Villa Kayu Lama

I had a disappointing experience at the villa, primarily due to the incorrect and misleading information provided by the owner. Contrary to what was advertised, there was no terrace or balcony, and amenities such as a microwave, dishwasher, barbecue, dining table, cleaning products, children's high chair, kitchenware, minibar, complimentary daily afternoon tea, hand sanitiser, and a power socket near the bed were all absent. One major issue was that the villa did not resemble the photos displayed on the booking site. The washroom looked disgusting, and I wouldn't have booked this villa without knowing the toilet was exposed. They have shown the wrong images. Additionally, the dining experience was quite poor. The food served was often inedible, and I encountered uncooked dishes during what was supposed to be a romantic candlelight dinner. As for the complimentary shuttle service to Ubud city centre that was promised, it fell short of expectations. Instead of reaching the centre, passengers were dropped off 1.5 kilometres away, and the driver dared to ask for extra money to take them the remaining distance. Before my stay at this villa, I had stayed at another villa booked through MakeMyTrip, which was less expensive and far superior in quality. The prices for food at this villa were exorbitant, yet the portion sizes were disappointingly small. Every order we placed arrived either half-empty or lacking flavour, and the overall experience was exacerbated by the staff's dry and rude demeanour. They completely ignored our feedback, treating us more like a source of income than valued guests. After these experiences, I found the ratings for this villa suspect and misleading. It is disheartening to see such establishments thrive while offering subpar hospitality. Look at the pool condition. It is dirty and hasn't been cleaned in years. It has dead insects on the surface and debris at the bottom. The stagnant water looks uninviting. They are cheating and scamming visitors.

We stayed at Villa Kayu Lama as part of our honeymoon. We were treated generously by the staff. Our room was lovely and we had some magical sunsets overlooked the rice fields. The location is remote (as advertised) but we came to the resort for this reason as we wanted the peace from the hustle and bustle off other parts of Bali. Despit it being remote, we had no issues touring around Ubud at low cost. The food and drink tasted good and was reasonably priced. The presence of a few local bars/cafes also made a big difference to keep up the variety. We would recommend the Villas for anyone on a honeymoon, and the Villa made our honeymoon special!

Loved this villa so much! Perfect views of the surrounding rice fields within a beautiful Bali village. All the comforts of a big hotel with delicious restaurant, shuttle and plush amenities. The two room Villa is perfect for a family with slightly older children or plan for parents to sleep separately with kids in each room as there are doors between rooms that feels a bit far.

They gave us completely raw chicken for dinner. Absolutely disgusting. Luckily we realised (it was inside of breaded chicken) and did not swallow any of it as otherwise we would have been very ill and it would have ruined our trip. Staff did not seem bothered about the seriousness of it. Do not stay here and definitely do not eat here.

Surprised by the highly rated reviews but then I guess it must be mainly for the villa accommodation. We stayed in a deluxe double room on the ground floor and were disappointed. Room was not cosy and pretty much run down in the bathroom eg cracked basin, yellow stains and mold. However, staff are super friendly and the lobby/restaurant view over the rice field is amazing serene. Breakfast has different package choices and was delicious, dinner was less exciting. The ride to Ubud center takes almost 30min. However, in overall, I guess good value for what you pay.

After the hustle and bustle of Kuta,the Kayu Lama villas were a lovely quiet retreat. Situated in the quiet countryside and approximately a half hour taxi ride away from Ubud centre and monkey forest. Rooms were very clean, tidy and spacious. All the staff were friendly, spoke perfect English and can provide you with a driver/taxi for day trips or trip to Ubud. Food was great, excellent breakfast was included. They actually ran out of cold beer one evening, they can't have many Scousers staying! All in all a nice relaxing atmosphere.