Hotel berhampiran Mesjid Al-Barokah, Bandung

I booked for 2 nights and arrived around 4 PM. The check in process was smooth. After that i took a nap and woke up at 6 PMby the noise of people chatting from the room besides me. Turns out it was their TV noise and clearly heard in my room. I straigth up called the front office and waited, no one came. 5 mins later i called again and no one came. I stormed out to the front office because clearly no one cares met with the security. Instead of apologizing he said that he just about to checked. I was really upset and only after that they aware and tried to handled my situation. Finally after long discourse i moved to another room and promised to be moved to bigger room the next day since that night it was a full booked night. Moved to the new room, but it was a twin bed room merged into one (i reluctantly agreed, because my wife already said ok). Next day moved to bigger room, i believe it was the suite found out in the morning that the sheet was no clean (picture 1). To top it off, the room accoustic was as bad as normal room. I stayed in the furthest room of the corridor, but they open the corridor window and let the road noise got in the building. I woke up by the noise of parking attendant whistle (the loud one). Their suite has bathtub, but the hot water only warm. So when you want to take a long relaxing bath, the water became cold really quickly. My wife was asking for a shower cap, again i had to called twice to get it. Their service was really slow. I was too tired to complaint again, so better just pack my things and checked out from the hotel. If you looking a place to relax and get a good rest, find another hotel.

A business hotel located right in the heart of Bandung. We stayed here for a night after a tiring fun day at Lembang, before heading to Jakarta the next day. Didn't expect that there's a proper big running track and public library belongs to the municipal government. It was amazing! What is more surprising is when we open the curtain, view of Bandung city with mountains are picturesque. Room was okay and quite spacious. The pool was small however not enticing, but thr gym looks proper though. Breakfast buffet was just okay, with enough varieties and good coffee.

The location is good but the area is Very congested. The noise from upper and lower floor are so loud, esp there's an event downstairs that the guests are very noisy

A beautiful facility. And such wonderful staff. They were super friendly and took care of my dietary restriction vert well. Hot Masala Dosa FTW!!!

Salah satu hotel kids friendly di Bandung yang lokasinya deket dgn pusat perbelanjaan Cihampelas. Ada banyak playground di lantai 10, paling exciting ada semacam mini zoo gtu 😆 Staycation pas lg ramadhan, ************* semua servicenya oke, cuman parkirnya terbatas krn areanya ga begitu luas. Sahur buffet, ifthar juga bisa buffet tp kudu daftar dlu soalnya kmaren udh full booked mejanya. Anyway, kiddos happy, emak dan bapack happy 👍

I had an incredible experience at Swiss-Belresort Dago Heritage! 🌟 I'm so glad to that Kiki, Santika, the concierge, and the restaurant staff made your stay truly exceptional. From the moment I arrived, they provided a warm and friendly welcome that made you feel right at home. Throughout my time there, their attentiveness and dedication to providing top-notch service were truly remarkable. Whether it was assisting with our requests, offering helpful recommendations, or ensuring that your dining experience was absolutely delightful, they went above and beyond to make your stay memorable. The restaurant team's culinary skills and the delicious dishes they served must have been a highlight of your visit. It's no wonder you consider them a 5-star hotel! 🌟 They definitely deserve all the praise for their outstanding service. Cherish those wonderful memories of your stay at Swiss-Belresort Dago Heritage! 💖🏨

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

The room is good, but the restaurant service is bad. I ordered 2 menus, 1 has served and we wait more than 10mins until they said the menu has sold out. Why they just tell us earlier that the ordered menu was unavailable any more, why they just made us wait couple of times after the first order had served

I don't know where to start with my review of Harris Hotel. The room was fabulous and clean, and the food was delicious. My family loved it as well. The mall is literally inside the hotel, so you just walk for 1 minute and you are at the mall. It's easy to find whatever you want for family and kids, from entertainment to food. The location is incredibly convenient, making it easy to explore the surrounding area without any hassle. The hotel staff were exceptionally friendly and helpful, always ready to assist with any request. The amenities offered by the hotel are top-notch, from the comfortable beds to the modern facilities. I did not have the chance to try the spa or the massage, but I will definitely try them out when I book again at Harris Hotel. The overall experience was fantastic, and I felt truly welcomed throughout my stay. Thank you for the great hospitality. Great job!

Always happy working here .. Happy working with Karin as marketing also with Candra - Ovik - Erik and all banquet team The Bride and Groom Happy All the guests happy with good food n good service Can’t wait to working here again Thanks to your hospitality