Hotel berhampiran One Stop, Balsall Common

Lovely grounds, excellent food and stunning customer service. Staying for work with 2 small dogs the staff couldn't do enough to make sure we were happy and well cared for. Everyone we dealt with was a dream and suoer friendly. One waiter even brought a plate of sausage for the dogs at breakfast. Rooms and decor a little dated, bathroom clean but showing signs of age. Bed very comfy and both evening meal and breakfast were delicious. Breakfast set-up is a little odd but not really an issue. Didnt use the spa or pool. Overall I'd happily come back but if you're fussy about aesthetics its probably not for you.

I was part of an all-female adult group who hired the whole property for the weekend via Air BnB. As we were coming from all over the country, the location was top priority and this guesthouse was in an excellent central location very close to the M42/M6. The property itself is clearly signposted and has lots of parking. It was quite hard to find a property that not only could sleep 11 adults but also had enough bathrooms which Haymills did, with every room being en-suite. Upon arrival, the first guest to arrive was greeted by the owner who was very friendly and showed her the basics, such as the key code to the front door (much easier than one person having to remember the key). The guesthouse is well decorated and has a modern feel throughout. The kitchen was very well stocked with cutlery, crockery, pans etc which is often an issue at some locations. There was also a coffee machine that we could use. The welcome basket was a nice touch including bottle of wine. Each room was different and some were quite small but fine for single sleepers. I stayed in the largest room which was very spacious. A few of my fellow guests mentioned that the plug points didn't fit with the furniture layout i.e. you couldn't use them easily and there was no mirror in our bedroom which would have been helpful. Our bathroom had a bath and large shower cubicle which was clean and we had towels/basic toiletries provided. The main issue we had was with the central heating which wasn't working. The host did respond quickly after being called and came to investigate. He had to concede defeat and called a plumber. Fortunately, the hot water was still working and it wasn't particularly cold for the time of year. The host did bring round several electric heaters which were enough for most, but not all, bedrooms. He did bring round a couple more the following day. Despite a visit from the plumber on the second day, the heating was not fixed during our stay. It didn't ruin it but it did mean we had to layer up and move heaters around to make sure everyone's room was warm enough. The lounge was pleasant and nicely furnished. It had a large TV which we didn't use. The large lounge doors/windows had blinds but no curtains (there was a curtain rail) so not sure if this is on the 'to do' list but curtains would have made for a warmer room (and look nicer too). The lounge door was a bit strange in that it had no handle/mechanism so was held closed by a door stop meaning that every time someone left the room, someone in the room had to push the door closed; again, a minor thing but it had a bit of an 'unfinished' feel to it. The house itself is located near the village of Hampton-in-Arden, a very attractive village. We went to the White Lion Inn on the Saturday night for a meal which was delicious. There is a train track running along the back of the property but it didn't cause any issues re noise, nor did the A452 which is a dual carriageway but surprisingly quie

First impressions were good but then it went downhill from there. I arrived in the evening and the place looked nice and I was greeted at reception warmly. When I got to my room, the bed was great - big and inviting (although squeaky) but the walls were badly decorated, scuff marks everywhere, toilet handle badly installed and not one bit of paperwork to tell me anything ie the wifi code, facilities and timings or any other useful information. The water was hot, a relief, even though the shower tray did not fit the space, and then when I went to dry my hair, no hairdryer. Given I was already in pjs, no chance of going to reception and no phone to call down directly so I had to wait over an hour for my hair to dry naturally before sleeping. Slept badly as on a main road and no double glazing so had to listen to lorries thundering past all hours of the night. I did mention at reception on checkout that it would have been nice to have had a hairdryer and I was cheerfully told that they had them at reception if I had asked - well not being psychic and having no information in the room or told that on check-in, I am not really in a position to know that am I. Overall a bad experience and I won't be staying there again. Real shame as I think it could be such a nice place with just a few touch-ups and some well needed customer information in room - not one shred of anything in any of the drawers - even the iron and ironing board that obviously once lived in the wardrobe had been removed. Very sad place - suggest you stick to a premier inn for the same money.

Room clean and tidy. Evening meal in their restaurant was amazing!

A little odd when I arrived as you are on a university campus but the sat Nav was quite accurate. Friendly welcome, could have been more directional for the rooms but I got there and the room was clean & functional. Didn’t have dinner as I was meeting colleagues but I did have breakfast. The breakfast room was a bit like “school dinners” see image, I guess because they cater for lecturers & older students but it was fine, clean & well attended by their breakfast team. The breakfast itself was excellent. Would I stop here again - yes.

Located right in the middle of Warwick University campus this is part of a conference centre and this is the general feel of the establishment when you walk in. It is spacious and functional and the rooms are OK, think Travelodge meets Holiday Inn Express. I had an executive room, I think that means it's bigger than the standard rooms which I think is worth it as it didnt cost much more. The breakfast was very good however the coffee in urns was not pleasant. You just need to step out of the dining area where there is free coffee from machines which is much better. Staff throughout are the best feature. They do need to sort out the litter surrounding the building - there were plastic bottles scattered outside the entrance which were still there the next day. No reycling facilities anywhere either. But overall I would recommend.