Hotel dengan Pengambilan dari hotel di Bandungrejosari

Hotel ini terletak di kawasan betul-betul di belakang Transmart, lokasinya tidak kelihatan sehingga agak mengelirukan pengunjung dari luar bandar. Perkhidmatan hotel yang disediakan sangat baik dan profesional, serta mempunyai kemudahan yang sangat lengkap. Kawasan kolam renang perlu dibersihkan dengan lebih teliti kerana lebih banyak digunakan untuk aktiviti luar pengunjung terutama dalam keadaan pandemik sekarang. Sarapan percuma dan percuma yang disediakan agak sedap dan pelbagai.

The hotel is centrally located. Malang is not big and not huge traffice. Front desk or receptionist are super friendly and helpful. I booked the room with breakfast provided. As I joined the Mt Bromor sunrise tour and would not be back to hotel until next day noon, receptionist advised and offered me that the hotel can packed my breakfast before I leave for the tour at midnite! That was pleasantly unexpected. Room is exceptionally big.

If you'd like a hotel with a view in Malang, and centrally located inside the city, this is the hotel for you. It gives me a great value for the money. I stayed at standard twin bed room with a balcony with mountain view. The location is superb. I can walk 10-15 minutes to Kawi Street, where many restaurants located. However, a few things that can be improved. I went to the gym at 6 am, and no one there. However, AC wasn't turned on. So, after 20 minutes of intense workouts, you'll be drenched with sweat. No towel inside the gym was available. Bring your own from your room and bottle water as well. Maintenance and house keeping can be improved. I visited my sister who stayed on the 7th fl executive suite, and there was a hole in the curtain. And the room could use more deep cleaning. The bed sheets in my room can be replaced with the one without hole in it. With the years, some of the amenities could be replaced.

This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY

Big room, clean, comfotable place to stay. Staffs were friendly. Enjoyed the stay very much

Location is near centre of city. Room is clean and quite spacious, and modified smart tv (android) Twin room? Yes. It's damn worthy for 160k budget You got welcome drink (tea & coffee) and plain breads all day.

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

Ruangnya luas banget... Next trip pasti kesini lagi. Dan yg penting bersih, dipertahankan ya. Recommended !!

We stayed at Room 48. The room was clean and neat. There’s only one electricity socket. No air conditioner, but a fan is available. No hangers, but 2 wardrobes are provided. The lightbulb was flickering. The bathrooms are outside, they are clean and water is running well.

The place is clean and comfortable. The location is good, it takes 10-15 minutes by motorcycle to the kajoetangan streets. 24 hours receptionist is a must for the travelers and they afford it. Nice for all