Jl. Bypass Ngurah Rai No.83, Sanur, Denpasar Selatan, Denpasar, Bali, Province of Bali, 80227, IndonesiaView Hotel Details
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Prime Plaza Suites Sanur – Bali Guest Reviews
4.4/5
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.4
Service4.5
Cleanliness4.3
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All reviews(117)
Positive reviews(27)
Reviews with photos/video(14)
Awesome stay(15)
Perfect for kids(10)
Awesome rooms(10)
Friendly staff(9)
Has facilities for children(8)
Great swimming pool(8)
Clean and tidy(7)
Negative reviews(3)
Larrissa
Two Bedroom Balcony Suite
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 30, 2024
This hotel is a delight. It is such a great hotel for families. The kids' menu is huge. Both pools are great and have a kids section. The slide is amazing and works for little kids as well as big. The water dispenser in the room was also a very pleasant surprise. I wish we had stayed longer. The back gate gives you really easy access to the shopping / food strip around a 5 min walk and around another 5 to the beach.
Asiafamily
Three Bedroom Loft Suite
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
It is really nice place for a holiday 🌺
Also the spa is good.
Response from Property: Dear Guest,Thank you! We’re thrilled you enjoyed your holiday and the spa. Hope to see you again soon! Best Regards,General ManagerPrime Plaza Suites Sanur
Guest User
Two Bedroom Balcony Suite
Stayed in Aug 2024
Family
6 review
3.0/5
Posted on Sep 8, 2024
Good:
1) big pool with kids slides and pool balls, different kids activities (air hockey table, pool table, movies, staff-directed activities etc)
2) breakfast buffet variety
Poor:
1) mosquitoes in the room due to poor ventilation (surprised there’s no reviews that wrote about this) staff changed our initial 1st level 2 bedroom suite to 3rd floor but still mosquitoes present) my kids got bitten all over their face, arms and legs during the night :( affected our whole experience of Bali
2) musty smell in whole place
3) dusty and old furnitures with spoilt lamp
4) sudden electricity down as the staff is doing maintenance without prior notice
Zainulabdeen Alsharshawi
Two Bedroom Balcony Suite
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 28, 2024
I stayed for short period ,place is very good and staff friendly
Anonymous User
Two Bedroom Suite no Balcony
Stayed in Jan 2024
Family
39 review
4.2/5
Very Good
Posted on Feb 16, 2024
We stayed for a few days and it was a nice stay. The rooms are big and they have a kitchen to cook if you don't feel like going outside. They provide a shuttle to take you to the supermarket and back as well as to go t the beach. We didn't have time to go to the beach but the swimming pool was great for the kids. The breakfast is good. We were a bit late to the checkout and they charged us the late fee, not happy about it.
Dwayne
One Bedroom Suite
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Great hotel, a little out of the way. Easy enough to find and get your bearings, quick walk to hardys.
Great for kids... 5-12 . Has a waterslide.
Good food great staff. Will stay again
Guest User
Three Bedroom Balcony Suite
Stayed in Jul 2023
Family
1 review
4.5/5
Great
Posted on Aug 25, 2023
Our room was huge, and the pools were perfect. Stayed with 5 kids and all slept well with plenty of space. It was easy to walk over to a busy street in Sanur with shopping, food and drinks, and always easy to grab a cab or shuttle to the beach. Highly recommend for families!
Zad Kie
One Bedroom Suite
Stayed in Dec 2023
Family
17 review
4.7/5
Amazing
Posted on Jan 16, 2024
There are no hotel with that price provide all the facilities kids need it. It has waterslide, kidspool, main pool, game stasion playground. It really recomended for family trip. And the room is huge. So it really worth it
Guest User
One Bedroom Suite
Stayed in Mar 2022
Couples
2 review
3.0/5
Posted on Jun 19, 2022
I would not recommend this hotel as the bed was full with something that bite us. They should change certain things as this place is very old.
The staff and service is good regardless.
Guest User
Two Bedroom Balcony Suite
Stayed in Jan 2025
Family
1 review
3.7/5
Posted on Feb 18, 2025
I stayed in a two-bedroom and it was really spacious. It was old but well-maintained and clean and comfortable, but the bathroom attached to the main room had a strong sewer smell, which was difficult. The pool was nice, and it was good that it was connected to the city through the back door, and there was a shuttle. The breakfast was Western-style with bread as the main menu, so my family wanted to eat soup or porridge because they were going to Bali Valley, but there was nothing, so we only drank cold soy milk. The staff were very kind and the room was clean, there were no bugs, and the security was thorough and good. However, the location was a little disappointing.
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Mis_Chen
Two Bedroom Balcony Suite
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The apartment-style rooms are very spacious and have two bathrooms, which are clean and tidy. The kitchen provides a full set of kitchenware, including pots, pans, and bowls, so you can cook. There is a children's swimming pool and a variety of club activities, which is especially suitable for vacationing with children.
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Response from Property: Dear Guest,Thank you for your wonderful review! We’re so glad you enjoyed the spacious rooms, well-equipped kitchen, and family-friendly amenities. We hope to welcome you and your family back for another great stay! Best Regards,General ManagerPrime Plaza Suites Sanur
OLGA
Two Bedroom Balcony Suite
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very good family hotel, slide, animators, delicious breakfasts.
There is a shuttle to the beach, there are many cafes and restaurants nearby. No noisy parties and drunk guests. All visitors are families with small children!
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Agung Sintha
One Bedroom Suite
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The hotel is nice, spacious and has a kitchen seat, strategic location, clean, but don't get a toothbrush, everything else is ok, my child feels at home staying here
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Guest User
One Bedroom Suite
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
First class experience
Great value for money
when the first day comes
Found that there was already a travel plug in the room
None of the hotels I stayed in before provided it.
This is really considerate
In addition, the room is very clean
Basic cooking utensils are also provided
The room is very big
There is an automatic water dispenser inside
For the price, I would give it five stars.
The only drawback is that the Internet speed in the room is slow
Children love water slides
And free face printing provided by the children's amusement park
A child fell and bled while dining in a restaurant
The staff immediately provided ice cubes and disinfectant solution
I feel like I really care about my customers
Every day when I go back to the room, I find that the housekeeper has folded different little animals out of towels and put them on the bed.
It feels like they have some surprises for you
All in all, a very happy stay
I will come again
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6/8
우경란
Two Bedroom Balcony Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
It's good for a family trip~~ I think families with children will be happy..