The hotel is conveniently located not too far from the airport, and they offer a shuttle bus between the hotel and the airport. They also provide luggage storage, which was helpful. The room was very spacious, and the bathroom was a good size.
However, my experience at check-in was disappointing. I arrived a few minutes before the advertised check-in time and was told to wait in reception because I was early, which was understandable. However, when the check-in time arrived, my room was still not ready. I had to wait almost another 30 minutes before I was finally allowed to go up. There is little point advertising a specific check-in time if rooms are not going to be ready by then.
The hotel also needs significant maintenance and much more thorough cleaning. There were cracks in the walls, peeling paint, dead bugs and a lot of dust on the surfaces.
The walls are very thin, so noise travels easily between rooms. There also appeared to be something going on with the plumbing, as whenever someone used a shower or tap, a very loud noise could be heard through the walls, which became quite annoying.
Breakfast was particularly disappointing. The options were extremely limited, with very little variety. On one of the mornings, around ten of us came down for breakfast and were initially told that there was no food left. The staff eventually prepared some rice with hot dogs, but it was only a small amount and it finished within about five minutes. We could not go back for seconds, and once it was gone, we were simply told that was it. This was unacceptable, especially as breakfast was included in the stay and several guests still needed to eat.
Overall, the spacious room, airport shuttle, luggage storage and convenient location were positives. However, the delayed check-in, poor cleanliness and maintenance, noise from walls and disappointing breakfast service made the stay not great
Terjemah
