Hotel berhampiran Peabody Library, Baltimore

接待服務人員很親切，地理位置優越、安全方便，環境乾淨明亮，早餐美味選項很多，是巴爾的摩住宿遊客的最佳選擇。

room is clean. A little noise because of the aircondition.

Ini adalah kali pertama saya datang ke hotel ini. Saya berasa sangat dialu-alukan kakitangannya sangat baik dan profesional, bersih. Ia membuatkan saya berasa selesa biliknya adalah bilik mandi yang menakjubkan. Saya tidak mahu meninggalkan apa yang saya suka ialah nama saya tertera di TV. Saya pasti akan kembali lagi tidak lama lagi.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

Lokasi hotel ini sangat baik, betul-betul di dermaga dalaman Baltimore, dikelilingi oleh hotel mewah dan bangunan pejabat, dan anda boleh menikmati pemandangan indah dermaga. Berjalan kaki selama 10 minit di sepanjang jeti ialah restoran mercu tanda terkenal Philip, tempat anda boleh makan ketam biru yang paling lazat di Maryland. Semasa wabak hotel, restoran hotel tidak akan dibuka, dan anda boleh membeli makanan di Pasar.

This is a beautiful hotel, close to Inner Harbor activities and sports stadiums. From the moment I arrived and throughout my stay all of the staff were VERY helpful. I would particularly like to recognize Folu O., from the night staff who helped me after another hotel cancelled my reservation. Recognizing my situation, he gave me nice room and a late checkout, so my granddaughter could enjoy the aquarium, and giving us an easy checkout in the afternoon.

We've stayed here before and enjoyed it, so we chose this as our hotel when visiting the area again. However, this hotel is lacking in several ways, one of them is service. We arrived in the evening and the elderly valet came out, not to help, but to tell us we couldn't park in the courtyard. We were going to valet, so we weren't parking but going to unload our luggage as we did last time. As we began unloading, the man came out pulling the luggage cart I was going to get. As he was rolling it our way, someone walked into the courtyard distracting him and he let go of the cart still in motion, walked off, and allowed the cart to ram into our new car. I was loading the cart, I told him we would do it, he took over and put my $500 carryon on the top where it wasn't secure, pulled the cart and sent it flying. My luggage went rolling leaving gashes in all sides of it. We rented a mobility scooter delivered to the hotel and the same valet didn't understand what the customer service clerk kept telling him, which was to retrieve the scooter from the valet closet. Finally, he figured it out, went to the closet and did not understand how to turn it on. Because of this, I had to walk to the closet on my crutches, go inside, and find the scooter. Once in, I asked for the key, no one knew what I was talking about. We eventually made it to the room and the same man asked if we wanted our luggage left in the hall? No, we wanted it in the suite, so he pulled the cart in. We asked about the mini fridge, he said there had to be one but he didn't know where. Upon checkout, we wanted in the room over an hour for the cart that never showed. Every time we called, they put us on hold and never picked up. I went down on my crutches where one attendant was just sitting, asked for a cart, the cart was brought and left in the lobby. I couldn't take it up w my crutches, so the person I was with had to come down and get it. I requested the car, no one brought it around, so we eventually were able to leave at 12:10PM after being ready to leave at 10:30AM. I love the space in the suites, but the poor service was unacceptable, and we will stay elsewhere next time.

非常不錯，性價比高，旁邊公共停車場可以省很多錢。

I am a frequent Hilton customer and Hilton Honors member, but will avoid this particular hotel in the future. My family stayed here as part of a block of rooms my niece reserved for her wedding The rooms and views were beautiful, and most of the staff were very friendly; however, we were absolutely shocked and appalled as to how the bar manager treated our wedding guests the Friday night before the wedding. My niece had called in advance and was assured the bar/restaurant could accommodate our crowd, as we came in from all over the U.S. for the event. Instead, the bar manager seemed thoroughly annoyed and bothered all night, and began yelling at some of the guests to MOVE away from the entrance, even though we were not blocking anyone from entry. While the bar apparently closes at 11 pm, we were told by the bartenders at 10:15 that the manager announced it was last call. We are not an unruly group. We were just enjoying some drinks and each other’s company since we rarely get the chance to see each other. (My son and I had just been through Hurricane Milton and were just happy to be safe with family.) My brother-in-law civilly asked if he could inquire about the early closing with the bar manager, who then came over loudly announcing that if anyone wanted to know her name, it was Lanesha, and that she would be happy to spell it if someone wanted to complain. My sister, the mother of the bride, also attempted to calmly speak to her privately, explaining that it was her daughter’s wedding, and that her behavior was making us feel unwelcome, and that it seemed like she was angry with us. The manager was apparently very offended by the use of the word “angry,” and became immediately irate, introducing a discussion about race into a situation that had nothing to do with race. She then walked over to the check-in desk and told the receptionist there to tell us to all quiet down and began turning the lights on and off to make us leave. Many had already left at that point, and the few who remained were simply dumbfounded as to what was happening. We asked the bartenders (most who seemed terribly embarrassed) what we had done to offend anyone, and they just uncomfortably explained they thought it might just be a difference in the way people communicate. I then tried to speak to the manager myself, informing her that I would be leaving reviews detailing this incident, to which she responded that she was “being harassed” and was now calling security. Security??? Again, just absolutely shocked—as this was completely unnecessary. To my knowledge, at no time did anyone other than the manager raise their voice or behave in a way that was inappropriate or threatening (check the security video should there be any doubt). The handful of us left walked outside as security showed up. Together, the manager stood laughing with them, clearly unintimidated in any way. My niece, the bride, told the manager on her way out that she had spoken to the hotel in advance re

Chose the hotel for its proximity to JHU. First the good stuff: Staff was uniformly helpful and customer oriented, front desk personnel welcoming and personable. Warm cookies and bottled water a nice touch. Room was generally clean and housekeeping staff wanted to do job well. Responsive staff member came to repair a non-functioning thermostat (needed battery) and noted that we had blocked the TV box and couldn't change channels. Good people all-around. The restaurant was apparently open but one couldn't tell. It was in a corner of the lobby with a few hangers-on at the bar. No coffee or tea available anywhere in the hotel save the machine in one's room - no sugar, no cream - nada. Had to go to One World Cafe about a half block away to get coffee. Hotels that charge half the room rate typically have coffee/tea, etc. in the lobby. I define value as the relationship between the entirety of the experience vs. the price paid for same. Based on this definition the value was substandard. Absent the sweet and attentive personnel we encountered, my star (*) award would be downgraded. Doubletree is a marquis name and this location didn't rise to the standard expected recalling other stays at Doubletree properties. Unfortunately, not recommended.