well and the waiter forgot to bring a juice but was able to provide when I contacted reception that a juice was missing. Attention to detail can be improved here. Location is great because it's away from the main road and walking distance to eateries and shops.

Very convenient location 👍🏻

Nice villa, they have nearby cafes/food and a cute little pet shop. Pools are slightly dirty due to nature. Would still recommend to friends.

Great location in Canggu. The villa is tucked away from the main street so it’s quiet and cosy. You can expect to see lizards and bugs outside the bedroom (i.e. bathroom, pool, and kitchen area) and keep a mosquito repellent handy as there are mosquitoes! On the plus side, the amenities are great - we loved that there’s Google Alexa and Netflix in our room, perfect to start and end the day with. Service is also very lovely and the staff are friendly.

Had quite a nice stay at Manca villa in Canggu during our 5 nights stay in September 2023. Here are some positives and negatives from our experience. Positive: - Friendly young driven staffs - Quiet location off the main road - Super comfortable bed (firm side) and really really good sleep - Quite beautiful and good villa concept, excellent lighting inside bedroom - Good TV with all the major streaming services - Easy and walkable to get to the main streets Negative: - Staffs were attentive but at times, there would be no one at the reception - We noticed some wood dusts around the villa (possible termite droppings) - The shower area is not the cleanest. Yellow stains on shower walls and wonky floor tiles - The bathroom is semi outdoor so naturally, it's prone to ants and mosquitoes - Pool can be cleaner - In the kitchen area, the cutting board really need to be clean (had red stains all over) - Not enough cutlery provided, had to request for more - Towels with stains and smell of cigarette smoke (for 2 days the hotel ran out of hand towels and towels due to laundry delay, offered pool towels instead) - Main sliding doors are worn out and need to be serviced - Overall, need more attention to detail and up keeping :)