Hotel dengan Sarapan pagi di Bandar Lampung

I find every thing is amazing and also ifind a very high care and professional people they are take care of my room as Mr.choirul he was highly cooperate and when ever we need him we find him .I'm advice all who will visit bander lampung to have avery nice and beautiful time in Swiss-belhotel lampung where u can find the good and professional stuff.

Selesa, bersih, lokasi strategik, pemandangan bandar, perkhidmatan yang baik dan mesra

Second time coming here..always with the same athmosphere, small swimming pool, spacious room, breakfast menu not so varry, small parking area..but the location at the center of tanjung karang, jjst walking bay to the kartini mall..

Thank you for set up honeymoon in the room, the staff was friendly, good air conditioner, water heater but tv was bad. they dont provided iron for free so we hve to pay for the pressing. And the breakfast's menu was just so so. no milk for breakfast. fast check in and check out.

The resto has good team, making unexpected surprise to join in our family celebration, we ordered tenderloin and sirloin both are fantastic, well cooked and tasty. Thanks Pandan Resto team! If we visit Lampung again, surely will choose u to enjoy fine dining

my room facing a spectacular view, and that view released the exhausted feeling because long journey around Lampung. if I have the chance, I would love to come back.

Makanan yang enak, layanan yang mesra dan berkualiti, bilik yang selesa dan luas, persekitaran yang sama dengan pusat membeli-belah.

Tried out the spa & massage facility as apparently this is the only 4 star hotel in the city that offers the spa service to non staying guests and caters to female market, not sure about Sheraton (tried to reach out but to no avail). To sum up, it was the worst massage experience I have ever experienced by far. No one was attending at the reception desk when we arrived, we had to go inside and call for the staffs while they were chit chatting at the back. The whole treatment was tormenting rather than relaxing, the spa therapist clearly had not been receiving proper training beforehand. Uniform is way too revealing, you can tell that the therapist was not feeling comfortable wearing it. She kept adjusting her clothes in between the treatment. At the end of the treatment, we were told that card payment is not accepted and we had to pay either by cash or bank transfer to their personal account🤔 We asked for the billing and they could only give us the yellow copy instead of white. Understand that it is managed by third party, but if it is a facility inside the hotel I suppose the hotel management should pay attention to it as it will eventually affect the image of the hotel.

I booked a Superior Double room via WhizMate app. Upon check in, receptionist gave me a non smoking - Superior Twin room. Its okay for non smoking room, but i'm a little bit annoyed with the Twin room, as i wish i could get spacious bed. I don't underestimate Whiz's reservation system. I think it was an intentional by the receptionist, not an unintentional mistake. Also i get wrong acces card, as the access card programmed to level 10, while i'm staying at level 15.

Horrible. lots of cockroaches. the furniture is outdated. need major renovation. breakfast as is. carpet needs to be replaced. very disappointing. will not stay here again. the only thing that is still not bad is the swimming pool which is quite large.